Systems Analyst II, Epic ASAP *hybrid*

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

Direct Jobs is seeking a Systems Analyst II located in Raleigh, North Carolina. This position will lead the build, rollout, and support of Epic Clinical Applications while also serving as a second-level response for user issues. Strong candidates will have at least 3 years of experience in systems analysis and relevant certifications.

Ideal applicants will have an Associate's Degree in Business, Healthcare, or Technology. Join our mission to enhance department performance through effective application support.

Qualifications

• 3 years of experience in Information Technology, specifically in Systems Analysis is required.
• EPIC Certification in the area of responsibility preferred.
• Certification/Licensure in the relevant field preferred.

Responsibilities

• Lead the build, rollout, and support of assigned applications.
• Function as a second-level response for assigned applications.
• Assist management in maximizing department performance and decision-making.

Skills

Systems Analysis

Application Configuration

Testing

Problem Solving

Education

Associate's Degree in Business

Associate's Degree in Healthcare

Associate's Degree in Technology

Job description

Overview

The Systems Analyst II, Epic Clinical Applications leads the build, rollout, and support of the assigned application(s). Responsible for all aspects of application support to include but not limited to: leads design and analysis, application configuration, testing, system documentation, and training if indicated. Functions as second‑level response for the assigned application(s) by communicating with end users of the system to understand issues and implement solutions. Assist department management in use of assigned applications to assist with maximizing department performance and management decision‑making. Functions as a liaison between IS, customer department and vendor(s).

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well‑being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

• EPIC Certification in Area of Responsibility Preferred
• Certified/Licensed/Registered in Field of Practice Preferred

Education

• Associate's Degree Business Preferred
• Associate's Degree Healthcare Preferred
• Associate's Degree Technology Preferred

Experience

3 Years Information Technology - Systems Analysis Required