Systems Analyst

General Dynamics Information Technology, Inc.; Sterling (VA); On-site; USD 81,000 - 104,000; Full time

Job summary

General Dynamics Information Technology, Inc. is seeking a Systems Analyst in Sterling, VA to support Warehouse Management System operations, manage Azure Active Directory and on-prem AD, and drive data-driven insights.

The role requires hands-on troubleshooting, SQL querying, and manual regression testing to ensure stable releases within enterprise applications. Onsite work is required in a collaborative, security-focused environment.

Qualifications

• Bachelor’s degree in information technology, Computer Information Systems, or a related field.
• 1+ years of experience in application support or IT operations.
• Experience with WMS processes and Blue Yonder WMS.
• Experience with Oracle Source-To-Pay workflows.
• Experience with Microsoft 365, Azure AD, and Active Directory.
• Progressing toward proficiency in SQL.
• Experience performing manual regression testing.
• Knowledge of IT governance, access management, and compliance standards.
• Experience with ServiceNow or similar tools.
• Ability to obtain Active Secret Clearance.

Responsibilities

• Serve as the primary POC for the Warehouse Management System, providing day-to-day functional and technical support.
• Troubleshoot system, workflow, and configuration issues across multiple enterprise applications.
• Collaborate with stakeholders, development teams, and infrastructure teams to identify root causes and implement long-term solutions.
• Manage user permissions for Microsoft 365, Azure AD, and on-prem Active Directory and related systems.
• Lead manual regression testing for web applications and system enhancements.
• Develop and maintain PL/SQL queries for operational reporting and analytics; build/maintain Power BI reports.

Skills

Problem-solving

Communication

Documentation

Independent work

Education

Bachelor’s degree in information technology or related field

Tools

Blue Yonder WMS

Oracle Source-To-Pay

Microsoft 365

Azure AD

Active Directory

SQL

Power BI Report Server

ServiceNow

Job description

SYSTEMS ANALYST

Advance how our customers operate while you advance your career. Join GDIT as a Systems Analyst and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you.

Key Responsibilities

• Application & System Support Serve as the primary point of contact (POC) for the Warehouse Management System (WMS), providing day‑to‑day functional and technical support to business users. Tier 1 troubleshooting of system, workflow, and configuration issues across multiple enterprise applications. Collaborate with stakeholders, development teams, and infrastructure teams to identify root causes and implement long‑term solutions.
• Microsoft 365 & Azure Administration Manage user permissions for various enterprise applications including Azure Active Directory, on-prem Active Directory, the warehouse management system, and Appian Business Orchestration and Automation Technologies application. Ensure compliance with security and governance policies for identity and access management. Translate business requirements into technical reporting specifications and deliver accurate performance reports.
• Testing & Quality Assurance Lead manual regression testing efforts for web applications and system enhancements. Validate system changes and coordinate with development teams to support release cycles and bug fixes.
• SQL & Data Analysis Develop and maintain PL/SQL queries for operational reporting and application management. Run SQL queries to investigate data issues, validate datasets, and support reporting needs. Develop and modify custom SQL queries to support system testing, troubleshooting, and analytics. Maintain and build paginated reports using Microsoft Report Builder. Deploy, configure, and manage reports on Power BI Report Server, including folder security, subscriptions, data source management, and scheduled refreshes.
• Security, Documentation & Compliance Ensure compliance with corporate IT quality, security, and governance standards. Maintain documentation for system configurations, procedures, and support runbooks. Document technical activities, incidents, and resolutions clearly in ServiceNow.
• Cross‑Functional Collaboration Act as a liaison between program teams, development teams, and technical infrastructure groups. Provide training and guidance to business users on systems, processes, and IT best practices.

Preferred Qualifications

• Bachelor’s degree in information technology, Computer Information Systems, or a related field.
• 1+ years of experience in application support, or IT operations.
• Experience with Warehouse Management System processes and workflows. Specifically, Blue Yonder WMS application.
• Experience with Procurement applications and workflows. Specifically, Oracle Source-To-Pay application.
• Experience with Microsoft 365, Azure AD, and Active Directory.
• Progressing toward proficiency in SQL for analysis, troubleshooting, and validation.
• Experience performing manual regression testing.
• Strong understanding of IT governance, access management, and compliance standards.
• Experience with ServiceNow or similar tools.
• Excellent problem‑solving skills and ability to work independently.
• Strong communication and documentation skills.
• Maintains current knowledge of relevant technologies as assigned.
• Participates in special projects as required.
• On Site position, not optional for telework.
• Ability to obtain Active Secret Clearance required.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

Growth: AI‑powered career tool that identifies career steps and learning opportunities

Support: An internal mobility team focused on helping you achieve your career goals

Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off

Community: Award‑winning culture of innovation and a military‑friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely salary range for this position is $81,349 - $103,500. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40

Travel Required: None

Telecommuting Options: Onsite

Work Location: USA VA Sterling

Additional Work Locations:

Total Rewards at GDIT

Our benefits package for all US‑based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post‑tax dollars up to the IRS annual limits and receive a company match.To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.To ensure our employees are able to protect their income, other offerings such as short and long‑term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission‑ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.