Systems of Care Coordinator, School of Social Work

University of Illinois Urbana-Champaign; Urbana (IL); Hybrid; USD 77,000 - 87,000; Full time

Job summary

University of Illinois Urbana-Champaign seeks a Systems of Care Coordinator to oversee statewide SOC training and coaching. The role collaborates with PATH leadership to ensure accurate messaging, and to guide staff and providers in Wraparound and IM+CANS integration across Illinois.

The position emphasizes training design, coordination of live and webinar content, and ongoing quality improvement for statewide delivery, with hybrid/remote options where applicable.

Qualifications

• Trains and coaches SOC Specialists/Team Leads statewide.
• Hires, onboards and supervises daily activity of SOC Specialists and Team Leads via training and supervision.
• Provides data-informed feedback to improve messaging and delivery to staff and providers.

Responsibilities

• Trains and coaches SOC Specialists/Team Leads statewide.
• Facilitates standardized team activity to ensure consistency of training content across the state.
• Delivers coaching to providers to implement Wraparound and Systems of Care with IM+CANS integration.

Job description

Systems of Care Coordinator

Provider Assistance Training Hub (PATH)

School of Social Work

University of Illinois at Urbana-Champaign

Located Statewide in Illinois

Job Summary

Coordinates the efforts of SOC Specialists and SOC Team Leads statewide, works with the Assistant Director of Pathways to Success and the Associate Director of PATH to ensure SOC/Wraparound model is accurately represented in all work products and messaging, trains and coaches SOC-Specialist team, and trains and coaches statewide as needed, monitors training/coaching/quality delivery from the team and provides on-going feedback to improve messaging and delivery to staff and to providers.

Duties & Responsibilities

• Trains and coaches Systems of Care Specialists/Team Leads:
• Hires, onboards and supervises daily activity of SOC Specialists, Team Leads statewide via in person and web-based training and supervision in conjunction with Assistant Director.
• Facilitates standardized team activity to ensure consistency of training content across the state.
• Serves as primary Subject Matter Expert and works in conjunction with PATH Leadership team to ensure Medicaid enrolled providers and Care Coordination and Support Organizations and staff have access to technical support and coaching to implement behavioral health initiatives including integration of the IM+CANS into Wraparound practice.
• Works with PATH Leadership Team in order to ensure appropriate live and webinar training coverage for all provider training courses on a monthly basis.
• Coordinates, monitors, and/or facilitates Training of Trainers when new curriculum is launched.
• Consults with Assistant and Associate Directors of PATH, Office of Medicaid Innovation and Healthcare and Family Services and National Experts to ensure standardization of messaging to successfully implement Wraparound and other Systems of Care initiatives in Illinois.
• Responsible for development and implementation of staff development plans as necessary.
• Guides curriculum development efforts including facilitation and oversight of content creation.
• Provides insight into data trends that will contribute to identification of priority workforce development needs delivered through training, coaching, learning collaboratives and technical assistance.
• Trains and coaches Providers on Systems of Care and Wraparound for Care Coordination and Support Organization staff and leadership:
• Provides training in order to model facilitation of content for new specialists as well as to introduce new training curriculum to providers.
• Provides direct field support and coaching to providers as necessary to meet provider need and demand.
• Monitors training and coaching delivery including providing feedback to staff. Leads document review conduction and integration of data in conjunction with Assistant Director, Associate Director and CQA team.
• Other duties as assigned.

Appointment Information

This is a 100% full-time Academic Professional position, appointed on a 12-month basis. The expected start date is as soon as possible after the search closes. The budgeted salary range for the position is $77,000- $87,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. Sponsorship for work authorization is not available for this position. Hybrid and Remote work options may be available for this position with the ability to be on-site as needed per the University's Workplace Flexibility policy.

This position is not eligible for any type of sponsorship for work authorization.

Application Procedures & Deadline Information

For full consideration applications must be received by 6:00 pm (Central Time) on November 30, 2026. Applicants may be interviewed before the closing date; however, no hiring decision will be made until after that date.

For further information about this specific position, please contact [e-mail]. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal, or by contacting the Office for Access & Equity at 217-333-0885, option #1, or [e-mail].