Systems Development Engineer I

OpenKrill; United States; On-site; USD 77,000 - 140,000; Full time

Job summary

Jamf, a leading Apple device management company, is seeking a Systems Development Engineer I to automate and develop the backend infrastructure powering the Jamf Cloud. You will help build production environments, implement security practices, and contribute to CI/CD improvements in a collaborative, agile team.

You may work from a Jamf office occasionally and participate in on-call rotations to ensure service reliability for thousands of customers globally.

Qualifications

• 1+ year CI/CD experience (Jenkins, Bamboo, Github Actions)
• 1+ year config management/deploy tools (Ansible, Chef, Puppet)
• Systems Administration focus on performance analysis
• 1+ year power user of Linux/Windows/macOS
• 1+ year programming (Python, Go)
• 1+ year using source control tools (Git, Subversion)
• 1+ year using issue tracking (JIRA)
• 1+ year enterprise-grade software with SDLC
• 1+ year AWS cloud services
• 1+ year monitoring/logging tools (LogicMonitor, Sumo Logic, ELK)
• 1+ year containerization with Kubernetes
• 1+ year with MySQL/DynamoDB
• Hands-on with AI coding assistants like Copilot

Responsibilities

• Develop, deploy, and maintain production environments with automation and IaC.
• Ensure security practices integrated into system designs and configs.
• Assist in evaluating and implementing new software services.
• Develop custom tools and automation via programming and scripting.
• Support CI/CD by maintaining scalable environments as needed.
• Apply data lifecycle management and auditing for sensitive data.
• Participate in on-call rotation and disaster recovery efforts.
• Be part of an Agile team providing code reviews and planning input.
• Collaborate with Product Owners, Dev, Cloud, and Delivery teams.
• Create and maintain technical documentation.

Skills

OS power user

Python or Go

SDLC knowledge

AI coding helpers

Education

Bachelor's degree

Tools

Jenkins

Bamboo

Github Actions

Ansible

Chef

Puppet

Git

Subversion

JIRA

AWS

Kubernetes

Docker

Job description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you'll do at Jamf:

In this role the Systems Development Engineer I at Jamf is responsible for automation and development of our backend infrastructure that powers the Jamf Cloud that our customers rely on to manage Apple devices in their organizations. This includes providing the internal infrastructure that our Software Development Engineers use to build and deploy Jamf products in the Cloud.

You may be required to work periodically at a Jamf office or collaborative work location with other Jamf employees in your area for certain events or moments that matter.

What you can expect to do in this role:

• Develop, deploy, and maintain production environments by identifying and applying automation, tools, and techniques such as Infrastructure as Code, Configuration as Code, Serverless, and Containerization.
• Ensure security best practices are identified and integrated into system designs and configuration.
• Assist in evaluating, planning, configuration, and implementation of new software services.
• Develop custom tools and automation through programming and scripting.
• Support Software Development by maintaining and scaling our Continuous Integration and Continuous Delivery environment as needed.
• Apply Data Lifecycle Management to sensitive data through backups, permissions management, and auditing.
• Participate in an on-call rotation, triaging and escalating alerts, and assisting in disaster recovery as necessary for services the team is responsible for.
• Member of an Agile Team providing code reviews, velocity estimation, planning input, and participating in other Agile Methodology workflows.
• Work and communicate effectively with Product Owners, Development teams, and Cloud and Delivery teams.
• Create and maintain technical documentation.
• Performs other duties as required and completes all job functions as per departmental policies and procedures.
• #LIRemote

What we are looking for:

• Minimum of 1 year experience in one or more of (Required):
• Continuous Integration Tools and Techniques (e.g. Jenkins, Bamboo, Github Actions)
• Configuration management and deployment tools (e.g. Ansible, Chef, Puppet).
• Systems Administration or similar role focused on performance analysis, capacity planning, and forecasting.
• Minimum of 1 year experience as a power user of various operating systems (e.g. Linux, Windows, Mac) (Required).
• Minimum of 1 year experience in a current programming language (e.g. Python, Golang) (Preferred)
• Minimum of 1 year experience using Source Control Management tools (e.g. Git, Subversion) (Preferred).
• Minimum of 1 year experience using issue tracking software (e.g. JIRA) (Preferred).
• Minimum of 1 year experience developing enterprise grade software with understanding of the Software Development Life Cycle (Preferred).
• Minimum of 1 year experience building and maintaining cloud native services with Amazon Web Services (Preferred)
• Minimum of 1 year experience working with monitoring and logging tools (e.g. LogicMonitor, Sumologic, ELK) (Preferred)
• Minimum of 1 year experience with containerization concepts and Kubernetes (Preferred)
• Minimum of 1 year experience working with structured databases (e.g. MySQL, DynamoDB) (Preferred)
• Hands-on experience with AI-driven coding assistants like GitHub Copilot, Cursor, others to enhance development productivity.
• 4 year / Bachelor's Degree (Preferred)
• A combination of relevant experience and education may be considered.
• Certificates commonly held by those in the role include one or more of: LPIC-1, LPIC-2, LPIC-3, RHCE (RedHat Certified Engineer), AWS Solutions Architect Associate, AWS Certified Developer Associate, AWS Certified SysOps Associate. (Preferred)

SECURITY AND PRIVACY REQUIREMENTS

• Participation in ongoing security training is mandatory
• Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches
• Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf

OTHER REQUIREMENTS

• This position will perform work that the U.S. government has specified can only be performed by a U.S. citizen located physically in the U.S., and therefore any employment offer will be contingent upon verification of both of these requirements. Applicants who are not U.S. citizens or who are located outside of the U.S. are strongly encouraged to apply for other positions at Jamf, which is an equal-opportunity employer.

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News
• Named a 2024 Best Technology Company to Work For by U.S. News
• Named one of Forbes Most Trusted Companies in 2024
• Named a 2024 Best Companies to Work For by U.S. News
• Our developers work in agile delivery teams to produce new features, improve software components, and are the subject matter experts for our Jamf product offerings.
• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
• We constantly push the boundaries of technology, our developers support new innovations and OS releases the moment they are made available by Apple.
• Several Jamf engineers are named in patents and with team names like CatDog, ThunderSnow and Dalek you can expect to have some fun while building cutting-edge software.
• You will have the opportunity to work with a small and empowered team where the culture is based on trust, ownership, and respect.
• We offer a clear career path that enables you to grow under supportive leadership and management
• Visit our Jamf Engineering blog to learn more about the innovative projects our team is working on and what we learn from each challenge we solve. A blog written by engineers, for engineers at medium.com/jamf-engineering
• 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
• Over 100,000 Jamf Nation users, the largest online IT community in the world.

Pay Transparency

At Jamf, base pay is one part of our total compensation package and is set within a defined range. These ranges can vary based on hiring location. Where an individual's pay falls within that range depends on several factors, including role scope, location, budget, skills, experience, and qualifications. This approach helps ensure fair, competitive pay and provides room to grow as you develop in your role.The national pay transparency range below represents all U.S. locations and accounts for geographic differences in pay, resulting in a broader range.

National Pay Transparency Range$77,400-$140,340 USD

What it means to be a Jamf?

We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and