Systems Engineer – Community & Help Desk Lead (TS/SCI)

Boeing Intelligence & Analytics; Reston (VA); On-site; USD 155,000 - 189,100; Full time

Job summary

A leading defense contractor is seeking a Systems Engineer in Reston, VA to provide help desk support, train users, and manage community interactions. Candidates should have at least 9 years of experience in systems or IT roles, with an active TS/SCI clearance. This role offers competitive compensation ranging from $155,000 to $189,100 based on experience and qualifications, and emphasizes strong communication skills and community management expertise.

Qualifications

• 9 years of experience in Systems or IT related roles.
• Experience engaging users in online collaboration platforms.
• Ability to build and improve community structures.

Responsibilities

• Provide help desk support.
• Train users on platforms.
• Engage with diverse users.

Skills

Active TS/SCI with Polygraph

Strong oral and written communication skills

Ability to troubleshoot issues

Self-starter and motivated learner

Proficiency with Microsoft Office tools

Education

Bachelor’s degree

Master’s degree

Job description

A leading defense contractor is seeking a Systems Engineer in Reston, VA to provide help desk support, train users, and manage community interactions. Candidates should have at least 9 years of experience in systems or IT roles, with an active TS/SCI clearance. This role offers competitive compensation ranging from $155,000 to $189,100 based on experience and qualifications, and emphasizes strong communication skills and community management expertise.