Systems Analyst II

Baltimore City Public Schools; Baltimore (MD); On-site; USD 73,000 - 114,000; Full time

Job summary

Baltimore City Public Schools is seeking an Information Technology professional to support Learning Management System initiatives and professional development across schools. The role collaborates with teachers, lab managers and central office staff to plan technology integration strategies that enhance student learning and staff productivity.

Responsibilities include developing online modules, providing training, and maintaining technical systems, with a focus on equal opportunity and compliant

Qualifications

• Bachelor's degree in Computer Science or closely related field and professional certifications with related experience.
• Proficient in LMS administration and adult learning techniques.
• Experience delivering instructional technology staff development to adults.
• Excellent written and oral communication skills and ability to engage diverse learners.

Responsibilities

• Develops eLearning solutions for professional development using Articulate, Camtasia, Snagit, Adobe, and Audacity.
• Provides staff and departments with tools and training for effective technology integration in classrooms and work environments.
• Develop online course modules following the technology style guide and best practices.
• Assist with new technology initiatives within technical, cost, and scheduling objectives.
• Maintain proficiency with City Schools applications, databases, OS, and networks; participate in training to improve skills.
• Triage, document, and resolve LMS incidents and service requests within SLA.

Skills

LMS administration

Adult learning techniques

Staff development

Communication skills

Education

Bachelor's degree in Computer Science or closely related field

Associate's degree in Computer Science with certs

High School diploma with certs and years of experience

Maryland Standard Professional Certificate with teaching endorsement

Tools

Articulate

Camtasia Studio

Snagit

Adobe

Audacity

Job description

District Office - Position - Information Technology

Job Number 8600047794

Start Date

Open Date 09/15/2026

Closing Date 09/29/2026

Functioning at a proficient level of technical expertise, documents, analyses, organizes, maintains, allocates and supervises the information resources of the school system. As part of the Learning Management Support team, collaborates with classroom teachers, computer lab managers, and central office personnel to plan for appropriate technology integration strategies for both students and staff. Continually assesses staff needs and plans for and provides professional development opportunities on both a school based and system-wide level. Works with district offices to create online training assets and course material that supports job embedded professional development. Evaluates instructional resources and plans for and conducts demonstration lessons that utilize these resources and showcases "best practices" strategies.

Essential Functions

• Develops eLearning solutions for professional development using specific software application (Articulate, Camtasia Studio, Snagit, Adobe, and Audacity).
• Provides school-based staff and administrative departments(s) with the personal support, tools, and training needed for a meaningful integration of technology into classrooms to improve student learning and into work environments to improve productivity.
• Ability to develop online course modules in accordance to technology style guide
• Provides support and assistance and/or administrative department(s) with the development and implementation of new technology initiatives and makes recommendations for optimal solutions within technical/cost/schedule objectives.
• Maintains a proficient technical knowledge of applicable City Schools application program, database, operating system, customer data retrieval process, or network configuration.
• Participates in the training programs offered to increase technical, interpersonal and communication skills and proficiency related to the projects to which assigned.
• Utilizes tact and exercises good judgement in interacting with the general public, school and central office personnel.
• Triage, document and resolve incidents tickets and service request directed to the LMS team within the established service level agreement (SLA).
• Performs and promotes all activities in compliance with equal employment and nondiscrimination policies; follows federal laws, state laws, school board policies and professional standards.

Maximum Salary 114303.00

Minimum Salary 73346.00

Desired Qualifications

• Bachelor's degree in Computer Science or a closely related field and technical certifications and one year directly related experience; or a Bachelor's degree in Computer Science or closely related field and two years directly related experience; or an Associate's degree in Computer Science or a closely related field and technical certification(s) and three years directly related experience; or an Associate's degree in Computer Science or a closely related field and four years directly related experience; or a High School diploma and technical certification(s) and six years directly related experience; or a High School diploma and eight years directly related experience or a Valid Maryland State Department of Education Standard Professional Certificate with a teaching endorsement and two years teaching experience
• Proficient in the use of interactive panels and Learning Management Systems--System Administrator knowledge preferred.
• Experience providing instructional technology staff development to adult learners.
• Trained and experienced in adult learning techniques and well versed in integration strategies and operational functions of a broad range of media and educational technology tools.
• Proficient in the technical use of computer applications applicable to teacher support Excellent written and oral communication skills.

Full time or Part time Full time

Benefits

This position is eligible for benefits. To review the available options please see the information relevant to the union for this position by viewing the following link: http://www.baltimorecityschools.org

This position is affiliated with the Paraprofessional and School-Related Personnel (PSRP) bargaining union.

This position is affiliated with the City Retirement System.

In accordance with Maryland law, City School is required to share the position salary ranges in its entirety. Please note, this is not the hiring range. The hiring range for this position is ($73,346 - $88,328)