Systems & Desktop Administrator — Growth, Certs, Impact

E2 Optics, LLC; Denver (CO); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Competitive pay

Professional development opportunities

BICSI training facilities

Supportive and inclusive work culture

Health, dental, and vision insurance

Paid time off and holidays

Job summary

E2 Optics, LLC seeks a System and Desktop Administrator to join our IT team in Denver. You will manage helpdesk operations, enhance end-user experiences, and implement best-practice procedures across PC deployment, hardware, software, and network systems.

Role requires ability to communicate with users at varying technical levels, handle confidential information, and occasionally travel. We prioritize growth, certifications, and a collaborative culture in a fast-paced tech integrator environment.

Qualifications

• High school diploma or GED required.
• Associates degree preferred.
• At least 1 year of progressive experience in a technology field.
• Experience in hardware, software, network troubleshooting, basic OS functionality or equivalent training required.
• Demonstrated ability to focus on objectives while instructing others.

Responsibilities

• Enhance and maintain end user experience via Helpdesk support.
• Establish guidelines and procedures following Best Practices.
• Manage PC setup and deployment for new employees.
• Diagnose and resolve PC, software, network, and hardware issues.
• Provide after-hours support for remote users.
• Troubleshoot and replace defective components as needed.
• Train people in computer system use.
• Willingness to travel as required by E2 Optics.

Skills

Communication skills

Customer service

Research ability

Troubleshooting

Education

High school diploma or GED

Associate degree preferred

Job description

E2 Optics, LLC seeks a System and Desktop Administrator to join our IT team in Denver. You will manage helpdesk operations, enhance end-user experiences, and implement best-practice procedures across PC deployment, hardware, software, and network systems.

Role requires ability to communicate with users at varying technical levels, handle confidential information, and occasionally travel. We prioritize growth, certifications, and a collaborative culture in a fast-paced tech integrator environment.