Systems Operator U395

American Water Works Service Company, Inc.; Colts Neck Township (NJ); On-site; USD 55,000 - 78,000; Full time

Benefits offered by this job

401(k)

Medical, dental, vision

Employee stock purchase plan

Paid time off

Wellness programs

Job summary

American Water Works Service Company, Inc. is seeking a Systems Operator in New Jersey to operate water treatment facilities, monitor hydraulic and chemical processes, and ensure high-quality water delivery.

You will work with computer control systems, maintain records, and support maintenance and safety procedures. The role requires knowledge of water treatment operations, compliance with TCPA/OSHA, and availability to obtain or renew NJ licenses.

Qualifications

• Working knowledge of water treatment operations and distribution networks.
• Familiarity with safety regulations (TCPA/OSHA) and company policies.
• Ability to obtain and maintain appropriate NJ licenses and certifications.

Responsibilities

• Operate water treatment facility equipment to ensure safe, reliable water quality.
• Monitor and adjust hydraulic and chemical processes to meet standards.
• Operate computer control systems and maintain records and reports.
• Respond to inquiries and coordinate with team to resolve issues.
• Perform routine maintenance and inspections of equipment and facilities.
• Prepare and maintain plant documentation and test water samples as directed.

Skills

Water treatment knowledge

Hydraulic systems

Chemical handling

Electrical equipment

New Jersey driver’s license

Emergency responder training

Job description

Requisition ID:110351

Share Our Purpose. Be Yourself. Feel Valued.

People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health benefits package, along with opportunities to develop, grow, and evolve your career. Our benefits packages focus on key areas such as health & wellness, emotional & well-being, and savings for current & future goals.

We are Beautifully Different. We strongly believe having diversity across our company makes us more successful and helps us provide essential services to our customers. We are stronger because we embrace different ideas, viewpoints, experiences, and backgrounds. American Water is the best choice for your next role! Click here for more information on our inclusion, diversity, and equity journey.

About American Water

American Water (NYSE: AWK) is the largest regulated water and wastewater utility company in the United States. With a history dating back to 1886 and celebrating 140 years in 2026, We Keep Life Flowing® by providing safe, clean, reliable and affordable drinking water and wastewater services to approximately 14 million people with regulated operations in 14 states and on 18 military installations. American Water’s approximately 7,000 talented professionals leverage their significant expertise and the company’s national size and scale to achieve excellent outcomes for the benefit of customers, employees, investors and other stakeholders.

For more information, visitamwater.comand joinAmerican Water onLinkedIn,Facebook, XandInstagram.

Position Information

Posted pay rate: $48.41/hr

This position may be eligible for annual incentive pay and contracted increases as determined by the collective bargaining agreement, and you will have the opportunity for continued salary growth.

In addition to compensation, you will be offered a comprehensive benefits package including 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, plus disability, paid time off, life insurance, voluntary benefits, health and wellness programs and much more!

American Water is also proud to offer employees learning opportunities and work experiences to grow professionally!

Primary Role

The Systems Operator may be assigned to perform any responsibility that lies within the capability of the employee based on experience, knowledge, qualifications, and training.

Key Accountabilities

Systems Operator responsibilities may include, but are not limited to:

• Operate the water treatment facility and related appurtenances including, but not limited to, chemical feeders, pumps, purification units, and standby generation and residual processing equipment, to insure the safe, reliable production and delivery of the highest quality water.
• Review, monitor, and adjust hydraulic and chemical processes to achieve and maintain established water quality standards and system requirements.
• Operate and adjust computer control systems to ensure the integrity of water treatment facility, transmission and distribution systems, and remote hydraulic and chemical systems.
• Prioritize and coordinate tasks and/or activities required for the efficient, safe, and reliable operation of water treatment facility and related appurtenances.
• Respond to inquiries accurately and professionally, and when necessary, involve the appropriate individuals to resolve customer and company-related issues and to achieve the highest level of customer service in all areas of assigned responsibility.
• Receive chemicals and materials in accord with established company, state, and/or federal safety standards and/or procedures.
• Perform and/or assist with repairs to Company equipment and/or facilities.
• Maintain the appearance of water treatment facility and grounds in accord with Company standards.
• Prepare and maintain accurate plant and systems records and reports.
• Prepare and maintain accurate plant and systems records and reports.
• Perform water treatment tests and evaluate water samples, as directed, to ensure water quality is within established parameters, and, if necessary, adjust treatment processes to ensure the integrity of the water supply.

Knowledge/Skills

• The Systems Operator must possess a working knowledge of all facets of water treatment operations including hydraulic, chemical and electrical equipment and processes, in addition to a thorough understanding of the distribution system network including, but not limited to,gradients, capacities, interconnections, mapping, service territory and facility locations, to ensure the safe, reliable, and efficient operation of the water treatment facility and related appurtenances.
• The individual must possess a working knowledge of Company policies, procedures, and safety practices, as well as state and federal regulations applicable to area of responsibility including, but not limited to, TCPA and OSHA, and will be required to become a certified Emergency Responder Technician.
• The Systems Operator must be capable of operating equipment and vehicles necessary for the completion of assignments and must possess and maintain a valid New Jersey Drivers’ License.
• The Systems Operator must possess a T-2 or W-2 license and will be required to pass a qualification examination developed by the Company prior to the conclusion of the qualification period. The System Operator will also be required to attain and maintain a T-2 License in accordance with the educational and operational criteria established by the State of New Jersey.
• The individual will also be required to pass an initial and annual TCPA and OSHA medical examination and must be able to perform the essential functions and meet the physical requirements for Systems Operator.

• #LI-ES1 #LI-Onsite

Competencies

• Plans & Aligns
• Decision Making
• Communicates Effectively
• Builds Networks
• Action Oriented

Join American Water...We Keep Life Flowing

American Water is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants based on his or her age, race, color, pregnancy, gender, gender identity, sexual orientation, national origin, religion, marital status, citizenship, or because they arean individual with a disability, protected veteran or other status protected by federal, state, and local laws.