Software Engineer, Principal

SurePoint Technologies; Cincinnati (OH); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

Flexible Spending Accounts

Life/Disability Insurance

Health Savings Accounts

Wellbeing Benefits

401K (employer match)

Job summary

SurePoint Technologies is seeking a Principal Software Engineer to lead design, reliability and modernization of enterprise infrastructure. You will guide architecture across data centers and cloud environments, ensuring security and scalability while mentoring engineers.

Applicants should have a track record of strategic infrastructure initiatives, strong documentation, and collaboration with engineering leadership to align technology with business goals.

Qualifications

• Requires 10+ years in IT infrastructure engineering for complex enterprise environments.
• Bachelor’s degree in a related field or equivalent Military/specialized training considered.
• Expert knowledge across Windows Server, AD, DNS, PowerShell, SQL Server, VMware and Horizon.
• Experience with identity platforms (PingOne) and SSO/SAML integrations.

Responsibilities

• Define and maintain enterprise infrastructure roadmaps and modernization strategies.
• Lead design and support of complex infra solutions across colocation, AWS, networking and storage.
• Establish architecture standards, guidelines and best practices.
• Evaluate emerging technologies to improve scalability, reliability, and security.
• Lead large-scale cloud, networking, security, and platform initiatives.
• Ensure solutions align with business objectives and governance.
• Provide mentorship to engineers and serve as escalation point for complex issues.
• Maintain platform availability, security, and long-term sustainability.
• Develop and maintain technical documentation and procedures.
• Drive automation, monitoring, and resiliency initiatives.
• Occasional travel to Cincinnati data center for on-site operations.

Skills

Technical leadership

Mentorship

Education

Bachelor’s degree in Computer Science/IT/Engineering

Tools

Microsoft Windows Server

Active Directory

DNS

PowerShell

DFS

Microsoft SQL Server

VMware vCenter/ESXi/vMotion

Omnissa Horizon

PingOne / IdP SSO / SAML

Cisco/Meraki networking

CRON/Monitoring: PRTG

IBM Storwize/SAN/iSCSI

TCP/IP/ODBC/JDBC

Job description

About SurePoint
SurePoint® Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration.

Description
About SurePoint
SurePoint® Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration.
With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We’re passionate about building tools that reduce administrative work – so our customers can focus on what matters most: serving their clients.
Job Overview
The Principal Software Engineer serves as the senior technical leader responsible for the design, engineering, reliability, security, and modernization of enterprise infrastructure platforms spanning colocation data centers and cloud environments. This role provides strategic direction across infrastructure architecture, operational excellence, and technology modernization initiatives. The Principal Engineer establishes enterprise standards, evaluates emerging technologies, and serves as a trusted advisor to engineering leadership. Success is measured through the delivery of secure, scalable, highly available infrastructure solutions that support business growth and operational excellence.
Key Responsibilities

• Define and maintain enterprise infrastructure roadmaps, modernization strategies, and long-term technology plans.
• Lead the design, implementation, and support of complex infrastructure solutions spanning colocation, AWS cloud, networking, storage, virtualization, and identity services.
• Establish enterprise architecture standards, technical guidelines, and operational best practices.
• Evaluate and implement emerging technologies that improve scalability, reliability, security, and operational efficiency.
• Lead large-scale cloud, networking, security, and platform initiatives.
• Ensure alignment between technical solutions and business objectives.
• Provide technical leadership and mentorship to infrastructure engineers and serve as the highest-level escalation point for complex technical issues.
• Maintain platform availability, reliability, security, scalability, and long-term sustainability.
• Develop and maintain comprehensive technical documentation, standards, and procedures.
• Drive continuous improvement through automation, monitoring, and resiliency initiatives.
• Occasional travel to the Cincinnati data center to support infrastructure operations, including hardware deployment and outage response.

Qualifications

• Minimum 10 years of progressive IT infrastructure engineering experience supporting complex enterprise environments.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field. Candidates with related Military or specialized training and extensive experience will also be considered.
• Expert knowledge of Microsoft Windows Server, Active Directory, Trusts, Group Policy, DNS, PowerShell, DFS, and Microsoft SQL Server.
• Expert knowledge of VMware vCenter, ESXi, vMotion, and Omnissa Horizon.
• Experience with PingOne (or an equivalent IdP), SSO, SAML, and Active Directory integration of these technologies.
• Strong networking expertise including Cisco and Meraki switching, Cisco routing, TCP/IP, ODBC, and JDBC.
• Experience with PRTG or equivalent monitoring platforms and SNMP.
• Experience with IBM Storwize, SAN technologies, Fibre Channel, and iSCSI.
• Excellent verbal, written, and technical documentation skills.

Additional Qualifications That Are Nice To Have

• Knowledge of AI as it pertains to IT Infrastructure design and administration.
• Microsoft Server certifications.
• VMware or Omnissa certifications.
• Cisco certifications.
• AWS or other cloud certifications.
• Additional industry-recognized infrastructure, networking, security, or architecture certifications.

At SurePoint, we know our people are our greatest strength. That’s why we offer a comprehensive total rewards package – and we’re always evolving our benefits to support employee needs at every stage of life and career.
Benefits Include

• Health Insurance (medical, dental, vision)
• Flexible Spending Accounts
• Life, Short-term and Long-term Disability Insurance (employer paid)
• Health Savings Accounts
• Wellbeing Benefits
• 401K (immediately vested, employer match)
• Paid Time Off (Flexible PTO, holidays)
• Employee Assistance Program
• Summer Flex Fridays

To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter.
SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, physical or mental disability, veteran status, medical condition, or any other classification protected by law.