Systems and Application Administrator

CFS; Holyoke (MA); Hybrid; USD 75,000 - 90,000; Full time

Job summary

CFS is seeking a Systems & Applications Administrator (Contract-to-Hire) in Holyoke, MA to support and enhance critical business applications used across a global workforce. The role focuses on application administration, workflow automation, user support, and partnering with stakeholders to improve efficiency.

The ideal candidate will manage HubSpot, Microsoft 365, and SharePoint ecosystems, while coordinating with vendors and documenting improvements. Hybrid work with on-site days is expected.

Qualifications

• Experience supporting enterprise business applications or SaaS platforms.
• Strong troubleshooting and analytical skills.
• Experience working directly with business stakeholders.
• Ability to work independently and manage multiple priorities.
• Excellent written and verbal communication skills.
• Workflow automation and AI exposure.

Responsibilities

• Administer and support business-critical applications and SaaS platforms.
• Configure user access, permissions, workflows, and automation tools.
• Support HubSpot administration, reporting, dashboards, and integrations.
• Gather requirements from end users and translate them into technology solutions.
• Support Microsoft 365, SharePoint, and collaboration technologies.
• Troubleshoot application issues and coordinate with software vendors.
• Develop documentation, training materials, and process improvements.
• Participate in system upgrades, enhancements, and modernization initiatives.

Skills

Enterprise apps experience

Troubleshooting

Stakeholder communication

Independent / multi-tasking

Written & verbal communication

Workflow automation / AI exposure

Tools

HubSpot

Power Automate

SharePoint

Job description

Job Title: Systems & Applications Administrator (Contract-to-Hire)

Location: Holyoke, MA

Salary: $75,000 - $90,000

A leading professional organization is seeking a Systems & Applications Administrator to support and enhance critical business applications used across a global workforce.

This role is ideal for a technically strong professional who enjoys application administration, workflow automation, user support, and partnering with business stakeholders to improve operational efficiency.

Responsibilities

• Administer and support business-critical applications and SaaS platforms.


• Configure user access, permissions, workflows, and automation tools.


• Support HubSpot administration, reporting, dashboards, and integrations.


• Gather requirements from end users and translate them into technology solutions.


• Support Microsoft 365, SharePoint, and collaboration technologies.


• Troubleshoot application issues and coordinate with software vendors.


• Develop documentation, training materials, and process improvements.


• Participate in system upgrades, enhancements, and modernization initiatives.

Qualifications

• Experience supporting enterprise business applications or SaaS platforms.


• Microsoft 365 administration experience.


• Strong troubleshooting and analytical skills.


• Experience working directly with business stakeholders.


• Ability to work independently and manage multiple priorities.


• Excellent written and verbal communication skills.

Preferred Qualifications

• HubSpot administration experience.


• Power Automate experience.


• Workflow automation and AI solution exposure.


• SharePoint administration experience.


• Experience supporting international or regulated organizations.


• Strong reporting, dashboard, and business process improvement experience.

Schedule & Location – Amherst, MA

• Hybrid work arrangement.


• 1-2 days onsite per week.


• Standard business hours with occasional after-hours support as needed.


• Contract-to-hire opportunity

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