Systems Engineer

Endeavor

Coopersville (MI)

On-site

USD 82,000 - 92,000

Full time

5 days ago

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Benefits offered by this job

401k with 100% match up to 6%

Medical

Dental

Vision

Life Insurance - 3x salary

Long-term Disability

Short-term Disability

Financial planning services

EAP

Holidays

PTO

Job summary

Endeavor IT seeks a Systems Engineer to deliver project-based IT implementations across Microsoft 365, Azure, and security solutions. You will handle migrations, deployments, and documentation, while mentoring junior engineers in a fast-paced MSP setting.

Ideal candidates bring 5–7 years MSP experience, strong client communication, and hands-on expertise with virtualization, backups, and security practices. On-site support may be required.

Qualifications

Bachelor's degree in information technology, computer science, or related field, or equivalent experience.
5–7 years IT experience in an MSP or similar environment; Windows Server, AD, DNS/DHCP required.
Hands-on experience with Microsoft 365, Azure, and networking fundamentals.
Familiarity with backup solutions (Veeam, Datto, or similar) and security practices (EDR, MFA).
Experience with RMM/PSA tools (ConnectWise, Kaseya, N-able; strong client communication required).

Responsibilities

Implement and configure Microsoft 365 and Azure environments within project scope.
Implement backup, disaster recovery, and cybersecurity solutions as part of projects.
Troubleshoot Windows servers, Active Directory, Group Policy, DNS/DHCP; virtualization platforms.
Perform system upgrades and configuration changes during deployments.
Mentor junior engineers and share knowledge during project delivery.
Lead or participate in client onboarding, migrations, and deployments.
Document configuration steps and environment details for handoff and support.
Track time against project tickets in PSA for financial reporting.
Identify and escalate technical risks and blockers during projects.
Provide on-site support and be available for after-hours cutover windows.

Skills

Problem-solving

Communication

Independent work

Customer service

Time management

Mentoring

Education

Bachelor's degree or equivalent experience

5–7 years IT MSP experience

Tools

Microsoft 365

Azure

Networking

RMM/PSA tools

Backup solutions (Veeam/Datto)

Job description

Company Information:

Endeavor IT is a leading IT services consulting firm that specializes in the delivery of technology throughout the United States. For over thirty years, our focus has been to provide industry-wide technology solutions to address client needs and help organizations understand how to utilize that technology to be successful. We partner with the top industries to bring clients the most competitive pricing and products available. Whether you are looking for network support, personal devices, mobility, security, backup, cloud or fundamental training, our IT professionals are ready to serve.

General Summary:

The Systems Engineer delivers project-based technical implementation and deployment services to clients within Endeavor IT's Professional Services practice. This role executes the technical work required to deliver new infrastructure, system, and cloud solutions in accordance with project scope and approach, and serves as a knowledge-sharing and escalation resource for associate engineers participating in project delivery. The ideal candidate combines strong technical expertise with a structured, customer-focused approach to project delivery in a fast-paced MSP environment.

Essential Job Functions:

Implement and configure Microsoft 365 and Azure environments (user administration, Exchange, Teams, SharePoint, security policies) within project scope.
Implement backup, disaster recovery, and cybersecurity solutions as part of project deployments.
Troubleshoot and resolve issues with Windows servers, Active Directory, Group Policy, and virtualization platforms (VMware, Nutanix, Hyper-V, Scale Computing, and others) during project execution.
Perform system upgrades and configuration changes as part of project deployments.
Collaborate with other engineers to provide mentorship, knowledge sharing, and escalation support during project execution.
Lead or participate in client onboarding, network and systems refreshes, migrations, deployments, replacements, and assessment projects.
Document technical configuration, deployment steps, and client environment details in the PSA for handoff to Service Delivery and ongoing operational support.
Track and record time accurately against project tickets in PSA to support project financial tracking and reporting.
Identify and escalates technical risks, issues, and blockers as they arise during project execution.
Provide on-site support when required and be available for scheduled project cutover windows, which may occur after hours.

Knowledge, Skills, and Abilities:

Strong problem-solving and troubleshooting abilities.
Excellent written and verbal communication skills.
Ability to work independently and collaboratively in a team environment.
Customer service mindset with professional presentation.
Strong organizational and time management skills.
Ability to mentor junior engineers and contribute to knowledge sharing

Education and Experience:

Bachelor's degree in information technology, Computer Science, or related field; or equivalent professional experience.
5–7 years of IT experience in an MSP or similar environment; experience with Windows Server, Active Directory, Group Policy, and DNS/DHCP required.
Hands-on experience with Microsoft 365, Azure, and networking fundamentals (firewalls, switches, VPNs, VLANs, routing).
Familiarity with backup solutions (Veeam, Datto, or similar) and security best practices (EDR, MFA, compliance frameworks).
Experience with RMM/PSA tools (ConnectWise, Kaseya, N-able, or similar); strong client communication and professional presentation skills required.

Benefits we offer!