Systems Analyst/Platform Owner, Global Security Systems

AbbVie; North Chicago (IL); On-site; USD 84,500 - 162,000; Full time

Benefits offered by this job

Paid time off (vacation, holidays, sick)

Medical/dental/vision insurance

401(k) to eligible employees

Short-term incentive programs

Job summary

AbbVie is seeking a Systems Analyst/Platform Owner for Global Security Systems in North Chicago, Illinois. This full-time role involves overseeing the governance and continuous improvement of enterprise platforms that support crisis management and operational resilience. Candidates should hold a Bachelor’s degree in relevant fields and have over 5 years’ experience with enterprise security platforms. A comprehensive benefits package includes medical insurance and a 401(k) plan.

Qualifications

• 5+ years of experience administering enterprise security or incident/crisis/case management platforms.
• Strong knowledge of privacy, compliance, and audit requirements.

Responsibilities

• Lead the global operating model for Enterprise Security Systems.
• Define and manage roles, permissions, and access.
• Publish monthly and quarterly performance dashboards.
• Manage change processes and integration effectively.

Skills

Configuration and administration skills

Vendor management experience

Change management knowledge

Excellent communication skills

Education

Bachelor’s degree in Information Systems, Computer Science, Security Management, Emergency Management, Business Administration

Job description

Systems Analyst/Platform Owner, Global Security Systems

• Full-time
• Salary Min: $84,500
• Salary Max: $162,000
• Workday Global Grade: 16
• Compensation: USD 84,500 - USD 162,000 - yearly

Systems Analyst/Platform owner, Global Security Systems is responsible for the governance, administration, and continuous improvement of enterprise platforms supporting crisis management, mass notification, case management, audit, and dispatch operations. This role ensures the secure, reliable, and effective operation of systems, while partnering across Global Security, IT, Legal, Compliance, and business stakeholders to strengthen operational resilience and support global response capabilities.

Responsibilities

• Lead the global operating model, governance, standards, and control framework for Enterprise Security Systems, including risk monitoring, mass alert notification, and case handling.
• Define and manage roles, permissions, and least privilege/data-minimization access.
• Maintain and communicate the multi‑quarter platform roadmap aligned to business priorities and vendor capabilities.
• Lead Quarterly Business Reviews, including performance metrics, issue logs, enhancement backlogs, and action plans.
• Publish monthly and quarterly dashboards on usage, delivery success, incident metrics, case throughput, audit completion, and SLA performance.
• Support readiness testing, live exercises, and post‑incident reviews.
• Configure audit programs, ensure chain‑of‑custody integrity, maintain complete audit trails, and enforce confidentiality controls.
• Standardize data models and naming conventions, and partner with BTS to integrate platforms with HR systems, access control, and visitor management solutions.
• Support identity lifecycle management, data synchronization, high availability, disaster recovery planning, and Priority 3+ escalations with vendors.
• Manage change processes, integration, lead UAT/regression testing and production validation, identify and mitigate risks, and develop role‑based training and documentation.

Qualifications

• Bachelor’s degree in Information Systems, Computer Science, Security Management, Emergency Management, Business Administration, or a related field.
• 5+ years of experience administering enterprise security or incident/crisis/case management platforms.
• Strong configuration and administration skills across workflows, templates, roles/permissions, data models, and dashboards.
• Demonstrated vendor management experience, including SLAs, escalations, QBRs, renewals, and SOWs.
• Strong knowledge of change management, UAT/testing, and CAB processes.
• Working knowledge of privacy, compliance, and audit requirements.
• Excellent communication and stakeholder management skills across diverse global partners.

Benefits

• Comprehensive benefits package including paid time off (vacation, holidays, sick), medical/dental/vision insurance, and 401(k) to eligible employees.
• Short‑term incentive programs eligibility.

Equal Opportunity Employer

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer / Veterans / Disabled.