Systems Installation Engineer EIMEA – India

Accuray; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Systems Installation Engineer to make a significant impact in the fight against cancer. This role involves overseeing the installation and upgrade of innovative radiotherapy systems across various regions. You'll work closely with cross-functional teams, ensuring project timelines and quality standards are met while directly engaging with customers. This position offers a unique opportunity to contribute to life-changing technology while traveling extensively. If you are a proactive team player with a strong technical background, this could be the perfect fit for you!

Qualifications

• Technical certificate or degree in engineering or physics required.
• Experience with analog circuits, digital circuits, and RF theory is essential.

Responsibilities

• Responsible for systems installations and upgrades of products.
• Work at various customer sites and represent the company directly.

Skills

Troubleshooting

Problem-solving

Interpersonal skills

Organizational skills

Teamwork

Communication

Education

Technical certificate or bachelor's degree in engineering or physics

Advanced technical degree

Tools

Unix

Windows

Linux

Job description

Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. Our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer by developing, introducing, and supporting new treatment delivery systems and software that will give new hope and new health to cancer patients and survivors around the world.

Accuray develops, manufactures, and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized, and more effective, ultimately enabling patients to live longer, better lives.

Job Description

Systems Installation Engineer EIMEA – India

SUMMARY:

The Systems Installation Engineer EIMEA (Europe, India, Middle East, and Africa) is responsible for systems installations and upgrades of Accuray’s products.
This position is home-office based in India and mainly dedicated to India installations.

He/She has a direct impact on respecting project timelines, overall product quality, and customer satisfaction.

REPORTING TO/DEPARTMENT:

Territory Operations Director – India & Subcontinent (Strong Line)
Deputy Installations Manager - EIMEA (Dotted Line)

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• In charge of new systems installation and upgrades execution.
• Work at various customer sites throughout EIMEA (Europe, India, Middle East, Africa) and occasionally other international customer sites.
• Represent the company at customer sites by interacting directly with them to understand their needs and manage expectations to complete installations and upgrades in optimized conditions.
• Work in a team to install Accuray’s products.
• Partner with Engineering, Field Service, Manufacturing, Training, Quality, and Customer Support in daily operations.
• Involved directly in the deployment of new product releases.
• Train partners, internal and external, on Installation and Service processes.
• Participate in service documentation and training material creation and maintenance.
• Knowledge transfer with Accuray Headquarters in the US and EIMEA personnel/customers.

Safety & Quality:

• Ensure safety and quality considerations and requirements are pro-actively addressed and implemented during issue resolution.
• Address, document, and manage safety and quality issues raised by customers or employees in a timely fashion.
• Support Accuray’s Quality System and Safety and Health Program by following procedures and mentoring others.

Physical Requirements:

• The employee must routinely lift and/or move physical inventory, tools, test equipment, office supplies, or stored records weighing up to 35 kilos.
• The employee must occasionally move or transport physical inventory weighing up to 680 kilos utilizing lifting/moving devices such as jib cranes, boom cranes, lifting fixtures, hand dollies, and equipment dollies.
• The employee occasionally is required to climb ladders, kneel, or crouch during servicing of equipment.

The incumbent may be asked to perform other function-related activities in addition to the responsibilities mentioned above as reasonably required by business needs.

REQUIRED QUALIFICATIONS:

• Technical certificate or bachelor’s degree in engineering or physics required. An advanced technical degree is a plus.
• Recent or end of year graduates encouraged to apply.
• Background in analog circuits, digital circuits, and RF theory is required.
• Must have experience with Unix and Windows systems; Linux experience is a plus.
• Experience with linear accelerators and/or robotics is a plus.
• Hands-on work experience in assembly, electrical, and mechanical work.
• Excellent troubleshooting and problem-solving skills.
• Willing to achieve objectives through cross-functional teams; team player and self-starter.
• Organizational and interpersonal skills with strong service orientation and effective communication.
• Fluent in English; any additional languages are a plus.
• This position requires substantial travel, often for 3 or more weeks at a time.

To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying to on a permanent basis without sponsorship.

EEO Statement:

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project, and every workday. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin – including individuals with disabilities and veterans.