Software Engineering Manager, Corrections Solutions

Tyler Technologies, Inc.; Franklin (TN); Hybrid; USD 150,000 - 170,000; Full time

Job summary

Tyler Technologies, Inc. seeks a Software Engineering Manager for the Corrections Solutions team in Franklin, TN. You will lead a multi-disciplinary software group, drive product delivery, and align engineering with a unified product vision.

The role requires strong leadership, Agile and DevOps expertise, and the ability to balance roadmap priorities with operational needs. Hybrid work applies; in-office presence is expected three days per week. Visa sponsorship is not available.

Qualifications

• Leadership experience in a software development setting.
• Experience leading teams including analysis, engineering, QA and automation.
• Strong communication and collaboration with peers.
• Familiarity with Agile, DevOps and AI-assisted development.
• Interest in improving product and platform over time.

Responsibilities

• Oversee all aspects of software development with cross-functional teams.
• Collaborate with architecture, operations, and product groups.
• Foster innovation, collaboration, and continuous improvement.
• Promote Agile development and DevOps practices.
• Lead design and estimation discussions and prioritize projects.
• Coach and evaluate staff, drive performance and growth.

Skills

Leadership experience

Agile methodologies

DevOps

SaaS delivery

SDLC knowledge

Requirements gathering

Communication skills

Deadline oriented

Problem solving

Negotiation skills

Team coaching

Staff evaluations

Associate degree

Bachelor’s degree preferred

Education

Associate degree

Bachelor’s degree preferred

Job description

Software Engineering Manager, Corrections Solutions

Software Engineering, Franklin, Tennessee
Salary: USD 150000 - 170000 Annually

Who we are and why you want to work here?

Are you seeking a job, or a career? How about a career with a stable, industry leading, debt‑free company? Are you driven by a deep passion for social impact, eager to make a difference for individuals seeking a second chance at life? If so, we invite you to join our elite and mission‑driven team working together to change incarceration in America and create a brighter future for those who need it most.

Tyler Technologies is a leading technology company specializing in developing innovative software solutions for the public sector. We are hiring to continue to fuel our ongoing steady growth and set the stage for our future. We are the nation’s largest dedicated provider of public sector software and we recently were welcomed into the S&P 500 index (NYSE: TYL).

What is the job?

Do you have software development experience? Have you successfully led engineering teams delivering product to market? Do you see the value in meeting requirements with software that works at scale? Do you thrive on helping other people through a shared vision that changes the face on an industry? Perhaps you seek to expand your horizons with a more strategic role guiding an engineering team to navigate the inevitable trade‑offs of feature sets, timelines, and budgets?

If you feel you have what it takes, start the conversation today so that we can explore the possibilities with you.

How do we do the job and what are we looking for?

We are first and foremost a software company. We are seeking an additional leader to help continue building upon our market‑leading solutions that help courts and public safety organizations of all sizes.

We employ a highly collaborative teamwork approach, and our leaders remain highly involved to make sure we are looking beyond just another project. In this role, you will lead a multi‑discipline team to deliver solutions in concert with peer teams in support of a unified product vision. You will work in a dynamic and challenging environment utilizing an agile development methodology to deliver products to market.

Something bigger than ourselves

We are part of something bigger than ourselves at Tyler. We are making government more effective and efficient in how they run their local justice system. What we do saves taxpayers money and provides more access to justice for everyone.

Hybrid Work Policy: This is a hybrid position where the candidate is required to be in the Franklin, TN office 3 days per week.

Please note: We are not considering candidates who require visa sponsorship for this position. This is a budgetary decision and due to the significant talent available currently who do not require such sponsorship.

Responsibilities

• As a leader, you will oversee all aspects of software development. Your team will consist of professionals in analysis, engineering, quality assurance and/or automation engineering, some of which may be remote.
• Your team will interact with peer groups such as architecture, operations, and other product teams.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Cloud technology is driving a dramatic acceleration of innovation in software solutions. While you do not necessarily need to know the underlying details of the cloud, an awareness of the trends and new capabilities will help you succeed in your quest to innovate.
• Drive the adoption and continuous improvement of Agile development methodologies.
• Leads their team in using AI to improve productivity, code quality, and development workflows, while promoting responsible and effective adoption across the lifecycle.
• Implement and oversee DevOps practices to streamline the software development lifecycle.
• Lead project design and effort estimation sessions, challenging your team to discern how to be successful in both the near term and the long term.
• Coordinate and contribute to the prioritization of projects within the team.
• Work with peers to balance development roadmap projects vs. escalation of operational issues.
• Contribute to a strategy of year‑over‑year improvement to the product and evolution of the underlying platform.
• Identify and implement Key Performance Indicators for measuring and improving team effectiveness.
• Communicate and drive internal work to meet deliverables.
• Coach your team for employee growth and development.
• Perform staff evaluations.
• Recommend and contribute to process improvement initiatives including but not limited to product enhancements, internal/external education, and processes.
• Commit to expanding your technological skills and maintaining advanced knowledge of the Corrections Solutions products.

Qualifications

• Associate degree in related field or equivalent experience required; Bachelor’s degree preferred.
• A minimum of 4 years of experience in a leadership-oriented software position.
• Excellent interpersonal skills including verbal and written communication, teamwork, and customer service
• You should value deadlines and regularly complete work on time
• Ability to make sound, effective and timely decisions along with the ability to solve problems involving complex issues.
• Ability to negotiate and partner internally and externally, with those who are both technical and non-technical.
• Experience with SaaS product delivery
• Strong understanding of DevOps principles and experience implementing DevOps tools and practices.
• Agile experience required.
• A solid understanding of SDLC principles and methodologies.
• Adept at requirements gathering and analysis
• Strong organizational skills.
• Strong analytical ability, particularly in a technical environment.