Systems Engineer II

Propio; Overland Park (KS); On-site; USD 80,000 - 105,000; Full time

Job summary

Propio is seeking a Systems Engineer II to manage and secure Microsoft 365 services, including Exchange Online, Teams, and SharePoint, while driving reliability and performance across the environment.

You will lead Tier 2/3 support, user management, and cloud migrations, collaborating with IT teams to deliver scalable solutions and documented processes.

Qualifications

• Bachelor’s degree in IT/CS or related field, or equivalent work experience.
• 3–5 years administering Microsoft 365 Exchange Online.
• 3–5 years administering Microsoft 365 Teams and SharePoint.
• Experience with Azure cloud-based file systems and storage resources.
• Basic PowerShell scripting for automation and management.
• Experience with hybrid Active Directory environments and migration to Azure is a plus.

Responsibilities

• Administer Exchange Online, Teams, and SharePoint; ensure security and reliable performance.
• Provide Tier 2/3 support for email-related issues and coordinate with IT support.
• Manage user accounts, licensing, and access controls in M365.
• Plan and execute migrations to Exchange Online, Teams, and SharePoint from on-premises or other clouds.
• Monitor health and performance of M365 services and SQL environments; identify improvements.

Skills

PowerShell scripting

Hybrid Active Directory

Azure cloud

Education

Bachelor’s degree in Information Technology or Computer Science

Tools

Microsoft 365 Exchange Online

Microsoft 365 Teams

Microsoft 365 SharePoint

Microsoft Intune

Windows Autopilot

Defender for Endpoint

Purview

Microsoft Entra ID

Job description

Description

Systems Engineer II

Own Your Impact. At Propio, we don't believe careers happen to people. We believe people create them. Here, you're trusted to make decisions, challenge assumptions, drive innovation, and shape outcomes. Your success is not limited by hierarchy or tenure. It's fueled by your ambition, your curiosity, and your willingness to own your impact. If you're looking for a role where you can simply maintain the status quo, this probably isn't it, but if you're looking for a place where your ideas matter, your growth is accelerated, and your work creates meaningful impact across the world, we'd love to talk.

Why Propio?

Every day, communication changes lives. A patient receives care they otherwise couldn't access. A family gains critical information. A business connects with a customer. A community becomes more inclusive. These moments happen because barriers are removed. And behind those moments are Propio team members who show up every day to solve problems, innovate, and build the future. This isn't just work. This is world impact.

As a Systems Engineer II, you'll have the opportunity to make a meaningful contribution to the continued growth and transformation of Propio.

You’ll be empowered to:

• Take ownership of important initiatives and outcomes.
• Drive meaningful business results.
• Influence decisions and contribute new ideas.
• Partner with talented, high-performing team members.
• Challenge yourself through continuous learning and growth.
• Help shape the future of a rapidly growing organization.

What You’ll Own:

We are seeking a Systems Engineer II, and you will support and administer Microsoft 365 services, including Exchange Online, Teams, and SharePoint, while ensuring security, compliance, and reliable system performance. The role provides Tier 2/3 technical support, manages user accounts and access controls, supports cloud migrations, and maintains endpoint devices and other related technologies. They also monitor system health, optimize performance, and collaborate with IT teams to deliver secure, efficient, and scalable technology solutions.

• Exchange Online Administration: Manage and maintain Microsoft Exchange Online environments, ensuring optimal performance, security, and reliability.
• Email Security and Compliance: Implement and monitor security measures to protect email data and ensure compliance with industry standards and regulations, including managing spam filters, encryption, and data loss prevention.
• User Management: Handle email account creation, management, and troubleshooting within the M365 environment. Ensure proper licensing and access controls.
• Migration and Upgrades: Plan and execute migrations to Exchange Online, Team and SharePoint from on-premises or other cloud systems.
• Technical Support: Provide Tier 2/3 support for email-related issues, working closely with the IT support team to resolve technical problems efficiently.
• Managing identity, security, access, policies, updates, and apps for computer endpoints.
• Implementing solutions for efficient deployment and management of computer endpoints on various operating systems, platforms, and device types.
• Implementing and managing endpoints at scale by using Microsoft Intune, Windows 365, Windows Autopilot, Microsoft Defender for Endpoint, Purview and Microsoft Entra ID.
• Monitoring and Optimization: Continuously monitor the health and performance of M365 services and SQL environments including M365 Exchange, Teams and SharePoint. Identify and implement improvements to enhance system efficiency and user experience.
• Work closely with other IT team members and departments to support and integrate M365 solutions with other enterprise systems and initiatives.
• Project Management: Lead or participate in IT projects related to the deployment, upgrade, or enhancement of M365 services.
• Training and Documentation: Develop and deliver training materials for end-users and IT staff. Maintain comprehensive documentation of configurations, processes, and procedures.

Requirements

What You’ll Bring

Required Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
• Minimum of 3-5 years of experience administering Microsoft 365 Exchange Online.
• Minimum of 3-5 years of experience administering Microsoft 365 Teams and SharePoint
• Experience with Azure cloud-based file systems, computer and storage resources
• Basic proficiency in PowerShell scripting for automation and management
• Experience with hybrid Active Directory environments and migration to Azure is a plus

Preferred Qualifications

• Microsoft Certified: Azure Administrator Associate
• Microsoft 365 Certified: Endpoint Administrator Associate
• Microsoft 365 Certified: Messaging Administrator Associate
• Microsoft 365 Certified: Administrator Expert

What You’ll Gain

Own Your Growth: We invest in people who invest in themselves. You'll have opportunities to learn, develop, and expand your capabilities while building a meaningful career.

Own Your Impact: You'll see the connection between your work and our success. We believe great people deserve the opportunity to make a real difference.

Own Your Innovation: The best ideas can come from anywhere. We encourage curiosity, creativity, and challenging the way things have always been done.

Own Your Success: Whether you're building expertise, pursuing leadership opportunities, or expanding your career path, we'll give you room to grow and the support to get there.