Systems Engineer - Upgrade Operations

Motorola Solutions; Chicago, Northern (IL, KY); Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off

Job summary

Motorola Solutions is building a talent pipeline for field engineering roles. The selected candidate will travel 25-60% for radio system upgrades, lead customer presentations, perform system staging, and document configurations while ensuring architectural integrity.

Strong knowledge of radio and IP networks, plus end-customer interaction, will be essential. A Bachelor's degree in a related field is required, with US citizenship or clearance eligibility a must.

Qualifications

• Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE highly desirable
• Experience with IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) highly desirable
• Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar, highly desirable
• Previous knowledge and experience working with some or all of Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon, highly desirable
• Experience directly working with end-user customers is essential
• Excellent communications skills and the ability to present complex topics to nontechnical audiences is essential
• 50-60% travel is required for upgrade projects.

Responsibilities

• Lead customer presentations
• System staging
• Complete system documentation
• Live system upgrades
• Ensuring the integrity of the architecture/design

Skills

Radio systems knowledge

IP networking

Customer-facing experience

Excellent communication

Travel readiness

Education

Bachelor's Degree in Engineering/Computing/IT/Networking

Tools

CompTIA Network+

Juniper JNCIA-Junos

Nokia NRS1

CCNA

Cisco/Nokia/Alcatel familiarity

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

Our Company has an outstanding track record of success and strives to build long term relationships with our customers. Customer satisfaction is given great emphasis and we strive to build a trusted advisor relationship with every customer. The Motorola Solutions team comprises Sales, Project Management, Systems Engineering and System Technologist personnel working together in a high performance culture, often with demanding cycle times and high customer expectations as we work to deploy mission critical communication systems. Many of these systems are designed around the APCO Project 25 communications standard, often with interfaces to other critical customers' sub-systems. With the growth of data services some of our customers’ mobile wireless networks are being enhanced with connectivity to an LTE infrastructure, leveraging compelling applications and live mobile video, supplementing our traditional core voice and narrow-band data networks.

Job Description

NOTE: Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with an exploratory conversation.

Role Responsibilities

• Lead customer presentations
• System staging
• Complete system documentation
• Live system upgrades
• Ensuring the integrity of the architecture/design

Individuals will be responsible for carrying out field engineering duties during a radio system upgrade cycle. He/she will be responsible for upgrading/deploying various devices which include network gear, Windows-based devices, virtual machines and Motorola proprietary devices. Along with above duties, individuals will be a customer facing technical resource through the upgrade effort. They will travel to customer locations to carry out their duties.

Specific Knowledge/Skills

• Experience/knowledge in radio communication systems, radio propagation, RF, wireless or broadband/LTE highly desirable
• Experience, good understanding, and working knowledge of IP networking, network design methodologies & troubleshooting (Ethernet, TCP/IP, L2/L3, MPLS) highly desirable
• Certifications through CompTIA Network+, Juniper JNCIA-Junos, Nokia NRS1, CCNA or similar, highly desirable
• Previous knowledge and experience working with some or all of Juniper, Aviat, Cisco, Nokia/Alcatel, Xtreme, Ceragon, highly desirable
• Experience directly working with end-user customers is essential
• Excellent communications skills and the ability to present complex topics to nontechnical audiences is essential
• 50-60% travel is required for upgrade projects.

Basic Requirements

• Bachelor's Degree in Engineering, Computer Science, Information Systems, IT, Networking or Technology

Must be a US citizen or permanent resident with the ability to obtain background clearance as required by government customer Travel Requirements 25-50% Relocation Provided None

Travel Requirements

25-50% Relocation Provided None

Position Type

Experienced Referral Payment Plan No

Benefits

Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

MOTOROLA SOLUTIONS OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.