Systems Engineer, Infrastructure

Tokio Marine HCC; Houston (TX); Hybrid; USD 110,000 - 140,000; Full time

Benefits offered by this job

Medical, Vision, Dental

401(k) plan with company match

PTO & Holidays

Parental leave

Volunteer time off

Wellness program (Headspace)

Job summary

Tokio Marine HCC is a leading specialty insurer with a global presence. We seek a Systems Engineer, Infrastructure in Houston, TX to support and optimize on‑premises and cloud infrastructure, advancing automation and disaster recovery capabilities.

The role requires 5+ years in systems engineering, strong VMware/Windows/Linux experience, and proactive collaboration across teams. This hybrid position offers in‑office and remote work four days a week with one day from home.

Qualifications

• 5+ years of progressive hands-on experience in systems engineering or administration.
• Experience with VMware, Windows Server, and major Linux distributions (Red Hat, Ubuntu, CentOS).
• Strong troubleshooting abilities in multi-site, mixed-technology enterprise environments.

Responsibilities

• Manage server lifecycle: installation, upgrades, decommissioning and support for VMware vSphere, vCenter, Windows, and Linux.
• Administer Distributed File Systems and vSAN storage platforms.
• Plan, apply patches and upgrades; perform root-cause analysis for infrastructure incidents.
• Participate in infrastructure design and documentation with cross-team collaboration on major projects.
• Implement OS improvements to enhance reliability, performance, and scalability.
• Support Rubrik backup/recovery systems and ensure data integrity.

Skills

VMware

Windows Server

Linux

Active Directory

Citrix

SCCM/MECM

MS-SQL

IIS

Networking

Remote Access

Troubleshooting

Education

Bachelor's degree in CS

Tools

vSphere

vCenter

Rubrik

Job description

Job Title: Systems Engineer, InfrastructureLocation: Houston, TX (Hybrid 4:1)Reports To: Manager, Systems EngineeringEmployment Type: Full time*This role requires a hybrid schedule - 4 days in office and 1 day from home*Help us insure itTokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our “Mind Over Risk” philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what’s next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.Role OverviewSupport and optimize on‑premises and cloud infrastructure that powers critical business systems, while advancing automation through Infrastructure‑as‑Code and implementing monitoring and disaster recovery solutions to ensure reliable, resilient operations.Key ResponsibilitiesManage server lifecycle management, including installation, upgrades, decommissioning, and support for VMware vSphere, vCenter, Windows, and Linux systems.Administer Distributed File Systems and vSAN storage platforms.Plan and execute patching, version upgrades, and root-cause analysis for infrastructure-related incidents.Participate in infrastructure design and documentation, collaborating across teams during major enterprise projects.Implement operating system improvements that enhance reliability, performance, and scalability.Support and maintain Rubrik backup and recovery systems.Ensure data integrity through appropriate software and hardware controls.Provide technical support for remote access and Windows Active Directory administration.Contribute to business continuity through disaster recovery planning and cross-site replication support.Perform scheduled hardware maintenance and manage third-party application environments.Act as second-level escalation support for desktop and infrastructure issues.Participate in on-call rotation for off-hours support.What You BringEducationBachelor’s degree in Computer Science, related field, or equivalent education and experience.ExperienceMinimum of 5 years of progressive hands-on experience in systems engineering or administration.QualificationsSkilled in managing VMware environments, Windows Server (2019/2022/2025), and major Linux distributions (Red Hat, Ubuntu, CentOS).Proficient in Microsoft Active Directory, Citrix, MECM/SCCM, MS-SQL, and IIS.Strong troubleshooting abilities in multi-site, mixed-technology enterprise environments.Solid understanding of networking (TCP/IP, routing, switching) and remote access technologies.Excellent written and verbal communication skills with strong analytical and organizational capabilities.Intermediate proficiency with Microsoft Office applications.What We OfferCompetitive salary and comprehensive medical, vision, and dental benefit package effective on date of hireStrong learning culture with ongoing development opportunitiesBasic life and disability insurance401(k) plan with 6% company match20 days of PTO, two floating holidays, approximately 11 paid holidays, and volunteer time offPaid parental leaveAccess to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscriptionStudent loan matching programEmployee discount programAn opportunity to do meaningful work and love what you doAbout UsTokio Marine HCC is a leading specialty insurance group with offices in the United States, the United Kingdom, Europe, and other locations worldwide. With the strength and stability that comes from being a member of the Tokio Marine Group—and more than fifty years of growth, profitability, and consistency—we offer unique insurance products that enable our clients to take on extraordinary opportunities with confidence.Applying our “Mind Over Risk” philosophy to writing insurance allows our customers to pursue opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than an insurance company; we are a good company.Equal Opportunity EmployerTMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations, and ordinances.