Systems Installation Engineer EIMEA – Switzerland EIMEA

Accuray; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Systems Installation Engineer to join their dynamic team. In this pivotal role, you'll be responsible for the installation and upgrade of cutting-edge radiotherapy systems across Europe, India, the Middle East, and Africa. This position offers the unique opportunity to directly impact cancer treatment outcomes while collaborating with cross-functional teams. If you're a self-starter with a strong technical background and a passion for innovation in healthcare, this role could be your chance to make a significant difference in patients' lives.

Qualifications

• Technical certificate or degree in engineering or physics required.
• Experience with Unix and Windows systems is essential.

Responsibilities

• Responsible for systems installations and upgrades of products.
• Interact with customers to manage expectations and complete installations.

Skills

Troubleshooting

Problem-solving

Interpersonal skills

Organizational skills

Service orientation

Education

Technical certificate or bachelor's degree in engineering or physics

Advanced technical degree

Tools

Unix

Windows

Linux

Job description

Give hope. Give health. Make your mark in the fight against cancer.

At Accuray, we make a direct and powerful impact on the lives of cancer patients every day — helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer — helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world.

Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives.

Job Description

Systems Installation Engineer EIMEA – Switzerland

SUMMARY:

The Systems Installation Engineer EIMEA (Europe, India, Middle East and Africa) is responsible for systems installations and upgrades of Accuray’s products. This position is home-office based in Vaud/Geneva - Switzerland. He/She has a direct impact on respecting project timelines, overall product quality, and customer satisfaction.

REPORTING TO/DEPARTMENT:

Director Service Support & Infrastructure - EIMEA

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• In charge of new systems installation and upgrades execution.
• Work at various customer sites throughout EIMEA (Europe, India, Middle East, Africa) and occasionally other international customer sites.
• Represent the company at our customer sites by interacting directly with them to understand their needs, manage their expectations to complete installations and upgrades in optimized conditions.
• Work in a team to install Accuray’s products.
• Partner with Engineering, Field Service, Manufacturing, Training, Quality, and Customer Support in his/her daily job.
• Involved directly in the deployment of new product releases.
• Train partners, internal and external, on Installation and Service processes.
• Participate in service documentation and training material creation and maintenance.
• Knowledge transfer with Accuray Headquarters in the US and EIMEA personnel/customers.

Safety & Quality:

• Ensure safety and quality considerations and requirements are pro-actively addressed and implemented during resolution of issues.
• Address, document, and manage in a timely fashion safety and quality issues raised by customers or employees.
• Support Accuray’s Quality System and Safety and Health Program by following procedures and mentoring others.

Physical Requirements:

• The employee must routinely lift and/or move physical inventory, tools, and test equipment, office supplies, or stored records weighing up to 35 kilos.
• The employee must occasionally move or transport physical inventory weighing up to 680 kilos utilizing lifting/moving devices such as jib cranes, boom cranes, lifting fixtures, hand dollies, and equipment dollies.
• The employee occasionally is required to climb ladders, kneel, or crouch as required during servicing of equipment.

The incumbent may be asked to perform other function-related activities in addition to the above-mentioned responsibilities as reasonably required by business needs.

REQUIRED QUALIFICATIONS:

• Technical certificate or bachelor’s degree in engineering or physics required. An advanced technical degree is a plus.
• Recent or end of year graduates encouraged to apply.
• Background in analog circuits, digital circuits, and RF theory are required.
• Must have experience with Unix, Windows systems. Linux experience a plus.
• Experience with linear accelerators and/or robotics a plus.
• Hands-on work experience in assembly, electrical, and mechanical work.
• Excellent troubleshooting and problem-solving skills.
• Willing to achieve objectives through cross-functional teams, team player, and self-starter.
• Organizational and interpersonal skills with strong service orientation and effective communication.
• Fluent in English, any additional languages are a plus.
• This position requires substantial travel, often for 3 or more weeks at a time.

To qualify for this position, candidates must be able to furnish proof that they are authorized to work in the country they are applying on a permanent basis without sponsorship.

EEO Statement:

At Accuray, our commitment to patient-first outcomes drives an inclusive and collaborative work environment where the best ideas rise to the top — and everyone works to push them further. We value diversity in both the professional and personal backgrounds of our employees, as this variety adds rich energy to every team, every project, and every work day. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin – including individuals with disabilities and veterans.