Systems Engineering Si Val/Qual System Hardware Technician Austin, Texas, United States; Toronto, Ontario, Canada

Tenstorrent; Austin (TX); Presencial; USD 70.000 - 100.000; Jornada completa

Descripción de la vacante

Tenstorrent is seeking a hands-on hardware professional to install, maintain, and troubleshoot servers, PCIe devices, and related systems in our Austin/Toronto sites. You will be a bridge between hardware engineers, software teams, and IT, ensuring reliable access to platforms powering AI compute.

The role emphasizes hands-on problem solving, documentation, and automation to improve operational efficiency in fast-paced R&D and data-center environments.

Formación

• Hands-on hardware professional who enjoys building, maintaining, and troubleshooting complex computing systems.
• Comfortable in fast-paced R&D environments where hardware, firmware, and software evolve.
• Knowledge of computer architecture, operating systems, and hardware diagnostics.
• Collaborative, detail-oriented, and motivated to improve processes via documentation, scripting, and automation.

Responsabilidades

• Install, maintain, troubleshoot, and repair servers, workstations, PCIe devices, and related hardware systems.
• Provide priority support to keep infrastructure available and well-documented.
• Partner with hardware engineers, software, IT, and site teams to resolve issues.
• Safely perform hardware installations and maintenance in labs and data centers.

Conocimientos

Hardware troubleshooting

System maintenance

Documentation & scripting

Collaboration

Herramientas

PCIe devices

Servers & workstations

Descripción del empleo

Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. With AI redefining the computing paradigm, solutions must evolve to unify innovations in software models, compilers, platforms, networking, and semiconductors. Our diverse team of technologists have developed a high performance RISC-V CPU from scratch, and share a passion for AI and a deep desire to build the best AI platform possible. We value collaboration, curiosity, and a commitment to solving hard problems. We are growing our team and looking for contributors of all seniorities.

This role sits at the center of cutting-edge AI hardware development, keeping the servers, PCIe systems, and engineering infrastructure running that power next-generation compute. You’ll be hands-on with rapidly evolving prototype and production systems, installing, maintaining, and troubleshooting hardware in fast-paced R&D and data center environments. Acting as a critical bridge between hardware engineers, software teams, and IT, you’ll help ensure seamless access to the platforms that turn ideas into working silicon and systems.

This role is onsite, based out of Toronto, Canada or Austin, Texas.

We welcome candidates at various experience levels for this role. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting.

Who You Are

• A hands-on hardware professional who enjoys building, maintaining, and troubleshooting complex computing systems.
• Comfortable working in fast-paced R&D environments where hardware, firmware, and software are constantly evolving.
• Knowledgeable in computer architecture, operating systems, and hardware diagnostics, with strong problem-solving skills.
• Collaborative, detail-oriented, and motivated to improve processes through documentation, scripting, and automation.

What We Need

• Install, maintain, troubleshoot, and repair servers, workstations, PCIe devices, and related hardware systems that support engineering teams.
• Provide priority support to ensure critical infrastructure remains available and operational while maintaining accurate asset tracking and documentation.
• Partner closely with hardware engineers, software developers, IT, and site teams to resolve complex technical issues.
• Safely perform hardware installations and maintenance activities in engineering labs and data center environments.

What You Will Learn

• Gain hands-on experience supporting cutting-edge AI hardware platforms from prototype development through commercial release.
• Develop expertise in large-scale infrastructure operations, hardware diagnostics, and system-level troubleshooting.
• Learn how to improve operational efficiency through automation, scripting, and process development.
• Work alongside cross-functional engineering teams and gain exposure to the technologies powering next-generation AI computing systems.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

This offer of employment is contingent upon the applicant being eligible to access U.S. export-controlled technology. Due to U.S. export laws, including those codified in the U.S. Export Administration Regulations (EAR), the Company is required to ensure compliance with these laws when transferring technology to nationals of certain countries (such as EAR Country Groups D:1, E1, and E2). These requirements apply to persons located in the U.S. and all countries outside the U.S. As the position offered will have direct and/or indirect access to information, systems, or technologies subject to these laws, the offer may be contingent upon your citizenship/permanent residency status or ability to obtain prior license approval from the U.S. Commerce Department or applicable federal agency. If employment is not possible due to U.S. export laws, any offer of employment will be rescinded.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Tenstorrent’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.