Systems Administrator — Secure, Scalable IT Leader

Kids for the Future; White Oaks (NC); On-site; USD 85,000 - 90,000; Full time

Job summary

ALULA is seeking a Systems Administrator to keep our technology running securely across manufacturing operations, offices, programs, and services. You will work with an MSP, vendors, and internal leadership to ensure reliable, secure IT infrastructure and drive improvements.

The role blends systems administration, cybersecurity, troubleshooting, project work, vendor coordination, and team development, with opportunities to mentor junior IT staff and support ERP and reporting systems.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent experience.
• 3–5 years of systems administration experience.
• Experience mentoring or guiding junior IT staff is a plus.
• Experience supporting a manufacturing or production environment is strongly preferred.
• Strong knowledge of Windows and Linux server environments.
• Experience with networking and common networking protocols.
• Experience with cloud platforms such as Microsoft Azure.
• Knowledge of cybersecurity frameworks and compliance standards such as NIST.
• General understanding of ERP systems, databases, reporting platforms, and business application integrations.

Responsibilities

• Administering and maintaining servers, networks, cloud services, and enterprise technology systems.
• Partnering with our MSP to maintain system availability, performance, and security.
• Serving as a key internal point of contact for IT infrastructure and escalated technical issues.
• Helping leadership understand technology needs, risks, priorities, and opportunities.
• Providing technical input that helps shape IT strategy and future technology investments.
• Monitoring IT service performance and using data and trends to identify opportunities for improvement.
• Overseeing backup and disaster recovery processes and helping ensure recovery capabilities are tested and reliable.
• Serving as the primary internal liaison with our MSP for helpdesk and technical support services.
• Reviewing ticket volume, resolution rates, customer satisfaction, and other IT service metrics.
• Providing hands-on support for escalated hardware, software, network, and connectivity issues when needed.

Skills

Windows Server

Linux Server

Azure Cloud

Networking

Cybersecurity Basics

ERP Systems

Education

Bachelor's degree in IT/CS

Equivalent experience

Tools

Sage ERP

Microsoft SQL

Tableau

Crystal Reports

Smartsheet

CompTIA Security+

Job description

ALULA is seeking a Systems Administrator to keep our technology running securely across manufacturing operations, offices, programs, and services. You will work with an MSP, vendors, and internal leadership to ensure reliable, secure IT infrastructure and drive improvements.

The role blends systems administration, cybersecurity, troubleshooting, project work, vendor coordination, and team development, with opportunities to mentor junior IT staff and support ERP and reporting systems.