Systems Engineer L3 - HPC/HMD

Technology Resource Experts LLC; Maryland; On-site; USD 175,000 - 250,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Health Savings Account

Paid time off

401(k) plan

Ravens season tickets

Golf events

Tuition reimbursement

Job summary

Technology Resource Experts, LLC is seeking an experienced High-Performance Computing (HPC) Systems Engineer to support complex design, integration, monitoring, and diagnostics across physical and logical architectures.

The role emphasizes end-to-end understanding, use of Splunk for logs and telemetry, dashboard development, and collaboration with engineers, diagnostics teams, and vendors to speed fault resolution and improve system reliability.

Qualifications

• Active TS/SCI with polygraph is required.
• Experience with hardware monitoring dashboards and diagnostics.
• Ability to read hardware docs and translate into actionable insights.
• Strong analytical and communication skills for cross-functional teams.

Responsibilities

• Maintain understanding of end-to-end physical and logical architecture.
• Use monitoring tools to triage system issues and guide diagnostics.
• Develop expertise in HMD product and monitoring architecture to enhance diagnostics.
• Collaborate with developers and vendors to improve monitoring solutions.
• Analyze logs and telemetry (Primarily Splunk) to identify root causes.
• Interpret performance data to inform troubleshooting efforts.
• Guide development of Splunk dashboards and health indicators.
• Review technical docs and build expertise in hardware design.
• Recommend testing strategies and document issue signatures.
• Coordinate with diagnosis teams and external vendors for complex issues.
• Track issues in JIRA and validate fixes.

Skills

System Architecture

Diagnostics

Cross-functional collaboration

Communication

Monitoring tools

Hardware troubleshooting

Education

TS/SCI with polygraph

Tools

Splunk

Chiplink

Ipsci

iostat

Job description

Technology Resource Experts, LLC is looking for an experienced High-Performance Computing (HPC) Systems Engineer to support complex system design, integration, monitoring, and diagnostics by applying deep understanding of both physical and logical system architectures.

Position Description

• Maintain a comprehensive understanding of the system’s end-to-end physical and logical architecture to effectively apply hardware modeling and diagnostics (HMD) monitoring tools.
• Leverage HMD monitoring tools to identify, narrow, and triage system issues, directing detailed problems to the appropriate diagnosticians or vendors for resolution.
• Develop deep expertise in the HMD product and monitoring architecture to identify gaps, inefficiencies, and opportunities to enhance diagnostic effectiveness.
• Collaborate with developers, analysts, and monitoring tool owners to propose, design, and implement improvements to monitoring solutions, increasing system reliability, and operational visibility.
• Analyze system logs, metrics, and telemetry—primarily using Splunk—to determine root causes, understand system behavior, and identify anomalous conditions.
• Interpret hardware and system performance data, including graphs and trends, to diagnose system behavior and inform troubleshooting activities.
• Guide the development of Splunk dashboards, health indicators, and diagnostic scripts to monitor critical data flows, system performance, and failure signatures.
• Review and evaluate relevant technical documentation; ask clarifying questions and build expertise in hardware design to support accurate and timely system diagnosis.
• Provide recommendations for testing strategies and develop documentation of issue signatures to enable and accelerate diagnostics development.
• Collaborate closely with diagnosis teams and external vendors to troubleshoot complex hardware and system-level issues.
• Track issues through resolution using JIRA, validate fixes, and confirm that corrective actions resolve the underlying problems.

Experience

• Demonstrated experience in one or more of the following technical domains, with a strong willingness and aptitude to expand expertise as required: System Architecture and Design, Power Systems, Printed Circuit Board (PCB) Design, Cooling Infrastructure, Signal Integrity, and System Reliability.
• Proven experience in system health monitoring, diagnostics, and operational support for complex hardware and integrated systems.
• Ability to read, interpret, and analyze detailed hardware documentation, including specifications, data sheets, schematics, and design artifacts.
• Strong analytical and troubleshooting mindset, with a natural curiosity and willingness to ask probing questions to identify root causes and systemic issues.
• Excellent communication skills, including the ability to engage vendors and internal stakeholders to extract detailed technical information related to system design, performance, and anomalies.
• Experience with, or demonstrated ability to quickly learn, system monitoring and diagnostics tools, including but not limited to Chiplink, Splunk, Ipsci, and iostat.
• Self-motivated and capable of completing complex technical tasks with minimal supervision while managing priorities effectively.
• Ability to clearly convey technical findings, risks, and recommendations to both technical and non-technical audiences through written documentation and oral briefings.
• Proven ability to work effectively within cross-functional teams, including engineering, diagnostics, operations, and vendor partners.
• Comfortable learning and adapting to new tools, technologies, and processes as mission and system needs evolve.

Qualifications

• An active TS/SCI with polygraph is required - Last poly must be within the last 5 years.
• Must be hardware focused and have experience with monitoring and dashboards

Technology Resource Experts, LLCoffers the very best compensation packages and the flexibility to let our employees decide what’s most important to them. No vesting schedule, no annual requirements for perks — we believe you should have the freedom to choose the benefits that work best in your life.

Employee Freedom of Choice

Our focus is on people first. We offer comprehensive and flexible compensation packages that match the best the industry has to offer and can be customized to fit your needs.

Our Benefits:

• 100%company-paidhealth,dental, andvisionpremiums
• Automaticcompany contributedHealth Savings Account (HSA)upto$3,900for families
• Up to 7 weeksof Paid Time Off (PTO)
• Automatic 401kInvestment
• Paid11 Federal Holidays
• BlueCross BlueShieldHealth Insurance
• Tuition/TrainingReimbursement
• Access toRavensseason ticketsin club level
• Company-paidgolf events foryour timeandcourse fees

Technology Resource Experts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The projected compensation range for this position is $175K - $250K. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location, education and certifications as well as Federal Government Contract Labor categories. In addition,Technology Resource Experts, LLC invests in its employees beyond just compensation. Trexperts' benefits offerings include, dependent upon position, Health Insurance, Dental and Vision Coverage, Health Savings Account (HSA), Paid Time Off, Holiday Pay,Short Term and Long Term Disability,Life Insurance, 401(k) Plan, Safe Harbor 401k Investment, Learning and Development opportunities, Referral Bonuses and Flex Time.