Systems Analyst

Purdue Information Technology

West Lafayette (IN)

Hybrid

USD 60,000 - 65,000

Full time

8 days ago

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Hybrid/Remote work options

Job summary

Purdue Information Technology is seeking a Systems Analyst to support faculty affairs systems, notably Elements, within the IDA+A Office. You will maintain the application, troubleshoot issues, and implement new features and workflows that meet campus needs.

Collaborate with the Senior Systems Analyst, handle data automation tasks, and ensure data integrity. Hybrid and 100% remote options are available; salary range is $60,000–$65,000 with final offer based on experience.

Qualifications

Bachelor's degree in IT, CS, or related field required.
Minimum 2 years configuring, administering, or supporting software applications or enterprise systems.

Responsibilities

Run and monitor data automation, integration, and migration processes.
Review large data files for system alignment, user needs, and automation tasks.
Identify, investigate, and fix data quality issues.
Gather and document business requirements, assess impact, and recommend solutions.
Configure and test Elements to meet campus needs.
Collaborate with vendor on support cases and updates.
Respond to end-user tickets and escalate complex issues as needed.
Create and maintain documentation and user guides.
Stay current on new Elements features and related systems.
Pursue professional development through trainings and conferences.

Skills

Data governance

Troubleshooting

Data querying

Documentation

Communication

Customer service

Time management

Confidential data handling

Education

Bachelor's degree in IT / Computer Science / related field

Tools

Symplectic Elements

TeamDynamix

ETL

Python

PowerShell

SQL

Job description

Job Description

As part of the data governance team within Purdue University’s Institutional Data Analytics + Assessment (IDA+A) Office, the Systems Analyst supports faculty affairs systems, mainly Elements, the faculty reporting tool used to track and report on faculty research, teaching, and service. The position reports to the Senior Systems Analyst and works closely with them to maintain the application, troubleshoot issues, and implement new features and workflows that meet campus business needs. The Systems Analyst is expected to develop in-depth knowledge of the system and serve as a technical resource for faculty, staff, and campus partners.

Responsibilities

Data Management and Quality

Run and monitor data automation, integration, and migration processes.
Review large data files for system alignment, user needs, and automation tasks.
Identify, investigate, and fix data quality issues.

System Configuration and Requirements

Gather and document business requirements from stakeholders, assess application impact, and help recommend solutions.
Configure and test Elements to meet the needs of the academic campus community.
Work with the vendor on support cases, enhancement requests, and system updates.

User Support and Documentation

Respond to end-user technical support tickets and **escalate** complex issues to the Senior Systems Analyst as needed.
Create and maintain documentation, including procedures, configuration notes, and user guides.

System Knowledge and Professional Development

Keep current on new features and enhancements for Elements and related faculty affairs systems.
Maintain and develop technical expertise through professional development, including training and conferences.

Hybrid and 100% remote work options are available. Purdue University will not sponsor employment authorization for this position.

For full consideration, a cover letter is required for this position.

The anticipated annual salary range for this position is $60,000.00 to $65,000.00. The final salary offer will be determined based on various factors, including internal equity, available budget, and relevant experience.

About Us

When you join Purdue University, you join a community that keeps moving forward. For more than 150 years, we’ve been known for not only our groundbreaking work in STEM research, but also for our collective imagination, ingenuity and innovation.

Education and Experience

Qualified Candidates Will Need

Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Data Analytics, Statistics, Library and Information Science, Social Sciences, or a related field.
Two (2) years of experience configuring, administering, reporting tools, or supporting a software application or enterprise system.

Skills

Ability to troubleshoot technical issues methodically and document how they were resolved.
Working knowledge of relational data concepts and experience querying or manipulating data.
Experience reviewing, cleaning, and validating large data files.
Strong attention to detail and a commitment to data accuracy.
Clear written and verbal communication, including explaining technical topics to non-technical users.
Customer-service focus when answering support requests.
Ability to manage several tasks and deadlines with guidance.
Willingness to learn new systems and take direction from a senior team member.
Ability to handle confidential information with discretion.

Nice To Have

Experience with Symplectic Elements or a similar faculty reporting system.
Experience with data integration, ETL, or automated data feeds.
Scripting experience, such as with Python or PowerShell, for automating data tasks.
Experience with ticketing systems such as TeamDynamix.
Familiarity with data governance concepts, including data standards, data stewardship, and metadata.
Experience working in higher education or another academic environment.
Understanding of faculty activities and processes, such as annual reviews, promotion and tenure, or research reporting.
Experience gathering business requirements and turning them into system solutions.
Experience working with vendors on support cases or enhancement requests.

Additional Information

Purdue will not sponsor employment authorization for this position
A background check will be required for employment in this position
FLSA: Exempt (Not Eligible For Overtime)
Retirement Eligibility: Defined Contribution Waiting Period

Who We Are

Purdue is a community built on collaboration, with global perspectives, Boilermaker pride and endless opportunity to live, learn and grow. Join us and contribute to our culture.

Career Stream

Professional 2

Compensation Information