Systems Assistant, WMS Troubleshooter

DSV Air & Sea Inc.; Riverside (CA); On-site; USD 33,000 - 39,000; Full time

Job summary

DSV Air & Sea Inc. in Riverside, CA is seeking a Systems Assistant, WMS Troubleshooter to resolve WMS and equipment issues and support warehouse operations.

The role requires high school diploma or GED, 1 year in logistics with WMS, and willingness to obtain MHE certification within 30 days; strong attention to detail and teamwork are essential. You will create and submit daily reports, assist with ad hoc fixes, and collaborate with Super User and team to drive performance, safety, and quality

Qualifications

• High school diploma or GED required.
• 1 year in logistics/distribution environment.
• 1 year experience with Warehouse Management Systems (WMS).
• Be able to become MHE certified within 30 days of hire.
• Proficiency in MS Office and business writing.

Responsibilities

• Provide ad hoc support to resolve equipment or system errors.
• Deliver improvement proposals for warehouse activity and WMS.
• Review WMS and processes to verify transactions.
• Create and submit daily reports on system/operational issues.

Skills

English (reading, writing, verbal)

MS Office

WMS knowledge

Attention to detail

Communication

Education

High school diploma or GED

Tools

WMS systems

Warehouse equipment (MHE)

Job description

If you are a current DSV employee and interested in a position in another country,please contact your Human Resource representative to discuss the process and requirements of applying.

Job area: Systems/Business Data/Processes

DSV - Global Transport and Logistics

At DSV, our purpose is to keep customers' supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.

Close to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.

As a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.

Visitdsv.comand follow us onLinkedInandFacebook.

Location: USA - Riverside, Sycamore Canyon Blvd

Division:Solutions Job Posting Title: Systems Assistant, WMS Troubleshooter Time Type: Full Time

POSITION SUMMARY

The WMS Troubleshooter is responsible for resolving WMS and Equipment failures whether human or otherwise. The WMS Troubleshooter will take a proactive approach to define and correct errors. Be available to answer questions and respond back to the team member as well as to the Super User as needed. As part of the DSV team, Associates are expected to meet company objectives in the areas of performance, safety, and quality. Associates are expected to comply with all corporate and site-specific policies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Operations Activity:

• Ad hoc support to team to resolve equipment and or system errors
• Deliver improvement proposals on warehouse activity and WMS system
• Review WMS and operational processes to verify transactions are accurately executed
• Create and submit reports daily on system/operational issues; both opened and closed

OTHER DUTIES

• Assist warehouse staff in operational areas as needed.
• Work overtime as dictated by business whether mandatory or voluntary.

SUPERVISORY RESPONSIBILITIES

• None

MINIMUM REQUIRED QUALIFICATIONS

Education and/or Experience

• Must have a high school diploma or general education degree (GED).
• 1 years' experience working in a logistics/distribution/relevant environment.
• 1 years' experience working with Warehouse Management Systems (WMS).

Certificates, Licenses, Registrations or Professional Designations

• Be able to become MHE certified within 30 days of hire.

Other

• Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate.

SKILLS, KNOWLEDGE AND ABILITIES

Computer Skills

• Intermediate computer skills
• Proficient with MS Office Applications
• WMS functions

Language Skills

• English (reading, writing, verbal)
• Business writing proficiency

Mathematical Skills

• Intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products.

Other

• Strong attention to detail accuracy and accomplish job task in a timely manner.
• Ability to perform duties with minimal supervision or guidance
• Ability to multi-task
• Ability to take initiative and research best practices/efficiencies
• Effective communication skills
• Be innovative and proactive with operational and systems solutions
• Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment.

PREFERRED QUALIFICATIONS

• 1 year experience with Red Prairie/Cargo Write WMS
• 2-3 years warehouse/logistics support experience

PHYSICAL DEMANDS

Occasionally

• Bending

Frequently

• Walking and Standing

Constantly

• Sitting
• Ability to Lift/Carry and Push/Pull
• 11-20 pounds
• Reach above shoulder, squat, or kneel.

WORK ENVIRONMENT

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Salary

For this position, the expected base pay range is $24.00 - $28.37 hourly. Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.

Information regarding DSV's benefits offerings, including eligibility, coverage options, and plan details, is available through theDSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at [e-mail]. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

Nearest Major Market

Riverside

Nearest Secondary Market

Los Angeles