Systems Engineer, Principal

SurePoint Technologies Inc.; Cincinnati (OH); On-site; USD 140,000 - 200,000; Full time

Benefits offered by this job

Travel to Cincinnati data center

Job summary

SurePoint Technologies Inc. seeks a Principal Systems Engineer to lead the design, engineering, reliability, security, and modernization of enterprise infrastructure across data centers and cloud environments. You will set standards, guide architecture, and mentor engineers to deliver secure and scalable solutions that support growth.

The role emphasizes strategic direction, collaboration with leadership, and ongoing modernization initiatives with travel to the Cincinnati data center as needed.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering or related field.
• Expert knowledge of Windows Server, Active Directory, DNS, PowerShell, and SQL Server.
• Extensive experience with VMware technologies and Horizon.
• Experience with IdP/SAML integrations and network routing.
• Strong ability to align technical solutions with business goals.

Responsibilities

• Define and maintain enterprise infrastructure roadmaps and modernization strategies.
• Lead design, implementation, and support of infrastructure across colocation, AWS cloud, networking, storage, and identity services.
• Establish enterprise architecture standards and operational best practices.
• Evaluate emerging technologies to improve scalability, reliability, and security.
• Lead large-scale cloud, networking, security, and platform initiatives.
• Ensure alignment between technical solutions and business objectives.
• Provide technical leadership and mentorship to infrastructure engineers.
• Maintain platform availability, security, and scalability.
• Develop comprehensive technical documentation and procedures.
• Drive automation, monitoring, and resiliency improvements.
• Occasional travel to the Cincinnati data center for operations.

Skills

Technical leadership

Mentorship

Automation

Documentation

Problem solving

Education

Bachelor’s degree in Computer Science, IT, Engineering

Tools

VMware vCenter

ESXi

vMotion

Omnissa Horizon

PingOne

Job description

Description

About SurePoint

SurePoint® Technologies delivers award-winning software that helps mid‑sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration.

With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We’re passionate about building tools that reduce administrative work – so our customers can focus on what matters most: serving their clients.

Job Overview

The Principal Systems Engineer serves as the senior technical leader responsible for the design, engineering, reliability, security, and modernization of enterprise infrastructure platforms spanning colocation data centers and cloud environments. This role provides strategic direction across infrastructure architecture, operational excellence, and technology modernization initiatives. The Principal Engineer establishes enterprise standards, evaluates emerging technologies, and serves as a trusted advisor to engineering leadership. Success is measured through the delivery of secure, scalable, highly available infrastructure solutions that support business growth and operational excellence.

Key Responsibilities

• Define and maintain enterprise infrastructure roadmaps, modernization strategies, and long-term technology plans.
• Lead the design, implementation, and support of complex infrastructure solutions spanning colocation, AWS cloud, networking, storage, virtualization, and identity services.
• Establish enterprise architecture standards, technical guidelines, and operational best practices.
• Evaluate and implement emerging technologies that improve scalability, reliability, security, and operational efficiency.
• Lead large‑scale cloud, networking, security, and platform initiatives.
• Ensure alignment between technical solutions and business objectives.
• Provide technical leadership and mentorship to infrastructure engineers and serve as the highest‑level escalation point for complex technical issues.
• Maintain platform availability, reliability, security, scalability, and long‑term sustainability.
• Develop and maintain comprehensive technical documentation, standards, and procedures.
• Drive continuous improvement through automation, monitoring, and resiliency initiatives.
• Occasional travel to the Cincinnati data center to support infrastructure operations, including hardware deployment and outage response.

Qualifications

• Minimum 10 years of progressive IT infrastructure engineering experience supporting complex enterprise environments.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. Candidates with related Military or specialized training and extensive experience will also be considered.
• Expert knowledge of Microsoft Windows Server, Active Directory, Trusts, Group Policy, DNS, PowerShell, DFS, and Microsoft SQL Server.
• Expert knowledge of VMware vCenter, ESXi, vMotion, and Omnissa Horizon.
• Experience with PingOne (or an equivalent IdP), SSO, SAML, and Active Directory integration of these technologies.
• Strong networking expertise including Cisco and Meraki switching, Cisco routing, TCP/IP, ODBC, and JDBC.
• Experience with PRTG or equivalent monitoring platforms and SNMP.