Systems Development Engineer, Region Services

Amazon; Seattle (WA); On-site; USD 80,000 - 140,000; Full time

Job summary

Join a forward-thinking company as a Systems Development Engineer, where you'll play a vital role in enhancing AWS's cloud services. In this dynamic position, you'll collaborate with technology leaders to refine system requirements, develop automation tools, and ensure high availability for customers. Your expertise in programming and automation will be crucial as you adapt operations to meet rapid growth. If you're ready for a challenging opportunity that emphasizes innovation and customer satisfaction, this role is perfect for you. Embrace a culture of inclusion and continuous learning while making a significant impact in the cloud computing industry.

Qualifications

• 1+ years of experience in automation for systems.
• Proficiency in at least one modern programming language.

Responsibilities

• Support system requirements and develop operability features.
• Monitor system health and automate maintenance tasks.

Skills

Automation

Python

Linux/Unix

Ruby

Golang

Java

C++

C#

Rust

Tools

CloudWatch

Datadog

Grafana

Elastic

Bash

Infrastructure as Code

CDK

CloudFormation

Puppet

Chef

Ansible

Job description

Job ID: 2943487 | Amazon Web Services Australia Pty Ltd

AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Our Region Services team redefines the way AWS designs, builds, and operates AWS regions to enable new AWS Cloud Infrastructure and Services offerings to customers across every industry and of every size, including start-ups, enterprises, and public sector organizations. We are actively seeking experienced Systems Development Engineers with a strong background in automation and operations.

Must hold or be able to attain an Australian Government Security Vetting Agency clearance (see here).

Key job responsibilities

1. Support the refinement of system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation.
2. Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency.
3. Adapt and improve operations management systems and processes to accommodate rapid and increasing growth in systems and traffic.
4. Participate in the design and execution of production acceptance tests and new hardware evaluations.
5. Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed.
6. Participate in “on-call” rotations to resolve incidents occurring out-of-hours.

A day in the life

A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency. The overarching goal is to deliver scalable services and ensure a high-availability experience for our Region Services customers. If you are an experienced professional ready for a challenging and impactful opportunity, we invite you to join our efforts in building a best-in-class development engineering and operations team that aligns with AWS commitment to customer satisfaction and continual innovation.

About the team

Region Services provides the highest caliber Operational Solutions and Cleared Support for services within our Regions. We provide 'hands on keyboard' support to our service teams by deploying changes into these isolated regions, monitoring the results, and reporting any issues that are observed.

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

1. 1+ years of contributing to automation for new and current system experience.
2. Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust.
3. Experience with Linux/Unix.

PREFERRED QUALIFICATIONS

1. Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization.
2. Understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, load balancing, load shedding) and experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
3. Experience scripting operating system tasks in Bash, Python, etc. and with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar).

Acknowledgement of country

In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.