Systems Development Engineer - CX Infrastructure

Socket.dev; Austin (TX); On-site; USD 129,000 - 175,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon Robotics in Austin, TX is seeking a Systems Development Engineer to build self-service infrastructure tools and automation that empower operations teams across the global fulfillment network.

You will work with Senior SDEs and Principal Engineers to deliver features across platform services, knowledge management, and AI-powered customer experiences, contributing to technical direction and scalable solutions.

Qualifications

• Experience automating, deploying, and supporting large-scale infrastructure.
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust.
• Experience with Linux/Unix.
• Experience with CI/CD pipelines build processes.
• 2+ years of non-internship professional software development experience.
• Bachelor's degree or equivalent in Computer Science.

Responsibilities

• Build self-service tools and platform features that enable infrastructure discovery, deployment, and management for operations teams across Amazon's global fulfillment network.
• Develop APIs, data pipelines, and integrations with AWS services and internal systems to create end-to-end automation that serves both technical and non-technical customer personas.
• Write well-tested, production-ready code from requirements gathering through implementation, testing, deployment, and operational assistance
• Work with product managers, UX designers, and cross-functional engineering teams to deliver cohesive customer experiences and contribute to technical direction.
• Enable the reliability and performance of production services, participate in on-call rotations, and contribute to operational runbooks and monitoring improvements.

Skills

Python

Golang

Java

C++

C#

Rust

Linux/Unix

Education

Bachelor's degree in Computer Science

Tools

CI/CD pipelines

Job description

Amazon Robotics in Austin, TX is seeking a Systems Development Engineer to build self-service infrastructure tools and automation that empower operations teams across the global fulfillment network.

You will work with Senior SDEs and Principal Engineers to deliver features across platform services, knowledge management, and AI-powered customer experiences, contributing to technical direction and scalable solutions.