Systems Administrator (Personal/Mobile IT Devices)

D2 Consulting; Springfield (VA); On-site; USD 122,000 - 132,000; Full time

Job summary

Join a mission-driven team at a leading consulting firm, focused on national security. As a Systems Administrator, you will support critical operations through your expertise in IT devices, high-level support, and strong problem-solving skills, empowering real-world impact in intelligence operations.

Benefits

Health/Dental/Vision

401(k) match

Accrued PTO

Referral Bonuses

Professional development reimbursement

Qualifications

• Experience of 2+ years in system administration role.
• Active TS/SCI security clearance required.
• Familiarity with software installation and troubleshooting.

Responsibilities

• Provide Tier 1 and Tier 2 support for all PITD devices.
• Maintain asset inventory and manage device lifecycle.
• Deliver high-quality support to walk-in users.

Skills

Windows OS administration

Microsoft Office applications

Problem-solving

Detail-oriented

Customer-focused

Education

Bachelor's in Computer Science, Information Systems, or Business

CompTIA Security+

Job description

• ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**
  
  

At D2 Consulting, we're not just delivering IT solutions — we're supporting national security. Join our mission-driven team where your work will directly impact critical intelligence operations, safeguarding today and preparing for a smarter tomorrow.

We're seeking a TS/SCI-cleared Systems Administrator to support our intelligence customer in Springfield, VA. If you're ready to apply your technical skills in a high-impact environment, we want to hear from you.

What You’ll Do: How You’ll Make an Impact

As a Systems Administrator focused on Mobile/Personal IT Devices (PITD), you’ll support the User-Facing and Data Center Services (UDS) mission by delivering real-time, mobile communication solutions. Your work will support Continuity of Operations, First Response, Crisis Support, and global mission-critical activities — both CONUS and OCONUS.

You'll work hands-on with a range of devices including:

• Laptops, Tablets, iPads
• Mobile Thin Clients, Smartphones, Flip Phones
• Secure Wireless Devices, Hot Spots, RSA Tokens
  
  

Key Responsibilities

Operations & Sustainment

• Provide Tier 1 and Tier 2 support for all PITD devices, covering full lifecycle from issuance to decommission.
• Maintain asset inventory, manage device issuance/return, and support recapitalization efforts.
• Interact with vendors to support hardware lifecycle and resolve technical issues.
  
  

Customer Service & Support

• Deliver high-quality support to walk-in users at the PITD Store.
• Respond to customer inquiries, phone calls, and service requests with professionalism and empathy.
• Resolve technical issues quickly, collaborating across teams to deliver a seamless support experience.
  
  

Software & Hardware

• Image laptops and install specialized software following standardized procedures.
• Configure smartphones with unclassified email and essential applications.
• Provision RSA tokens to employees and contractors to ensure secure system access.
  
  

Mobile Device Management (MDM)

• Monitor and manage mobile devices for compliance and functionality.
• Oversee the AT&T account, ensuring correct features are enabled, minimizing excessive charges and unauthorized use.
  
  

Asset Management

• Accurately process hardware requests and maintain asset records.
• Track IT assets across their lifecycle, supporting sustainment and end-of-life transitions.
  
  

Records Management

• Maintain organized and accurate documentation of IT assets, user accounts, and security-related records.
  
  

What You Bring

• Security Certification: DoD 8140 – CompTIA Security+ (required)
• Education/Experience: Bachelor's in Computer Science, Information Systems, Business, or 2+ years of relevant system administration experience
• Security Clearance: Active TS/SCI with willingness to undergo polygraph
  
  

Technical Skills:

• Solid Windows OS administration experience
• Familiarity with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Experience with software installation, configuration, and troubleshooting
  
  

Soft Skills:

• Strong problem-solving skills, especially under pressure
• Detail-oriented with a commitment to accuracy
• Excellent communication—able to explain technical issues to non-technical users
• Highly organized and efficient at task prioritization
• Energetic, professional, and customer-focused demeanor
  
  

Why D2 Consulting?

We’re not your average tech company. At D2, you’ll be part of a close-knit, mission-focused team that values innovation, purpose, and integrity. You’ll grow professionally while contributing to national defense and intelligence operations that truly matter.

Ready to make a real-world impact?

Join D2 Consulting and take your career to the next level.

Additional Information

• All your information will be kept confidential according to appropriate guidelines.
• Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $122k-132k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
• Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!
  
  

D2 Consulting is committed to a merit-based recruitment process and encourages applications from all qualified individuals. As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience. Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.