Systems Engineering Advisor - Endpoint Management-Patch/Deployment/SCCM Analyst

NTT DATA, Inc.; Indianapolis (IN); On-site; USD 120,000 - 160,000; Full time

Job summary

NTT DATA seeks an experienced Systems Engineering Advisor specializing in Endpoint Management to lead enterprise SCCM/Intune initiatives for global client accounts from India delivery centers. You will architect co-management, modern management roadmaps, and complex patching programs across 10,000+ endpoints.

Hybrid oversight includes OS deployment, Autopilot provisioning, and integration with security tooling. A strong client-facing, governance-focused capability is essential for success.

Qualifications

• Expert in SCCM/ConfigMgr site architecture, OSD, patching, and reporting.
• Expert in Microsoft Intune full MDM/MAM lifecycle including co-management and Autopilot.
• Experience with Windows 10/11 enterprise deployment and MDT/WinPE.
• Identity-driven EPM using Azure AD/Entra ID and Conditional Access.
• Advanced PowerShell automation for SCCM/Intune and Graph API.
• SQL Server + Power BI for reporting and dashboards.
• Vulnerability management integration with patch lifecycle.
• Strong client-facing governance and delivery ownership from India.

Responsibilities

• Lead end-to-end design and implementation of SCCM/ConfigMgr and Intune environments for global client accounts.
• Architect co-management strategies, Autopilot provisioning frameworks, and Modern Management roadmaps.
• Own the technical direction for SCCM-to-Intune migration engagements including planning, timelines, and risk mitigation.
• Define EPM platform standards, governance frameworks, and configuration baselines across global accounts.
• Evaluate emerging Microsoft Endpoint Manager capabilities and provide roadmaps to delivery managers and clients.
• Own enterprise-level patch management programs—governing policy, SLAs, exception management, and compliance reporting across 10,000+ endpoint fleets.
• Design Intune Expedite policies, WUfB rings, and ADR-based patching for multi-site environments.
• Lead vulnerability remediation programs integrating Qualys/Tenable findings with SCCM/Intune patch cycles.
• Develop patching governance documentation, escalation playbooks, and compliance dashboards for stakeholders.
• Lead emergency and zero-day patching response from India delivery centre.
• Lead enterprise Windows 11 migration readiness, task sequences, and phased rollout.
• Design Windows Autopilot + Intune Zero Touch Provisioning frameworks for large-scale deployments.
• Own OSD platform operations—WinPE, MDT, drivers, and image currency.
• Architect golden image pipelines and device lifecycle management policies.
• Define device lifecycle policies from procurement to decommission.

Skills

SCCM/ConfigMgr

Microsoft Intune

Windows deployment

Azure AD / Entra ID

PowerShell automation

SQL Server + Power BI

Vulnerability management

Client-facing governance

Job description

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us.

We are currently seeking a Systems Engineering Advisor - Endpoint Management-Patch/Deployment/SCCM Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).

ROLE OVERVIEW

We are seeking an experienced SCCM/Intune Lead Engineer to join NTT DATA's India EPM Delivery Centre. This lead‑level role combines deep technical expertise with delivery ownership — driving complex SCCM/Intune engagements, leading technical teams, architecting enterprise endpoint solutions, and serving as a key client‑facing technical authority for EPM workstreams from India. The Lead Engineer plays a critical role in NTT DATA's EPM service delivery quality, client satisfaction, and practice capability growth, supporting global accounts across the US, Europe, and APAC.

KEY RESPONSIBILITIES

Technical Leadership & Architecture

• Lead end-to-end design and implementation of enterprise SCCM/ConfigMgr and Microsoft Intune environments for global client accounts.
• Architect co-management strategies, Autopilot provisioning frameworks, and Modern Management transition roadmaps.
• Own the technical direction for SCCM-to-Intune migration engagements including workload transition planning, timeline development, and risk mitigation.
• Define EPM platform standards, governance frameworks, and configuration baselines across multiple global accounts managed from India.
• Evaluate emerging Microsoft Endpoint Manager capabilities and provide technical roadmap recommendations to delivery managers and clients.

Enterprise Patch Management

• Own enterprise-level patch management programs — governing policy, SLAs, exception management, and compliance reporting across 10,000+ endpoint fleets.
• Design and manage Intune Expedite policies, WUfB rings, and SCCM ADR-based patching for complex multi-site global environments.
• Lead vulnerability remediation programs integrating Qualys/Tenable findings with SCCM/Intune patch deployment cycles.
• Develop patching governance documentation, escalation playbooks, and compliance dashboards for client and internal stakeholders.
• Lead emergency and zero-day patching response including containment, deployment, and post-incident review from India delivery centre.

Advanced OS Deployment & Provisioning

• Lead enterprise Windows 11 migration programs including readiness assessment, task sequence design, pilot execution, and phased rollout.
• Design and deliver Windows Autopilot + Intune Zero Touch Provisioning frameworks for large-scale global device refresh programs.
• Own OSD platform operations — WinPE environments, MDT integration, driver library management, and image currency.
• Architect golden image build pipelines, compliance validation, and automated post-deployment configuration.
• Define device lifecycle management policies from procurement through decommission for managed global client environments.

Automation & Integration

• Architect PowerShell-based automation frameworks for SCCM and Intune operational efficiency and compliance reporting.
• Lead development of Microsoft Graph API integrations for Intune bulk operations, automated policy enforcement, and reporting.
• Design SCCM SQL/Power BI reporting solutions for delivery management and client-level visibility into endpoint health and patch posture.
• Oversee integration between EPM platforms and security tooling (Qualys, Defender for Endpoint) for holistic endpoint health management.

Client Engagement & Delivery Governance

• Serve as primary technical point of contact for assigned EPM accounts — leading governance calls, delivery reviews, and escalation resolution from India.
• Drive SLA attainment, delivery quality, and continuous improvement across managed global endpoint accounts.
• Contribute to SOW development, effort estimation, and technical proposal documentation for new and expanding EPM engagements.
• Mentor and develop Grade 7–9 engineers through technical coaching, design reviews, and structured capability building.
• Collaborate with NTT DATA India practice leadership and onshore counterparts on EPM service development and client strategies.

REQUIRED SKILLS

• Microsoft SCCM/ConfigMgr — site architecture, hierarchy design, OSD, patch management, reporting (expert)
• Microsoft Intune — full MDM/MAM lifecycle, co-management, Autopilot, WUfB, Conditional Access (expert)
• Windows 10/11 enterprise deployment — task sequences, MDT, WinPE, driver management, ZTP Autopilot
• Azure AD / Entra ID — identity-driven EPM, Conditional Access, MFA, device trust, RBAC
• PowerShell advanced automation — SCCM SDK, Graph API, reporting pipelines, operational tooling
• SQL Server + Power BI — SCCM database reporting, compliance dashboards, management-level visualizations
• Vulnerability management — Qualys/Tenable integration with patch management lifecycle
• Client-facing delivery governance from India — SLA management, delivery reviews, escalation ownership

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centres as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.

NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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