Systems and Operations Analyst

Book+Street; Columbus (OH); On-site; USD 55,000 - 65,000; Full time

Job summary

Book+Street is seeking a Systems and Operations Analyst to join our growing team in Columbus. You will work closely with leadership to onboard clients and staff, implement and manage systems, and drive internal projects, budgeting, and forecasting within the business operations team.

The role emphasizes hands-on system integration, data reporting, and collaboration across departments to support rapid growth and client success.

Qualifications

• Bachelor’s degree in finance, business administration or related discipline.
• Strong Microsoft Excel experience.
• 1+ year of experience in financial analysis and modeling.
• 3+ months in a startup environment preferred.
• Proactive with eagerness to learn and solve problems.
• Excellent written and verbal communication skills.
• Experience with project management systems is a plus.
• Familiarity with billing systems like BigTime is a plus.

Responsibilities

• Onboard new clients and team members; support onboarding activities.
• Develop and maintain daily/weekly/monthly business reporting.
• Assist with budgeting, forecasting, and market research.
• Update billing and CRM systems; manage client and opportunity data.
• Support onsite networking and marketing events for business growth.
• Collaborate with CEO/COO on strategic projects and presentations.

Skills

Excel

Communication skills

Organization & time management

Attention to detail

Proactive mindset

Creative problem solving

Enthusiasm to learn

Budgeting & forecasting

Education

Bachelor’s degree in finance or business administration

Tools

Git/GitHub

Python/JavaScript/TypeScript

SQL

APIs

BASH/ZSH terminal

NextJS

Prisma

Cloud basics (GCP)

CI/CD fundamentals

Billing systems (BigTime)

Monday.com

Job description

Book+Street® is a professional services firm focused on helping startup companies start off right, right from the start! We provide CFO + Controllership services, HR + People Solutions to a rapidly expanding client base, along with a suite of complementary services to help our client companies scale. We’re working with some of the hottest young companies in the region and we are looking for a Systems and Operations Analyst to join our team.

SUMMARY

The selected individual will work closely with our leadership team to onboard new clients, onboard new team members, implement and manage systems and processes, and will be a critical driver on internal projects, budgeting, and forecasting, working as an integral part of the business operations team.

You will be aligned with our CORE STRATEGIC VALUES:

• WIT – You’ll do whatever it takes to ensure our clients’ needs are met!
• Wisdom – You are always learning, through research and continuing education!
• The 3Cs – You will communicate, collaborate and cooperate to ensure team and client success!
• GSDADL – You will thrive on productivity, and get $hit done, all day long!

RESPONSIBILITIES

This role is a key component of team member and client success and has overarching organizational responsibility to deliver support to ensure organizational systems and processes run smoothly.

Organizational Support:

• Does whatever is necessary to ensure organization and client success! No ask is too big or too small.
• Manages and supports system integration of technology solutions as Book+Street continues to scale.
• Assists CEO and COO with projects involving business strategy + planning, including market research and coordinates with marketing on the preparation of presentation materials like one-pagers and pitch decks.
• Develops and maintains daily/weekly/monthly business reporting needs for Book+Street internal operations.
• Prepares reports for management summarizing results of research, analyses and evaluation of any discrepancies.
• Participates in preparation of budgets, long-range planning and weekly forecasting process.
• Gathers, analyzes, prepares and summarizes recommendations for financial plans, acquisition activity, trended future requirements and operating forecasts.
• Updates the billing system, including new client setup, employee billing code setup.
• Prepares monthly invoicing and systems reconciliation.
• Updates the CRM, including adding new contacts and business opportunities and resource allocation and resource allocation as opportunities move through the pipeline.
• Actively participates in onsite networking and marketing events, promoting Book+Street service offerings.

New Client Onboarding:

• Supports client onboarding, preparing onboarding email, Slack channel setup, and set up of time codes in billing system.
• As necessary, attends meetings and on-site hours with our startup clients in support of onboarding activities.

New Employee Onboarding:

• Assists with systems setup during the new employee onboarding.
• Provides troubleshooting support and serves as SME (Subject Matter Expert) for technologies used in our suite of products. Works with external technology vendors where necessary.

The ideal candidate is a highly motivated self-starter, early in their career, and eager to learn. This is a great opportunity to get in on the ground floor, put in the hard work, and earn additional responsibilities.

Come join a fast-paced and creative start-up where you will challenge yourself daily, engage with exciting projects, and see the rewards of your hard work.

We’re looking for someone who can start right away!

QUALIFICATIONS

• Bachelor’s degree in finance, Business Administration or related discipline.
• Strong Microsoft Excel experience is a MUST for success in this role.
• 1+ year of experience in financial analysis and modeling required.
• 3+ months of experience working within a start-up business environment preferred
• Extremely proactive with enthusiasm to learn, grow and problem solve
• Positive, kind, can-do attitude
• Creative thinking and strategic problem solving
• Strong organizational and time-management skills
• Extreme detail orientation
• Excellent written and verbal communication skills
• Proficiency in Microsoft and Google suite products
• Experience with project management systems and/or Monday a big plus!
• Experience with billing systems and/or BigTime a plus!
• Experience with:
• Git/GitHub: Understand and have used git/GitHub for version control of software
• Scripting Languages: Know how to write code in a scripting language like Python, JavaScript, or TypeScript
• Database Design and Implementation: Understand basic relational database concepts and have experience querying using SQL
• APIs: Experience with using APIs for data extraction and making software that integrates with other applications
• Using the Terminal: Be comfortable navigating a BASH/ZSH terminal
• Full stack web development experience. Specifically, NextJS and Prisma
• Claude Code and agentic workflows for coding and automation
• Cloud Computing:Know the basics of administering a website using cloud infrastructure (GCP is preferred)
• And understanding of the basics of how a CI/CD pipeline works
• Secure-by-design coding practices

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

COMPENSATION

$55,000-$65,000 per year

Book+Street is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act) with respect to employment opportunities.