Systems Analyst- ARGO Teller

Fulton Bank; East Petersburg (Lancaster County); Hybrid; USD 61,000 - 103,000; Full time

Job summary

Fulton Bank seeks a Systems Analyst- ARGO Teller to enhance and support their enterprise application services. The role involves troubleshooting, translating business needs, and ensuring efficient transaction processing, making it crucial for operational success in a hybrid working environment.

Benefits

Comprehensive benefits package

401(k) program with employer match

Paid time off including holiday and volunteer time

Educational assistance

Employee Stock Purchase Plan

Qualifications

• 3+ years in personal computing business systems administration.
• Experience with word processing, spreadsheet, and database applications.
• 1+ year with ARGO Teller system preferred.

Responsibilities

• Support enterprise application services and troubleshoot issues.
• Translate business requirements into technical solutions.
• Participate in disaster recovery planning and testing.

Skills

Analytical skills

Problem-solving

Communication

Education

Bachelor Degree in Business Administration, Computer Science, Information Science or related field

Job description

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Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

This is a full-time, hybrid career opportunity based out of our location in East Petersburg, PA.

Responsible for supporting enterprise application services, specifically the ARGO Teller Payments system and its supporting applications, working with the business and information technology partners. Responsible for understanding full end-to-end transaction processing and delivering solutions that support strategic objectives. Troubleshoots and solves issues, evaluates value of user change requests and assists in monitoring, measuring, and enhancing the service. Works with the foundational, end user service teams and external service providers to understand the underlying technologies and applications.

• Analyze, design, develop, test, implement and support enterprise application services. Design and install program changes as needed while staying within stated regulatory and audit policies. This includes making changes to existing source code. Review problems and proactively escalate issues for resolution while understanding the major impacts to technical and business-related areas. Investigate and document root cause analysis of issues. Prepare technical reports by collecting, analyzing, and summarizing information and trends. Provide recommendations and solutions that can be quickly implemented to correct the problem.
• Translate business requirements into technical solutions leveraging existing systems and automation whenever possible. Work closely with IT and business partners in managing day to day issues and identifying process improvement opportunities. Work multiple projects concurrently and shift priorities as required to meet business requirements and deadlines.
• Receive assignments from manager in the form of projects with general objectives defined. Keep manager advised of progress on all projects on a timely basis. Participate on tactical and strategic technology and or business committees. Perform duties generally expected of administrative staff employees. Develop and document business disaster recovery plans with a focus on assigned business systems. Work with the business units and other Information Technology staff to define and document system recovery requirements. Execute disaster recovery testing, should such an event occur, that requires equipment or software replacement.
  
  
  

Education

Bachelor Degree or the equivalent experience. Specialty Business administration, computer science, information science, or a related field. (Preferred)

Required Experience

• 3 or more years personal computing business systems administration.
• 3 or more years experience of experience with word processing, spreadsheet and database applications.
  
  
  

Preferred Experience

• 1 or more years experience with ARGO Teller system
• 3 or more years of financial services experience
  
  
  

This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

The salary range for this position is $61,500.00 - $102,500.00 annually.

Additional Compensation Components

This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.

Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank.

Fulton Bank (“Fulton”) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking

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