Systems Maintenance Supervisor

Hampton Roads Transit; Norfolk (VA); Hybrid; USD 70,000 - 84,000; Full time

Job summary

Hampton Roads Transit seeks a dynamic, customer‑service oriented maintenance professional to oversee and execute LRT system maintenance within schedule and budget, coordinating with operations and contractors.

The role requires inspecting equipment, reporting delays, implementing safety procedures, and guiding maintenance personnel to ensure a safe and reliable light rail network for Hampton Roads.

Responsibilities

• Oversee maintenance projects within schedule and budget.
• Report delays promptly and coordinate activities.
• Develop plans for emergencies and unusual events.
• Assess factors affecting maintenance and inform stakeholders.
• Ensure compliance with policies and rules.
• Recommend safety procedures for safe, efficient maintenance.
• Perform inspections of LRT systems and related equipment.
• Submit reports of inspection findings to the Director.
• Recommend and execute maintenance schedules and supervisory procedures.

Job description

Hampton Roads Transit is looking for dynamic, customer service oriented, and energetic people to become part of a committed team providing excellent and effective public transportation to the Hampton Roads region. We offer unmatched benefits and competitive wages in a stimulating and rewarding environment.

Starting Salary: $70,000 - $84,000

Essential Job Functions:

• Oversee and execute maintenance projects within schedule and budget utilizing work windows allowed by operating considerations.
• Report delays and problems promptly, taking appropriate action to maintain effective coordination of activities.
• Develop plans to meet unexpected situations, emergencies, and unusual events.
• Assess factors and conditions affecting maintenance activities, responding appropriately when these change and keep all interested and involved parties informed of matters requiring their attention.
• Ensure compliance with all applicable policies and rules.
• Recommend safety procedures and standard practices to ensure maintenance activities proceed safely and efficiently.
• Performs inspections of LRT systems, equipment and facilities including but not limited to overhead contact wire systems, traction power substations, building electrical/mechanical, communication systems, train control systems, light rail vehicle systems and other elements related to maintaining a safe operating light rail system.
• Submits verbal and written reports of inspection findings to the Director.
• Recommends and executes maintenance schedules and supervisory procedures.
• Monitors, identifies, and corrects imminent safety hazards for Hampton Roads Transit total LRT rail system.
• Investigates, analyzes, and makes recommendations for correcting potential safety problems.
• Coordinates effective contracted efforts by explaining problems and directing contractors and Hampton Roads Transit personnel in such activities.
• Oversees, reviews, and accepts or rejects work performance by contractors.
• Communicates progress of all LRT systems work activities.
• Trains Hampton Roads Transit employees in the safe and efficient performance of LRT system maintenance and proper operation of required rail system maintenance equipment/tooling.
• Provide guidance and direction to LRT maintenance employees.
• Assign the schedules and duties of LRT employees by issuing oral and written instructions, ensures that an orderly scheduling interface with system requirements are maintained.
• Assign personnel to provide emergency service.
• Responsible for monitoring productivity and quality of subordinate maintenance personnel performance.
• Develop and maintain effective and efficient assignment of responsibility and expected level of performance for assigned employees.
• Monitor and evaluate work in progress for timeliness and ensure the productivity of quality inspection of all work performed.
• Ensure that services are performed on schedule.
• Evaluate work performance of assigned personnel on a continuing basis to recommend for commendation or to identify the need for improvement or change.
• Ensure that daily, accurate records are maintained for each technician’s work hours, and a detailed account of the specific work functions each has accomplished.
• Enforce departmental policies and procedures, and monitor employee attendance.
• Develop, administer, and maintain records of instruction programs for safety, preventative maintenance, and shop equipment.
• Operate On Track Equipment and other maintenance equipment as required for training and maintenance activities.
• Assists with Ferry Boat maintenance when directed.
• Manage records created and received in compliance with the Hampton Roads Transit Records Management Policies and Procedures.
• Prepare and/or coordinate with other departments any documentation required in support of the FTA triennial reviews, drug and alcohol audits, independent audits, state audits, EEO Program audit, etc.
• Other duties as assigned.

Exempt

HRT is proud to be an Equal Opportunity Employer. If you need reasonable accommodations to complete the HRT employment application and/or the interview, contact HRT Human Resources at [phone] or email [e-mail]. Our mission is to connect Hampton Roads with transportation solutions that are reliable, safe, efficient, and sustainable.