Systems Engineer

First Advantage; Occidental (CA); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work set up

Competitive salary package

HMO benefits

SOAR / mentorship programs

Volunteer opportunities

Job summary

First Advantage in the United States is seeking a Systems Engineer to advance IT operations with a strong focus on identity management, hybrid cloud infrastructure, and automation. You will implement JML workflows, Entra ID governance, and integrate Jira Service Management with AI-driven self-service.

Candidates should have 5+ years in systems administration, expertise in PowerShell, Azure Automation, and Microsoft 365, plus relevant certifications such as SC-300 or AZ-104.

Qualifications

• 5+ years in Systems Administration and IT Operations with identity management.
• Experience automating enterprise IT workflows and integrations.
• Strong scripting in PowerShell; familiar with cloud/hybrid environments.

Responsibilities

• Design and maintain end-to-end JML workflows across On-Prem AD, Entra ID, and Exchange Online.
• Administer hybrid Active Directory and Microsoft 365 services including Exchange Hybrid and Intune.
• Develop modular PowerShell scripts and Runbooks using Azure Automation with secure secret management.
• Integrate Jira Service Management with AI/self-service workflows and automated ticket triage.
• Enforce Zero Trust, MFA, and PIM/JIT access, plus regular security/audit reviews.

Skills

Identity management

Automation scripting

PowerShell

Azure Automation

Jira Service Management

Microsoft Graph API

Zero Trust

Entra ID / Azure AD

Education

Bachelor’s degree in IT / Computer Science

Tools

Jira Service Management

Microsoft Graph API

Azure Automation

Entra ID / Azure AD

Job description

Systems EngineerWe are on the front line of recruitment, enabling organizations to hire smarter and onboard faster. At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members.Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands.About First AdvantageFirst Advantage (NASDAQ: FA) is a leading provider of global software and data in the HR technology industry. Enabled by proprietary technology and AI, First Advantage’s platforms, data, and APIs power comprehensive employment background screening, identity solutions, and verification services.Headquartered in Atlanta, GA, we have an internationally distributed workforce of about 10,000 employees spanning 17 countries. With a strong emphasis on innovation, automation, and customer success, First Advantage empowers 80,000 organizations to modernize their hiring and onboarding processes on a global scale.What You'll DoThe ideal Systems Engineer brings deep technical expertise across the Microsoft ecosystem (Entra ID, On-Prem AD, Exchange Hybrid, Intune/Autopilot), advanced scripting proficiency (PowerShell, Azure Automation, Microsoft Graph API), and hands-on experience integrating ITSM platforms like Jira Service Management (JSM).We are seeking an experienced and forward-thinking GITS Systems & Automation Engineer to drive our IT operational transformation. In this role, you will bridge identity governance, cloud/hybrid infrastructure, and service management by designing and implementing zero-touch provisioning pipelines, automated Joiner-Mover-Leaver (JML) workflows, and AI/Virtual Agent self-service integrations.Responsibilities:1. Identity & Access Lifecycle Automation (JML):• Design, build, and maintain end-to-end automated workflows for employee onboarding, role transitions, and offboarding across On-Prem AD, Entra ID, Exchange Online, and SaaS business applications.• Implement dynamic group rules, attribute-based access control (ABAC), and Entra ID governance policies to ensure scalable, policy-driven access.• Ensure strict UPN/primary SMTP synchronization and casing rules to eliminate duplicate cloud objects and sync errors.2. Hybrid Infrastructure & Cloud Administration:• Administer and optimize hybrid Active Directory and Microsoft 365 environments, including Exchange Hybrid cutover/migrations, E5 license provisioning, Teams, and SharePoint.• Configure and maintain Microsoft Intune device compliance policies, configuration profiles, and Windows Autopilot zero-touch deployment pipelines.3. Scripting & Workflow Orchestration:• Author enterprise-grade, modular PowerShell scripts and Azure Automation Runbooks utilizing Managed Identities and Azure Key Vault for secure secret management.• Build REST API integrations using Microsoft Graph API and webhooks to connect ITSM tools with identity platforms.4. Conversational AI & ITSM Integration:• Partner with IT leadership to integrate Virtual Agents / Conversational AI with Jira Service Management (JSM) to enable automated ticket triage, self-service access fulfillment, and Knowledge Base deflection.• Build automated runbook triggers initiated from JSM service requests and approval gates.5. Security, Compliance & Governance:• Enforce Zero Trust principles using Conditional Access, Multi-Factor Authentication (MFA), and Privileged Identity Management (PIM) / Just-In-Time (JIT) access.• Conduct automated audits of mailboxes, privileged roles, distribution lists, and access logs to maintain audit readiness (SOX/ISO).What You Will Need to be Successful:Bachelor’s degree in IT, computer science or a related fieldExperience: 5+ years of hands-on experience in Systems Administration and IT Operations with a strong focus on identity management and automation.What You May Need to be Successful:Microsoft Cloud & Hybrid Stack: Expert knowledge of Entra ID (Azure AD), Hybrid Active Directory, Group Policies (GPO), and Microsoft 365 (E5) Suite. Proficient in Microsoft Intune, Windows Autopilot, Exchange Hybrid / EAC, Conditional Access, and Entra PIM.Automation & Scripting: Advanced PowerShell scripting (modular scripting, error handling, remote execution). Hands-on experience with Azure Automation (Hybrid Workers, Runbooks) and Microsoft Graph API / REST APIs.ITSM & Workflow Tooling: Experience with Jira Service Management (JSM) automation rules, webhooks, and asset management. Exposure to Virtual Agents, AI Chatbots, or conversational self-service workflows.Security & Best Practices: Proven experience managing credentials securely (Azure Key Vault, enterprise password managers). Strong understanding of RBAC, least privilege, and compliance auditing standards.Preferred Certifications: SC-300 (Identity and Access Administrator Associate), MS-102 (Microsoft 365 Enterprise Administrator Expert), AZ-104 (Azure Administrator Associate).Why Join Us at First Advantage?At First Advantage, team members are united around a noble purpose: helping organizations to safeguard their workplaces and manage risk. The company’s culture is shaped by its core values — Authenticity, Curiosity, Integrity, Teamwork, Customer-Inspired — empowering team members to bring their best ideas forward, collaborate across departments, and make a real impact.First Advantage offers a variety of culture programs and benefits designed to enhance employee experience and development.Employee Impact GroupsFA Cares volunteer opportunitiesMentorship Advantage ProgramSOAR, award-winning manager development programAdditional benefits offered include:Competitive Salary PackageHMO BenefitsFree mental health consultationHybrid work set upPlease note that a valid NBI clearance is required for external candidates. External candidates must ensure it is available as soon as possible to avoid delays in the hiring process. This requirement does not apply to internal (IJP) candidates.What Are You Waiting For? Apply Today!You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!We have great people here and are looking for more. Come join us!Follow us:FacebookInstagramLinkedInXYouTubeEqual Employment Opportunities at First AdvantageFirst Advantage is an equal opportunity employer. We are committed to providing a workplace and recruitment process that is free from unlawful discrimination, harassment, and retaliation. Employment decisions at First Advantage are based solely on qualifications, merit, and business needs. We do not discriminate in any aspect of employment on the basis of race, color, national origin, ancestry, citizenship, religion, creed, sex, gender identity, gender expression, sexual orientation, marital or family status, pregnancy, age, physical or mental disability, medical condition, genetic information, veteran or military status, or any other characteristic protected by applicable law.