Systems Coordinator

Deutsche Post; New Whiteland (IN); On-site; USD 63,370,000 - 71,635,000; Full time

Benefits offered by this job

Affordable medical, dental, and vision

PTO incl. holidays and vacation

401(k) with company match

Tuition reimbursement

Training and career advancement

Job summary

DHL Supply Chain in the United States is seeking a Systems Coordinator to support installation, maintenance, and end-user assistance for our warehouse systems. This role focuses on troubleshooting, diagnosing, and repairing software/hardware issues within a distribution facility.

The ideal candidate has 1-2 years of WMS experience, report writing skills, and familiarity with SAP/JDA/NTV. The position offers a 10AM–6PM shift and competitive pay, with comprehensive benefits described in the ad.

Qualifications

• 1-2 years of WMS experience.
• Proficient in report writing - 1 to 2 years experience.
• SQL experience required.
• Experience with JDA, NTV, BLUE YONDER and SAP is a PLUS.
• Experience in a Supply Chain, Logistics or Distribution environment preferred.
• Hands-on training with technical software/hardware support in warehouse/distribution.

Responsibilities

• Ensure operational system integrity and setup.
• Facilitate Warehouse Management System at site with proficiency.
• Assist layout/design to optimize WMS utilization.
• Develop, implement and monitor site performance.
• Analyze discrepancies and generate reports as needed.
• Interface with customer host to resolve issues.
• Develop training materials and user guides for the system.

Skills

Supply Chain

IT

Operating Systems

WMS

Inventory Control

Diagnostics

Hardware / Software

Education

High School Diploma or Equival.

Tools

Blue Yonder

Red Prairie

JDA

SAP

NTV

Crystal Reports

SQL

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.

Position: Systems Coordinator
Shift: 10AM - 6PM
Pay: $22.45

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:
Supply Chain, IT, Operating Systems, Warehouse Management Systems (WMS), Inventory Control, Diagnostics, Computer hardware / software.

A minimum of (1) one year's experience in the following:

-Experience using a commercial WMS (warehouse management system) such as Blue Yonder, Red Prairie, JDA, SAP is highly preferred.

-Intermediate or higher experience in Microsoft Office (Excel, Word, Teams, Outlook).

-1-2 years Report Writing experience.
SQL experience would be required.

-Experience with JDA, NTV, BLUE YONDER, and SAP is also a PLUS but not required.

-Experience within a Supply Chain, Logistics, Distribution environment is highly preferred.

-Hands-on training and experience with technical software/hardware support within a company (preferably warehouse, supply chain, distribution, logistics).

-First-line point of contact to troubleshoot, diagnose and repair software and hardware related issues with end-users in the facility.

-This is NOT a traditional helpdesk or ticket/incident support position.

Be part of the world's largest logistics company! DHL Supply Chain hasbeen certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30thday
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose:

Assists in the installation, maintenance, and general support of systems. Assists users with questions or problems. May help perform system backups and recovery and install new software.

Key Accountabilities:

• Responsible for operational system integrity, including setup and control.
• Facilitate site(s) Warehouse Management System with proficiency.
• Assist management with facility layout and design to efficiently utilize the WMS.
• Project development and implementation.
• Monitor WMS for inventory management control.
• Interface with operation staffs to maximize system efficiencies.
• Develop, implement, and monitor sites performance systemically.
• Analyze system discrepancies; generation of reports as necessary.
• May write crystal programs as required to facilitate the success of the total network.
• Interface with customer host representative to identify and resolve issues systemically.
• Diagnose complex end user device issues, recommend and document process for resolutions.
• Develop and maintain training materials and guides to using the system.

Required Education and Experience:

• High School Diploma or Equivalent
• 1-2 years of WMS experience
• Proficient in report writing - 1 to 2 years experience

Our Organization is an equal opportunity employer.