Systems Integrator - SME at Pendulum LLC McLean, VA

Downtown Boulder Partnership; McLean (VA); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

11% 401(k) Matching Contribution

5 weeks of Paid Leave

Health Insurance: Medical, Dental, & V

Generous Training Budget

Employee Referral Bonus

Business Development / Growth Incent

Paid Training/Certifications

Job summary

Pendulum is seeking a Knowledge Management Subject Matter Expert to lead the development of the organization's knowledge and information management framework. This role requires Top Secret/SCI with Full Scope Polygraph and on-site work in the McLean, VA area, with local travel as needed.

You will gather requirements, configure and maintain KM applications (Jira, Confluence, SharePoint), create SOPs, train users, and coordinate with managers to improve processes.

Job description

Job Description

JOB DESCRIPTION

Clearance Level: Top Secret/SCI with Full Scope Polygraph
Skill Level(s): Subject Matter Expert

Responsibilities

• Develop strategy to improve the organization’s knowledge management framework by analyzing and refining current business processes.
• Coordinate with organization managers to gather requirements for software applications or products that will execute a Knowledge Management framework.
• Consult with organization about application configuration and maintenance.
• Lead the effort to identify Knowledge Management software application(s) that meet approved requirements.
• Ensure the application(s) are configured properly to execute the Knowledge Management Framework.
• Serve as the Knowledge Management subject matter expert and train personnel on use of the supporting application(s).
• Address information management (IM) of products and data at the direction of the organization (excluding signature management activities).
• Conduct IM operations by organizing customer information to ensure data is logically structured and tagged appropriately for easy storage and retrieval; may recommend changes to the organization’s internal computer file structure.
• Develop requirements for a website design to enable information sharing to external audiences, including user interface features for easy location and retrieval of information.
• Facilitate and participate in meetings and information sessions; create and distribute minutes and action items and trace action items for successful completion.
• Develop Standard Operating Procedures (SOP) for all knowledge management, information management, and task management applications and processes.
• Develop end‑user training plans for all applications supporting Knowledge Management, Information Management and Task Management activities.
• Establish and remove user accounts for access to organization data repositories.

Required Skills

Clearance Level: Top Secret/SCI with Full Scope Polygraph

Skill Level(s): Subject Matter Expert

The candidate shall possess and provide the following required skills and demonstrated experience:

• Information Management.
• Project management.
• System or process evaluations, including identifying measures or indicators of system or process performance and the actions needed to improve or correct performance relative to the goals of the system or process.
• Requirements collection, analysis and definition.
• Configuration management.
• Software such as Jira, Confluence, SharePoint, or similar application to create user stories, plan sprints, or track work requirements.
• Creating professional presentations using PowerPoint, MS Word, Excel and Visio.

Highly Desired Skills

Other skills and demonstrated experiences that are highly desired but not mandatory to perform the work, include:

• Serving operational missions in an operational or technical capability.
• Performing complex problem management research and issue resolution with the organization’s infrastructure.
• Creating project plans, managing project scope, schedule and budget.
• Working closely and cooperatively with varied counterparts.
• Fostering and facilitating strategic partnerships across organizational boundaries to positively impact delivery.

PMP Certification:
Bachelor’s Degree in Management Information Systems, Computer Information Systems, Information Technology, Computer Science, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Employment Type: Full Time
Workplace Type: On-Site

Travel

Temporary Duty Travel is anticipated for this position:

• Local
• Within the Continental United States (CONUS)

Benefits

At Pendulum, we set an industry standard of doing right by our people so we can do right by our clients. We generously offer:

• 11% 401(k) Matching Contribution
• 5 weeks of Paid Leave
• Health Insurance: Medical, Dental, & Vision
• Generous Training Budget
• Employee Referral Bonus
• Business Development / Growth Incentives
• Opportunities for Paid Training/Certifications and Education Ref: 2342-02

Please be aware that all of our current positions require an Active U.S Top Secret/SCI Security Clearance with an Active Full Scope Polygraph which requires U.S. citizenship.

Pendulum is an Equal Opportunity Employer. Pendulum is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, characteristic or membership in any other group protected by federal, state or local laws.