Systems Operations Analyst

Insync Staffing Inc.; Oakland (CA); Remote; USD 90.000 - 96.000; Vollzeit

Benefits dieser Stelle

Health insurance

Health savings account

Dental insurance

Vision insurance

Flexible spending accounts

Life insurance

Retirement plan

Zusammenfassung

Insync Staffing Inc. is seeking a Systems Operations Analyst for a remote, 1-year contract. The role centers on SAP Ariba administration, workflow configuration, supplier enablement, and data governance.

You will coordinate testing, manage releases, and collaborate with Procurement, IT, and external vendors. Responsibilities include maintaining master data, templates, taxonomies, and interface monitoring, while supporting upgrades and issue resolution.

Qualifikationen

• Experience administering and maintaining SAP Ariba modules, configurations, and master data.
• Ability to manage approval workflows and system configurations.
• Experience with contract templates, forms, and questionnaires.
• Knowledge of supplier enablement and Ariba Network integrations.
• Knowledge of taxonomy structures, commodity codes, and data classifications.
• Strong problem-solving for interface and batch processing errors.
• Support for system upgrades, releases, and changes.
• Collaboration with IT, Procurement, and external vendors.

Aufgaben

• Administer and maintain SAP Ariba modules and master data.
• Manage approval workflows, routing rules, and system configurations.
• Create, update, and maintain contract templates, forms, and questionnaires.
• Support supplier enablement activities and Ariba Network integrations.
• Maintain taxonomy structures, commodity codes, and classification data.
• Monitor and resolve system interface and batch processing errors.
• Support system upgrades, releases, and configuration changes.
• Provide functional support for procurement system issues and complex user inquiries.
• Troubleshoot and resolve defects, process issues, and data discrepancies.
• Escalate technical issues to IT/vendors and track resolution.
• Coordinate testing activities and UAT; develop test scripts.
• Partner with IT and business stakeholders to define requirements and validate solutions.
• Serve as liaison between Procurement, IT, Accounts Payable, and vendors.

Kenntnisse

SAP Ariba

Procurement systems

UAT testing

Stakeholder collaboration

Jobbeschreibung

Job Title: Systems Operations Analyst

The role is remote. If local, possibly occasional meetings but would be infrequent

Duration: 1 year contract

Pay range: $65.00 - $70.00 W2 (no 1099 or C2C)

Ariba System Administration

• Administer and maintain SAP Ariba modules, configurations, workflows, catalogs, templates, and master data.
• Manage approval workflows, routing rules, and system configurations.
• Create, update, and maintain contract templates, forms, conditions, and questionnaires.
• Support supplier enablement activities and Ariba Network integrations.
• Maintain taxonomy structures, commodity codes, and classification data.
• Monitor and resolve system interface and batch processing errors.
• Support system upgrades, releases, and configuration changes.

Functional Support & Issue Resolution

• Provide functional support for procurement system issues and complex user inquiries.
• Troubleshoot and resolve system defects, process issues, and data discrepancies.
• Escalate technical issues to IT and vendors when required and track through resolution.
• Analyze recurring issues and implement sustainable corrective actions.
• Support incident management and service request fulfillment through established intake processes.

Testing, Enhancements & Change Management

• Coordinate and execute system testing activities, including User Acceptance Testing (UAT).
• Develop test scripts and document testing results.
• Support implementation of approved enhancements and process improvements.
• Participate in release management, change governance, and deployment activities.
• Partner with IT and business stakeholders to define functional requirements and validate solutions.

Stakeholder Partnership

• Serve as a liaison between Procurement, IT, Accounts Payable, Strategic Sourcing, TPRM, and external vendors.
• Gather business requirements and translate them into system solutions.
• Provide recommendations for process standardization, automation, and operational efficiency.
• Support strategic initiatives and digital transformation efforts impacting procurement systems.

Benefits: (employee contribution)

• Health insurance
• Health savings account
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Life insurance
• Retirement plan

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#IND1026