Regional Ops System Manager

DHL Air (UK) Ltd; New Whiteland (IN); On-site; USD 85,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription

Discounted Stock Purchase

General Bonus Plan

Generous PTO

Job summary

DHL Supply Chain is seeking a Regional Operations Systems Manager (US-O) to oversee WMS across multiple sites, accounts, and networks. The position requires travel up to 50% and on-site presence, with a focus on system configuration, integration, and continuous improvement.

Ideal candidates will have 5+ years in supply chain technology, leadership in system implementations, and a bachelor's in IT or related field.

Qualifications

• Bachelor's degree in IT or similar field is preferred.
• 5+ years of experience in supply chain, distribution, or related field.
• Experience leading systems implementations and managing projects.

Responsibilities

• System Configuration in Manhattan, Blue Yonder, SAP etc., including setting up parameters, workflows, and inventory rules.
• Technical Support for site team and customer, develop/test scenarios, UAT, and project plans.
• System Integration with other systems and TMS for seamless data flow between systems.
• System Maintenance, upgrades, change management, and enhancements.
• User Training and creation of training materials, delivering WMS training, ongoing support.
• Implement SOPs and provide expert technical support for multiple operations.
• Data Analysis to identify trends, optimize inventory, and provide BI reports to leadership.
• Collaborate with customers to capture requirements and drive efficiency.
• Collaborate with Operations and IT to implement enhancements.
• Build and develop on-site Superusers and ensure coverage across sites.
• Travel on-site support 35-50% of the year.

Education

Bachelor's degree in IT or similar field

Job description

• A preferred candidate has been identified. All qualified candidates will be considered for this role and future opportunities.
• This is an On-site position and must be local to the area. There will be travel up to 50% of the year.
• Manhattan WMi is required.

Description

• A preferred candidate has been identified. All qualified candidates will be considered for this role and future opportunities.
• This is an On-site position and must be local to the area. There will be travel up to 50% of the year.
• Manhattan WMi is required.

Regional Operations Systems Manager (US-O)

• The RegionalOperations Systems Manager role has a national salary range of $85,000- $150,000.

DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, General Bonus Plan and a generous PTO policy.

• Medical
• Dental
• Vision
• Prescription
• Discounted Stock Purchase
• General Bonus Plan
• generous PTO policy

Are you passionate about managing warehouse management systems? Do you thrive in a customer-centric environment and enjoy the challenge of delivering exceptional solutions? DHL Supply Chain has a great opportunity for a visionary Regional Operations Systems Manager to revolutionize our operational warehouse management systems, processes, and controls across multiple sites, accounts, and networks.

Responsibilities

• System Configuration in (Manhattan, Blue Yonder, SAP etc.), this includes setting up parameters, defining workflows, and creating rules for inventory management.
• Technical Support for the DHL site team and customer, as well as develop and execute test scenarios, user acceptance testing (UAT) and project plans. Clarify testing roles, lead test initiatives while providing support.
• System Integration with other systems and transportation management systems (TMS), automations, Dematic, applications, robotics, order management systems, execution software etc. to ensure seamless data flow between systems.
• System Maintenance to ensure that the system is properly maintained and updated. This includes identifying and resolving system issues, coordinating upgrades, and ensuring that the system is functioning as expected. Propose enhancements and ensure adherence to Service Level Agreements. Validation of the system and subsequent documents are updated, and the system modifications follow the change management process.
• User Training on how to properly use the system. This includes creating training materials, delivering warehouse management system (WMS) training classes to groups or individuals, and providing ongoing support to users.
• Implement standard operating procedures and provide expert technical support for multiple operations, ensuring smooth system operations and rapid issue resolution.
• Data Analysis from the system to identify trends, optimize inventory levels, and improve overall warehouse efficiency. Create customized solutions, such as ad-hoc reporting solutions and BI Publisher reports, to provide actionable insights to operations and VP leadership to drive informed decision‑making.
• Collaborate with customers to capture and deliver operational requirements, setting new standards for efficiency and innovation.
• Collaborate with cross functional teams in Operations and IT to identify and implement enhancements.
• Build and develop a team of on‑site Superusers, empowering them to drive operational excellence through seamless system utilization and maintain efficient coverage on the systems team between multiple sites.
• Travel for on‑site support as needed 35-50% of the year.

Requirements

• Bachelor's degree in IT or similar field, preferred.
• 5+ years of experience in supply chain, distribution, or related field.
• Experience leading systems implementations and managing projects.

Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our organization is an equal opportunity employer.

Join us in this exciting role and be part of a team that is transforming operational systems and driving excellence in supply chain management.