Systems Manager

Acentra Health, LLC; Montgomery (AL); On-site; USD 144,000 - 180,000; Full time

Benefits offered by this job

Health plans

Paid time off

Retirement savings

Educational assistance

Job summary

Acentra Health is seeking a Systems Manager to lead day-to-day IT staff and oversee the delivery and maintenance of a complex Medicaid MMIS system. This onsite role requires living within commuting distance of Montgomery, AL, and working up to four days per week on site.

You will manage the team, supervise maintenance activities, coordinate with the client and stakeholders, and drive on-time delivery across project lifecycles.

Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or related field; or master’s degree related IT
• 8+ years supervisory experience in Medicaid systems design, development and implementation (DDI)
• 8+ years of MMIS/DDI experience across multiple functional areas
• Must live within commuting distance to Montgomery, AL and onsite up to 4 days/week
• Experience with SDLC and STLC
• Well versed in programming languages, operating systems, databases and Cloud technologies
• Knowledge of version control and defect management tools
• Experience in project management and ability to create and manage project plans
• Ability to communicate complex technical concepts in business terms and present to stakeholders
• Demonstrated leadership and ability to work with cross-functional teams

Responsibilities

• Act as primary technical contact with Client
• Day-to-day liaison with the state Client and stakeholders
• Hire and train system maintenance staff
• Develop and manage procedures for routine maintenance
• Provides day-to-day supervision of all assigned team members
• Manages the support and maintenance of Medicaid/MMIS systems across project lifecycles
• Serves as liaison between client and other area resources
• Provides leadership to ensure on-time project delivery
• Supports cross-functional teams to make product and solution decisions
• Applies communication and problem-solving skills to guide the team
• Enforces best practices and holds team accountable
• Sets attainable goals to meet client commitments
• Recommends new processes to improve quality and delivery
• Adheres to HIPAA and related privacy/security policies

Skills

Leadership

Team management

Communication

SDLC experience

Education

Bachelor's Degree in Computer Science or related field

Master’s degree in IT (preferred)

Tools

Cloud technologies

Version control

Databases

Job description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem‑solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Acentra Health is looking for a Systems Manager to join our growing team.

This is an onsite position, and requires that the candidate must live within a commutable distance from Montgomery, AL, and be able to work onsite up to 4 days a week.

Job Summary: As the Systems Manager, you will manage day‑to‑day assigned IT staff (Business Analysts, Systems Analysts, Developers, Testing staff, etc.) and oversee the delivery of application support and maintenance for this complex Medicaid system. You will provide leadership and direction to the team members across all aspects of delivery.

Responsibilities:

• Act as primary technical contact with Client
• Day‑to‑day liaison with the state Client and stakeholders
• Hire and train system maintenance and modification staff
• Develop and manage procedures for routine maintenance
• Provides day‑to‑day supervision of all assigned team members and works independent of supervision from senior management
• Manages the support and maintenance of operational systems for Medicaid/MMIS project life cycle across project(s) / program(s)
• Serves as a liaison between the client and other area resources across the full project life cycle
• Provides leadership and direction across the enterprise business to ensure project/program delivery on time
• Supports functional, and management teams to make product and solution decisions by collaborating with the cross‑functional subject matter experts / specialists as needed
• Applies communication skills, problem‑solving skills, and knowledge of industry best practices to guide the assigned team members on issues related to project/program delivery
• Enforces the use of best practices and holds team accountable for adhering to those practices
• Sets attainable goals for team members to meet client and project commitments
• Recommends new processes where needed to improve quality, cost, or on‑time delivery
• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules

The list of accountabilities is not intended to be all‑inclusive and may be expanded to include other education‑ and experience‑related duties that management may deem necessary from time to time.

Qualifications

Required Qualifications

• Bachelor’s Degree in Computer Science, Information Systems, or related field, or master’s degree related IT
• 8+ years supervisory experience in Medicaid systems design, development and implementation (DDI)
• 8+ years of recent experience managing DDI work within multiple functional areas of MMIS
• Candidates must live within a commutable distance from Montgomery, AL and be able to work onsite up to 4 days a week
• Experience with software development life cycle (SDLC) and software testing life cycle (STLC)
• Well versed in programming languages, operating systems, databases and Cloud technologies
• Knowledge of version control and defect management tools
• Experience in project management and ability to create and manage project plans
• Ability to communicate and translate technical impacts, technical solutions, root cause, and corrective actions into business concepts or layman’s terms and make presentations
• Demonstrated leadership skills and proven ability to work effectively with different teams’ contributors both directly and in a matrix environment

Preferred Qualifications

• Knowledge of and understanding of AI
• Understanding of System Operations and Maintenance processes
• Ability to meet and enforce deadlines, to conduct research into technology issues and products, and to take initiative in the development and completion of projects
• Demonstrated problem‑solving, analytical, and evaluative skills

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Pay Range

USD $144,000.00 - USD $180,000.00 /Yr.

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Experience in Lieu of Degree

For non‑clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands‑on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.