Systems & Applications Administrator — Hybrid Role with Automation

CFS; Holyoke (MA); Hybrid; USD 75,000 - 90,000; Full time

Job summary

CFS is seeking a Systems & Applications Administrator (Contract-to-Hire) in Holyoke, MA to support and enhance critical business applications used across a global workforce. The role focuses on application administration, workflow automation, user support, and partnering with stakeholders to improve efficiency.

The ideal candidate will manage HubSpot, Microsoft 365, and SharePoint ecosystems, while coordinating with vendors and documenting improvements. Hybrid work with on-site days is expected.

Qualifications

• Experience supporting enterprise business applications or SaaS platforms.
• Strong troubleshooting and analytical skills.
• Experience working directly with business stakeholders.
• Ability to work independently and manage multiple priorities.
• Excellent written and verbal communication skills.
• Workflow automation and AI exposure.

Responsibilities

• Administer and support business-critical applications and SaaS platforms.
• Configure user access, permissions, workflows, and automation tools.
• Support HubSpot administration, reporting, dashboards, and integrations.
• Gather requirements from end users and translate them into technology solutions.
• Support Microsoft 365, SharePoint, and collaboration technologies.
• Troubleshoot application issues and coordinate with software vendors.
• Develop documentation, training materials, and process improvements.
• Participate in system upgrades, enhancements, and modernization initiatives.

Skills

Enterprise apps experience

Troubleshooting

Stakeholder communication

Independent / multi-tasking

Written & verbal communication

Workflow automation / AI exposure

Tools

HubSpot

Power Automate

SharePoint

Job description

CFS is seeking a Systems & Applications Administrator (Contract-to-Hire) in Holyoke, MA to support and enhance critical business applications used across a global workforce. The role focuses on application administration, workflow automation, user support, and partnering with stakeholders to improve efficiency.

The ideal candidate will manage HubSpot, Microsoft 365, and SharePoint ecosystems, while coordinating with vendors and documenting improvements. Hybrid work with on-site days is expected.