Systems Analyst/Programmer III - (ERP) Enterprise Resource Planning – HCM (Human Capital Management)

Massachusetts Water Resources Authority; Chelsea (MA); Hybrid; USD 91,000 - 134,000; Full time

Job summary

Massachusetts Water Resources Authority (MWRA) is seeking a Systems Analyst/Programmer III-ERP HCM to design, implement, and maintain Infor CloudSuite HCM and related ERP modules. You will collaborate with HR, Payroll and MIS teams to deliver robust solutions and drive process improvements.

The role acts as the MIS team lead on projects, ensuring configurations, workflows and reports meet end-user needs while maintaining data integrity and system performance. Telework up to 50% is possible.

Qualifications

• Bachelor's degree in computer science or related field.
• 5+ years of experience supporting ERP applications or equivalent.
• ITIL Foundation Certification or ability to obtain within one year.
• Position may be eligible for telework up to 50% of the work week.

Responsibilities

• Analyze, design, develop, test, implement and maintain software within the Infor CloudSuite ERP HCM environment.
• Serve as HCM application administrator and MIS project lead.
• Collaborate with MIS, HR and Payroll teams to ensure functionality and standards.
• Develop configurations, workflows and reports to meet end user needs.
• Support Payroll, GHR and WFM configurations and data integrity.
• Develop and maintain application integrations and technical documentation.

Skills

Infor CloudSuite HCM

Payroll

SQL

SDLC

Infor ION

Workflow configuration

Education

Bachelor's degree in computer science or related field

Tools

Infor CloudSuite

Infor ION

Job description

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference in a safe, inclusive, and supportive environment.

Posting Period: 9/18/2026 to 10/16/2026

Location: Chelsea, MA

Salary: $91,420.07 - $134,454.04 Annually $1,758.08 - $2,585.65 Weekly

Work Schedule: Monday - Friday 8:00am - 4:00pm

Summary

This position is responsible for analyzing, designing, developing, testing, implementing and maintaining software within the Infor CloudSuite Enterprise Resource Planning (ERP) application environment. This position also has a focus on Human Capital Management (HCM) solutions within the CloudSuite family of applications including Global Human Resources (GHR), Workforce Management (WFM) and Payroll. The Systems Analyst/Programmer III-ERP HCM works with Human Resources and Payroll personnel to ensure required functionality is delivered and supported. This role also serves as a MIS team leader for assigned projects within the HCM domain.

Key Responsibilities

• Performs analysis, codes, configures, implements, maintains and supports new and existing software within the Infor CloudSuite HCM family of applications.
• Serves as the HCM application administrator.
• Collaborates with MIS, HR and Payroll teams ensuring the applications function and perform in an acceptable manner.
• Ensures processes and functionality of the HCM applications comply with the organization's requirements, processes and standards.
• Analyzes business requirements and transforms them into technical solutions.
• Develops, tests and implements configurations, workflows and reports that enhance the application to meet end user needs.
• Configures user roles and permissions within the applications.
• Provides functional and technical support and troubleshoots issues as they arise.
• Maintains, enhances and supports Payroll executions and configurations, analyzes problems and corrects data when discrepancies exist.
• Maintains, enhances and supports GHR and WFM configurations, analyzes problems and corrects data when discrepancies exist.
• Develops, implements and supports application integrations.
• Supports the submission and distribution of tax, wage and compliance forms.
• Develops and maintains technical documentation for applications.
• Assists with the development and execution of IT Continuity and Disaster Recovery Plans.
• Performs related duties as required.

Required Qualifications

• A Bachelor's degree in computer science or related field; and
• At least five (5) years of experience supporting ERP applications; or
• Any equivalent combination of education or experience.
• A valid Massachusetts driver's license or driver's license from another state.
• Information Technology Infrastructure Library (ITIL) Foundation Certification is required or the ability to obtain within one year.
• Position may be eligible for telework up to 50% of the work week.

Knowledge And Abilities

• Experience with Infor CloudSuite HCM or Lawson S3 and Landmark with an emphasis on Payroll, Benefits, Position Budgeting and Absence and Time Management.
• Experience with Infor Landmark Pattern Language (LPL).
• Experience with developing Infor Process Automation (IPA) workflows.
• Knowledge of Infor CloudSuite Configuration Console.
• Experience with SQL and programmatic usage of enterprise databases.
• Experience with Infor ION and related middleware.
• Exposure to Infor Data Lake and related tools.
• Knowledge of Infor Birst reporting.
• Strong analytical and interpersonal skills.
• Excellent written and oral communication skills.
• Ability to work independently and manage multiple priorities.
• Knowledge of application and infrastructure lifecycle management.
• Familiar with the Software Development Life Cycle (SDLC).

Tools and Equipment Used

Office equipment as normally associated with the use of telephone, personal computers including word processing and other software.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to sit and talk or hear. The employee is occasionally required to walk and stand. Specific vision abilities required by this job include close vision and color vision, and the ability to adjust focus.

Work Environment

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee works in an office environment. The noise level in the work environment is moderately quiet at office settings.

Supervision Received and Exercised

Works under the general supervision of the Program Manager. On specific IT projects may be supervised by a team lead or project manager. Exercises supervision of assigned vendor resources and IT project team.

Other Position Information

PCR: 8610045

Division: Administration

Department: MIS

Union/Grade: United Steelworkers Local 9360 (Unit 6)/Grade 11

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.

Salary: $91420.07 - $134454.04 per year