Systems Fielding Technician

J.F. Taylor, Inc.; Great Mills (MD); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

Company 401(k) matching

Paid Leave

Job summary

J.F. Taylor, Inc. is seeking a FENIX Systems Fielding Technician to support installation, integration, configuration, upgrade, and sustainment of FENIX systems at domestic and international fielding locations.

This hands-on role requires troubleshooting across hardware, software, networking, and training-device interfaces to ensure mission readiness. The position is onsite at JIF in Lexington Park, Maryland, with approximately 25% travel. Candidates must be U.S.

Qualifications

• Experience installing, configuring, maintaining, or troubleshooting computer hardware and software in operational, laboratory, training, or enterprise environments.
• Familiarity with Microsoft Windows and Linux operating environments.
• Ability to follow detailed technical procedures and maintain configuration control.
• Strong attention to detail, organization, and customer-support skills.

Responsibilities

• Deploy installations, upgrades, and sustainment activities at CONUS and OCONUS fielded sites as part of a technical team.
• Install, configure, update, and troubleshoot FENIX software on hardware and pilot training devices.
• Support hardware component integration and system upgrades.
• Verify configurations, software versions, connectivity, and operational status post-action.
• Document checkout results and issue-resolution status for fielding actions.

Skills

Troubleshooting hardware

Troubleshooting software

Customer support

Fielding operations

Clearance coordination

Education

Technical degree or equivalent

Tools

Windows

Linux

Job description

The FENIX Systems Fielding Technician supports installation, integration, configuration, upgrade, and sustainment of F-35 Emulated Non-OFP Interactive Xperience (FENIX) systems at domestic and international fielding locations. FENIX is a rapidly deployable, multi-configuration simulation system that supports F-35 tactics, techniques, and procedures training, as well as development and test activities for U.S. and partner-nation users.

Working as part of the Test, Integration, and Systems Fielding Branch under the direction of the Systems Fielding Lead, the technician helps ensure FENIX systems are properly installed, configured, operationally verified, documented, and maintained throughout the fielding lifecycle. This role requires hands-on technical troubleshooting across hardware, software, operating systems, networking, and training-device interfaces.

Responsibilities

• Deploy as part of a technical team to conduct new FENIX installations, system upgrades, technical refreshes, system checkout, and sustainment activities at CONUS and OCONUS fielded sites.
• Deliver, install, configure, update, and troubleshoot FENIX software on FENIX hardware, pilot training devices, and commercial off-the-shelf (COTS) computer systems.
• Support installation, replacement, configuration, and integration of hardware components associated with system upgrades and technical refresh efforts.
• Verify system configurations, software versions, connectivity, and operational status following installation, upgrade, or sustainment actions.
• Perform system setup and checkout activities using approved installation procedures, configuration baselines, release documentation, and technical guidance.
• Update FENIX development, integration, and test laboratories with release candidates, beta versions, and production software releases.
• Maintain accurate records of installed configurations, hardware and software versions, release packages, system updates, and fielding actions.
• Document system checkout results, discrepancies, troubleshooting steps, corrective actions, and issue-resolution status.
• Identify, troubleshoot, and report software, hardware, interface, and network-connectivity issues encountered during fielding, upgrades, laboratory updates, and sustainment events.
• Coordinate technical findings and resolution efforts with systems engineering, software development, integration, test, logistics, and sustainment personnel.
• Support preparation, packaging, inventory, transport, and accountability of fielding equipment, spares, software media, and associated technical artifacts.
• Assist with maintaining fielding checklists, installation guides, configuration records, user-facing technical documentation, and after-action inputs.
• Support customer engagement during fielding events by providing professional technical assistance and communicating system status, known issues, and required follow-on actions.
• Participate in system demonstrations, readiness reviews, technical interchange meetings, and other program activities as required.

Position Requirements

• U.S. citizenship and ability to obtain and maintain a DoD Secret clearance.
• Technical degree, technical certification, military technical training, or equivalent relevant experience in information technology, systems administration, electronics, computer systems, simulation systems, or a related field.
• Experience installing, configuring, maintaining, or troubleshooting computer hardware and software in operational, laboratory, training, or enterprise environments.
• Familiarity with Microsoft Windows and Linux operating environments.
• Ability to troubleshoot hardware, software, operating-system, peripheral-device, and network-connectivity issues using a structured, methodical approach.
• Ability to follow detailed technical procedures, maintain configuration control, and produce accurate installation and troubleshooting documentation.
• Strong attention to detail, organization, communication, and customer-support skills.
• Ability to work independently at fielded sites while coordinating effectively with remote engineering and program personnel.
• Ability to support approximately 25% travel, including domestic and international travel in typical one-week increments.

Desired Qualifications

• CompTIA A+, Network+, Security+, or comparable technical certifications.
• Experience with Windows and Linux system administration.
• Experience supporting simulation, training, aviation, defense, mission systems, or high-fidelity training-device environments.
• Familiarity with software deployment, version control, system imaging, configuration management, or technical refresh activities.
• Experience supporting field installations, customer sites, laboratory environments, or deployed technical systems.
• Familiarity with basic network troubleshooting, including IP configuration, connectivity verification, and peripheral/device integration.

Work Environment

• This is an onsite technical position based at JIF in Lexington Park, Maryland. The role includes hands-on work with computer systems, software, training devices, and associated equipment in laboratory and fielded environments. Fielding support may require work outside normal business hours to meet site schedules, installation windows, and mission requirements.

Salary Range 80K-100K and will commensurate with experience

Full-Time/Part-Time Full-Time

Level of Clearance Required Secret Eligible

Amount of Travel Approximately 25%; domestic and international travel required, typically in one-week increments

About the Organization J.F. Taylor, Inc. was founded as an engineering firm in 1983 by John F. Taylor, a retired Naval Aviation Officer and engineer. With over 600 employees and $200 million in annual revenues, we have continually leveraged our engineering foundation in systems engineering, software development, and the design and production of high fidelity training devices. Our capabilities include the design, manufacture and fabrication of single prototypes and the high-volume production of aircraft and maritime kits and components.

Competitive salaries and benefits are critical to attracting and retaining excellent employees. We recognize that happy employees lead to continuity, experience, and quality work.

Our benefits package for all permanent, full-time employees includes:

• Four Weeks of Paid Leave
• Ten Paid Holidays
• Health Insurance, including Medical, Vision, and Prescription Coverage
• Company HSA/HRA Contributions
• Dental Insurance
• Term Life Insurance
• Disability Insurance
• 401(k) Retirement Plan with Company Matching Contributions
• IRS Section 125 Flexible Benefits Plan
• Supplemental Health Coverage Plans
• Supplemental Disability and Life Insurance Plans
• Tuition Assistance
• Reduced Rates for Corporate Fitness Membership

Req Number TEC-26-00028

EOE Statement J.F. Taylor is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit based factors.

This position is currently accepting applications.