Systems Administrator - PART TIME

Blackeagle; Berthoud (CO); On-site; USD 26,000 - 36,000; Part time

Job summary

Blackeagle in Berthoud, CO is seeking a part-time Systems Administrator to provide day-to-day IT support and help manage company technology systems.

The role focuses on Windows environments, Microsoft 365, Active Directory/Microsoft Entra ID, and ensuring security, backups, and documentation. Strong communication and problem-solving skills are essential.

On-site position with occasional project work and collaboration with the office and field staff to maintain reliable IT services.

Qualifications

• High school diploma or equivalent; technical coursework preferred.
• 1+ years of helpdesk or desktop support experience preferred.
• Working knowledge of Windows computers and Microsoft 365; AD/Entra ID preferred.

Responsibilities

• Provide Tier 1 support for hardware, software, devices, and peripherals.
• Respond to helpdesk requests and document resolutions in the ticketing system.
• Support Microsoft 365 applications, Entra ID, Active Directory, Windows workstations and servers.
• Provision and maintain user accounts, passwords, permissions, and MFA.
• Assist with endpoint security, backups, networking, firewalls, and disaster-recovery.
• Maintain IT procedures, documentation, inventories, and network diagrams.
• Escalate complex issues and support other technology projects.
• Promote safety protocols and company values.
• Perform additional duties as assigned.

Skills

Windows OS

Microsoft 365

Helpdesk

Troubleshooting

Documentation

Customer service

Communication

Education

High school diploma

Tools

Active Directory

Microsoft Entra ID

Windows Server

Job description

Position:Systems Administrator - PART TIME

Location:Berthoud, CO

Job Id:560

# of Openings:1

JOB SUMMARY

The Systems Administrator provides day-to-day technical support to office and field employees and assists with the administration, security, and maintenance of company technology systems. This role troubleshoots user issues, supports Microsoft and Windows environments, and maintains accurate IT documentation and asset records.

PRIMARY RESPONSIBILITIES

• Provide Tier 1 and basic Tier 2 support for hardware, software, mobile devices, printers, and peripherals.
• Respond to helpdesk requests; troubleshoot issues and document resolutions in the ticketing system.
• Support Microsoft 365 applications, Microsoft Entra ID, Active Directory, Windows workstations, and Windows servers.
• Provision and maintain user accounts, passwords, permissions, group memberships, and multifactor authentication.
• Assist with endpoint security, phishing protection, backups, networking, firewalls, and disaster-recovery activities.
• Maintain IT procedures, system documentation, equipment inventories, and network diagrams.
• Escalate complex issues appropriately and support other technology projects as assigned.
• Promote and adhere to company safety protocols and regulations.
• Support and exemplify the company's mission and values in all interactions.
• Perform additional duties as assigned.

REQUIREMENTS

• High school diploma or equivalent; relevant technical coursework or degree preferred.
• One or more years of helpdesk, desktop support, or related IT experience preferred.
• Working knowledge of Windows computers and Microsoft 365; experience with Active Directory or Microsoft Entra ID preferred.
• Basic understanding of TCP/IP, DNS, DHCP, VLANs, and cybersecurity practices.
• Strong troubleshooting, customer service, communication, and documentation skills.
• Ability to explain technical issues to non-technical users, protect confidential information, and work independently with appropriate escalation.