Systems Administrator (SaaS)

General Dynamics Information Technology, Inc.; Springfield (VA); On-site; USD 126,000 - 170,000; Full time

Job summary

General Dynamics Information Technology, Inc. seeks a Systems Administrator to join a fast-paced team at a customer site in Virginia. The role focuses on maintaining and improving system functionality across multiple operating systems, with on-site support and proactive customer engagement.

The candidate should have 5+ years of relevant experience, a Bachelor’s degree in Computer Science or related field, and U.S. citizenship.

Qualifications

• 5+ years of related experience in systems administration.
• Bachelor's degree in Computer Science or related field.
• U.S. citizenship required.

Responsibilities

• Manage functionality and efficiency of computers across one or more operating systems.
• Maintain the integrity and security of servers and systems.
• Set up administrator and service accounts; maintain system documentation.
• Provide on-site technical support and troubleshoot hardware/software issues as they arise.
• Automate software deployments and assist in testing, documentation and feedback.

Skills

Backup and Recovery

Software Deployments

Software Installations

Education

Bachelor's Degree in Computer Science or related

Job description

Type of Requisition

Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None

Job Family

IT Infrastructure and Operations

Job Qualifications

Skills: Backup and Recovery, Software Deployments, Software Installations. Certifications: None. Experience: 5 + years of related experience. US Citizenship Required: Yes.

Job Description

Manages the functionality and efficiency of a group of computers running on one or more operating systems. The Systems Administrator (SA) will work as part of an elite and agile team responsible for maintaining and improving system functionality through proactive interaction with the customer, comprehensive understanding of their primary GEOINT exploitation system, and knowledge of the production mission. The successful candidate will provide on-site, on the floor, technical and system administration support through troubleshooting and implementing appropriate solutions to software/hardware anomalies as they occur. The SA will automate Software deployments, package Software, troubleshoot VDI endpoints, virtual machines and Geospatial/corporate software issues as well as make corrective recommendations as necessary. Likewise the candidate should be able to quickly respond to application/hardware related issues, resolve on the spot problems (where possible), replicate the issue for internal analysis/diagnosis, and assist in the preparation of technical documentation that can accurately depict the problem and/or solution for feedback to the team.

Responsibilities

1. Manages the functionality and efficiency of a group of computers running on one or more operating systems.
2. Maintains the integrity and security of servers and systems.
3. Sets up administrator and service accounts.
4. Maintains system documentation.
5. Interacts with users and evaluates vendor products.
6. Makes recommendations to purchase hardware and software, coordinates installation and provides backup recovery.
7. Develops and monitors policies and standards for allocation related to the use of computing resources.
8. May program in an administrative language.
9. Develops and implements testing strategies and document results.
10. Provides advice and training to end-users.
11. Provides guidance and work leadership to less-experienced staff members.
12. Maintains current knowledge of relevant technologies as assigned.
13. Participates in special projects as required.

Education

Bachelors Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications

5-10 years of directly related experience in systems administration and analysis.

Unique/Additional Requirements

• Provides support for maintenance and change requests of all "user facing" devices and systems.
• Attention to detail, strong organizational skills.
• Strong writing skills (document creation and note taking).
• Strong time management skills.
• Ability to work within a team for projects and/or tasks.
• Multi-mission environment experience.
• Experience with Microsoft Office Suite (Excel, Word, PowerPoint).
• Ability to troubleshoot and document various problems.
• Excellent customer service skills.

Desired Skills

• Journeyman knowledge or understanding of the following methodologies: Software package/binary deployment (Tanium, Numecent, XenApp, SCCM/MECM).
• Service+ experience Thin Client operating systems and virtual hosted desktop OS (AVD/ThinPro/Citrix).
• Client operating systems (Windows 11).
• Virtual Desktop Infrastructure (Azure Virtual Desktop, ESX/vSphere4, XenDesktop).
• Advanced Scripting in Python / PowerShell.
• Log Analysis experience for troubleshooting.
• Location: Customer Site.

Location

Customer Site. US Citizenship Required.

Work Location: USA VA Springfield. Additional Work Locations: USA MO St. Louis.

Scheduled Weekly Hours: 40. Travel Required: None. Telecommuting Options: Onsite.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Support: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Community: Award-winning culture of innovation and a military-friendly workplace.

Total Rewards at GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Identity Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Equal Opportunity Employer

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans Opportunity Owned From working with technologies like AI, cyber and cloud to careers in intelligence and health, we offer endless opportunities to apply your expertise to create a safer, smarter world.

Salary

The likely salary range for this position is $125,800 - $170,200. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.