Systems Analyst II - Oracle Fusion ERP/HCM & Application Support

Beacon Health Options; Granger (IN); On-site; USD 85,000 - 110,000; Full time

Job summary

Beacon Health System is seeking a Systems Analyst II with Oracle Fusion ERP/HCM and application support expertise. The role reports to the Application Manager and focuses on coordinating computer applications within defined support areas, participating in project planning, implementation, and ongoing support for end-user departments.

The ideal candidate will troubleshoot, train end-users, ensure system security, and contribute to process improvements while maintaining documentation and standards

Qualifications

• Bachelor's degree in Computer Science, IS, or equivalent experience.
• Minimum of two years of progressively responsible experience in a related support area.
• Configuration and maintenance of Oracle Fusion ERP/HCM is required.
• Experience migrating from PeopleSoft to Oracle Fusion is a must.

Responsibilities

• Coordinate responsibilities and projects for defined support areas for computer applications, including tasks and troubleshooting.
• Participates in project planning, implementation, and support.
• Liaises with end-user departments and vendors to implement solutions.
• Contributes to testing, documenting problems, and conveying information to IT staff.
• Maintain documentation and follow established standards and procedures.

Skills

Systems Analysis

Attention to detail

Communication Skills

Organization & Prioritization

Problem Solving

SQL/PLSQL

Education

Bachelor's degree in Computer Science or Information Systems

Tools

Oracle Fusion ERP/HCM

PeopleSoft migration

Job description

Systems Analyst II - Oracle Fusion ERP/HCM& Application Support

• Department Information Systems
• Schedule Full-time - Day - Monday - Friday 8:00 - 5:00

The Systems Analyst II must have experience/knowledge of Oracle Fusion ERP/HCM& Application SupportReports to the Application Manager. Responsibilities are the coordination of assigned computer applications for defined support areas. Participates in project planning, implementation, and support. Performs general consulting and serves as a liaison with Beacon Health System end-user departments as required. Participates in the development of solutions requiring analysis and research. Provides support of existing computer applications/systems, which includes troubleshooting, training for end-users, conducting quality assurance and maintaining computer system security. Ability to handle complex issues. Utilizes process improvement techniques.

MISSION, VALUES and SERVICE GOALS

• MISSION:We deliver outstanding care, inspire health, and connect with heart.
• VALUES:Trust. Respect. Integrity. Compassion.
• SERVICE GOALS:Personally connect. Keep everyone informed. Be on their team.

Coordinates responsibilities and projects for defined support areas for computer applications, including project tasks, troubleshooting, documenting problems, and conveying information to the appropriate vendor(s) and/or appropriate Beacon technical staff:

• Provides ongoing support to one or more application/system, including but not limited to Oracle Fusion ERP/HCM solutions
• Support Provided in accordance with established departmental policies and procedures.
• Assists in performing system tests and analyzing test results.
• Analyzes situations or data by reviewing identifiable factors.
• Assist in preparing specifications for new systems, projects or enhancements with end-users and information system staff as necessary.
• Contributes to projects by performing specific tasks as assigned.
• Maintains documentation according to established departmental policies and procedures.
• Follows established standards, methodologies, and procedures to ensure quality work product is produced.

Serves as a liaison and facilitator with Beacon Health end-user departments who utilize software programs by recommending solutions or alternatives to meet end-user department's needs or to help end-users perform their jobs better:

• Participates in business process redesign and documentation.
• Identifies solutions that will meet the end-user department's needs in the most effective and efficient manner.
• With guidance acts as a liaison with and advocate for the end-user department. Provides information between end-user departments and IS.
• Communicates verbally (by phone and in person), in writing and visually observing keyboard and printed representations of issues and requests.
• Performs troubleshooting activities to avoid potential problems. Participates in training departmental end- users in the use of Beacon's new and existing computer systems.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Follows the common vision of the work group. Accepts changes in a professional manner.
• Carries out activities within the scope of own job.
• Strives to produce quality results within established timelines.
• Participates in training IS staff as assigned.
• Establishes and maintains effective working relationships with end-user departments.
• Completes other job-related duties and special projects as directed.

ORGANIZATIONAL RESPONSIBILITIES

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies, and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Education and Experience

• The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a bachelor's degree from an accredited college or university in Computer Science, IS, another appropriate field or equivalent experience.
• A minimum of two years of progressively more responsible experience in a related support area (i.e., information systems, clinical or business) is desired.
• Configuration and maintenance of Oracle Fusion ERP/HCM is required
• Experience migrating from PeopleSoft to Oracle Fusionis a must
• Preference will be given to candidates with training and experience with those software and hardware products regularly used by Beacon.

Knowledge & Skills

• Requires the technical skills and knowledge necessary to effectively use and support various software and hardware. Also requires the skills to execute test plans.
• Demonstrates the skills needed to perform systems analysis activities.
• Working knowledge of standard business/clinical practices for defined support areas (such as computer, business, or clinical experience).
• Requires the ability to pay close attention to details.
• Demonstrates the interpersonal and communication skills (both verbal and written) necessary to interact effectively with all levels of Beacon staff and vendor representatives.
• Demonstrates basic analytical and problem-solving skills necessary to identify problems and deliver solutions in a timely and efficient manner.
• Demonstrates good organization skills and the ability to work independently, prioritize workload, and meet deadlines. Also requires effective decision-making skills.
• SQL/PL/SQL skill is preferred

Working Conditions

• Works in an office environment.
• Must be effective in a fast-paced, quality-focused, multi-priority environment requiring the ability to prioritize workload to meet deadlines.
• May experience some mental/visual fatigue due to continued use of computer equipment.

Physical Demands

• Requires the physical ability and stamina (i.e., to sit, stand and/or walk for prolonged periods of time, lift, hold and carry objects weighing up to 30 pounds, etc.) to perform the essential functions of the position.

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