Systems Analyst II - Instructional Technology

Baltimore City Public Schools; Baltimore (MD); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Job summary

Baltimore City Public Schools is seeking an Instructional Technology/LMS Specialist to support professional development and technology integration for teachers and staff.

The role focuses on developing online training assets, collaborating with district personnel, and delivering demonstrations of best practices in educational technology.

Qualifications

• Bachelor's degree in Computer Science or closely related field with relevant experience.
• Technical certifications relevant to instructional technology preferred.
• Experience in adult learning and staff development is desirable.

Responsibilities

• Develops eLearning solutions for professional development using Articulate, Camtasia Studio, Snagit, Adobe, and Audacity.
• Provides school-based staff and departments with tools and training for meaningful technology integration.
• Creates online course modules following the technology style guide; supports new tech initiatives.

Skills

eLearning development

Staff development

Collaboration

Education

Bachelor's degree in Computer Science

Technical certifications

MD teaching endorsement (optional)

Tools

Articulate

Camtasia Studio

Snagit

Adobe

Audacity

Job description

Functioning at a proficient level of technical expertise, documents, analyses, organizes, maintains, allocates and supervises the information resources of the school system. As part of the Learning Management Support team, collaborates with classroom teachers, computer lab managers, and central office personnel to plan for appropriate technology integration strategies for both students and staff. Continually assesses staff needs and plans for and provides professional development opportunities on both a school based and system-wide level. Works with district offices to create online training assets and course material that supports job embedded professional development. Evaluates instructional resources and plans for and conducts demonstration lessons that utilize these resources and showcases "best practices" strategies.

Duties

• Develops eLearning solutions for professional development using specific software application (Articulate, Camtasia Studio, Snagit, Adobe, and Audacity).
• Provides school-based staff and administrative departments(s) with the personal support, tools, and training needed for a meaningful integration of technology into classrooms to improve student learning and into work environments to improve productivity.
• Ability to develop online course modules in accordance to technology style guide
• Provides support and assistance and/or administrative department(s) with the development and implementation of new technology initiatives and makes recommendations for optimal solutions within technical/cost/schedule objectives.
• Maintains a proficient technical knowledge of applicable City Schools application program, database, operating system, customer data retrieval process, or network configuration.
• Participates in the training programs offered to increase technical, interpersonal and communication skills and proficiency related to the projects to which assigned.
• Utilizes tact and exercises good judgement in interacting with the general public, school and central office personnel.
• Triage, document and resolve incidents tickets and service request directed to the LMS team within the established service level agreement (SLA).
• Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school board policies and professional standards.

Experience

• Bachelor's degree in Computer Science or a closely related field and technical certifications and one year directly related experience; or a Bachelor's degree in Computer Science or closely related field and two years directly related experience; or an Associate's degree in Computer Science or a closely related field and technical certification(s) and three years directly related experience; or an Associate's degree in Computer Science or a closely related field and four years directly related experience; or a High School diploma and technical certification(s) and six years directly related experience; or a High School diploma and eight years directly related experience or a Valid Maryland State Department of Education Standard Professional Certificate with a teaching endorsement and two years teaching experience
• Proficient in the use of interactive panels and Learning Management Systems--System Administrator knowledge preferred.
• Experience providing instructional technology staff development to adult learners.
• Trained and experienced in adult learning techniques and well versed in integration strategies and operational functions of a broad range of media and educational technology tools.
• Proficient in the technical use of computer applications applicable to teacher support Excellent written and oral communication skills.

This position is affiliated with the Paraprofessional and School-Related Personnel (PSRP) bargaining union.

This position is affiliated with the City Retirement System.

This position is hybrid and will require in-person work 4 days per week.

• Health insurance
• Paid time off

Work Location: Hybrid remote in Baltimore, MD 21202