Systems Analyst - Imaging Applications

Insight Global (United States); Bellevue (WA); On-site; USD 90,000 - 120,000; Full time

Job summary

Insight Global in Bellevue, WA seeks a Systems Analyst to support a large-scale PACS migration, including transfer, validation and integration of imaging data for radiology and cardiology teams. The role involves troubleshooting data ingestion, coordinating with vendors, and ensuring smooth operation of imaging applications.

The ideal candidate has healthcare IT experience with PACS, DICOM, and imaging workflows, plus familiarity with Windows Server/Azure and ticketing tools to support clinical

Qualifications

• 3–10 years of experience as a Systems Analyst or related healthcare IT role
• Experience supporting PACS, medical imaging, radiology or cardiology applications
• Experience with implementations, upgrades, migrations, integrations, or operational support in healthcare
• Working knowledge of DICOM, imaging workflows, and healthcare application ecosystems
• Experience troubleshooting clinical or enterprise imaging issues with vendors and clinicians
• Experience with Windows Server, Azure, ServiceNow, or ticketing platforms
• Experience supporting GE PACS and Philips Cardiology PACS a plus
• Experience owning applications or being a primary support resource for assigned systems

Responsibilities

• Support a large-scale PACS migration project (transfer, validation, integration)
• Monitor imaging data ingestion and troubleshoot performance or transfer issues
• Coordinate with internal teams and third-party vendors to resolve issues
• Serve as primary contact during imaging data migration and escalations
• Support PACS and imaging applications used by radiology and cardiology
• Troubleshoot application, workflow, and imaging system performance concerns
• Assist clinical and operational teams with imaging application support
• Document findings, resolutions, and process improvements
• Collaborate with team on project work and day-to-day support activities
• Take ownership of tasks and drive them to resolution
• Support ongoing system maintenance, optimization, and migration efforts
• Participate in vendor coordination related to migration and performance

Skills

PACS support

DICOM

Healthcare IT

Vendor coordination

Windows Server

Azure

Clinical workflows

End-user support

Migration projects

Radiology apps

Tools

ServiceNow

Ticketing systems

Windows Server

Azure

Job description

Job Description

Daily responsibilities

Daily responsibilities include but are not limited to:

• Support a large-scale PACS migration project, including the transfer, validation, and integration of imaging data.
• Monitor imaging data ingestion activities and troubleshoot performance or transfer issues.
• Coordinate with internal teams and third-party vendors to resolve technical, connectivity, and application-related issues.
• Serve as a primary point of contact during imaging data migration activities and escalations.
• Support PACS and related imaging applications used by radiology and cardiology departments.
• Troubleshoot application issues, workflow disruptions, and imaging system performance concerns.
• Assist clinical and operational teams with imaging application support and issue resolution.
• Document findings, resolutions, and recommended process improvements.
• Collaborate with team members on both project-based initiatives and day-to-day operational support activities.
• Take ownership of assigned work, proactively identify issues, and drive tasks through resolution.
• Support ongoing imaging system maintenance, optimization, and operational improvement efforts.
• Participate in vendor coordination and communication related to migration activities, system performance, and issue resolution.

Skills and Requirements

• 3-10 years of experience as a Systems Analyst, Application Analyst, Healthcare IT Analyst, PACS Analyst, or related role supporting healthcare applications
• Experience supporting PACS, medical imaging, radiology, cardiology applications, and/or other clinical or enterprise healthcare systems
• Experience supporting application implementations, upgrades, migrations, integrations, or operational support activities
• Working knowledge of DICOM, medical imaging workflows, healthcare application ecosystems, or clinical technology environments
• Experience troubleshooting application, workflow, integration, and end-user issues in a healthcare setting
• Experience working directly with vendors, technical teams, clinicians, and operational stakeholders to resolve technical and application-related issues
• Experience supporting GE PACS
• Experience supporting Philips Cardiology PACS
• Experience supporting radiology, cardiology, or enterprise imaging environments
• Experience supporting clinical applications used directly by physicians, nurses, technologists, or patient care teams
• Experience supporting enterprise healthcare systems and application portfolios
• Experience with Windows Server, Azure, ServiceNow, ticketing platforms, or healthcare application infrastructure
• Experience supporting healthcare mergers, acquisitions, application consolidations, or large-scale migration initiatives
• Experience supporting data migrations involving large imaging archives
• Previous experience serving as an application owner or primary support resource for assigned systems

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].