Systems Engineer – Collaboration Platforms

CriticalRiver Inc.; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

CriticalRiver Inc. is seeking a Workplace Collaboration Specialist in San Francisco, CA, with additional roles in Austin, TX, New York, NY, and Washington, D.C.

This 12+ month contract will administer enterprise collaboration platforms and conference-room technology to improve user experience. The specialist will manage Google Workspace, Slack, Zoom, and related services, design access policies, automate workflows, and integrate with identity and IT tools.

Qualifications

• Hands-on administration of Google Workspace and at least one of Slack or Zoom.
• Experience with user lifecycle, groups, permissions, and enterprise application settings.
• Experience supporting meeting rooms or audiovisual collaboration systems.
• Ability to automate workflows using APIs, scripting, or native tools.
• Strong customer communication and cross-functional collaboration skills.

Responsibilities

• Administer Google Workspace, Slack, Zoom, and related collaboration services.
• Design groups, access policies, retention settings, and application standards.
• Configure and support conference-room audiovisual systems.
• Automate user provisioning, deprovisioning, and license assignment.
• Integrate collaboration platforms with Okta, HRIS, ITSM, and security tools.
• Troubleshoot platform, access, messaging, meeting, and room-system issues.
• Create configuration standards, support procedures, and user documentation.

Skills

Google Workspace administration

Slack/Zoom administration

User lifecycle and permissions

Conference-room/A/V systems

Automation via APIs/scripting

Tools

Okta

Terraform

Git

Job description

Job title: Workplace Collaboration Specialist

Location: San Francisco, CA, Austin, TX, New York City, NY, & Washington, D.C

Duration: 12+ Months

Position Summary

Administer and improve enterprise collaboration platforms, conference-room technology, access standards, integrations, and user experience.

Key Responsibilities

• Administer Google Workspace, Slack, Zoom, and related collaboration services.
• Design groups, access policies, retention settings, and application standards.
• Configure and support conference-room audiovisual systems.
• Automate user provisioning, deprovisioning, and license assignment.
• Integrate collaboration platforms with Okta, HRIS, ITSM, and security tools.
• Troubleshoot platform, access, messaging, meeting, and room-system issues.
• Create configuration standards, support procedures, and user documentation.

Required Qualifications

• Hands‑on administration of Google Workspace and at least one of Slack or Zoom.
• Experience with user lifecycle, groups, permissions, and enterprise application settings.
• Experience supporting meeting rooms or audiovisual collaboration systems.
• Ability to automate workflows using APIs, scripting, or native tools.
• Strong customer communication and cross-functional collaboration skills.

Preferred Qualifications

• Okta or other identity-platform integration.
• Google Workspace security and compliance controls.
• Slack Enterprise Grid or Zoom Rooms.
• Terraform, Git, or configuration-as-code.
• High-growth, multi-office technology-company experience.