Systems Administrator New Seattle, Washington, United States

PitchBook Data, Inc; Seattle, Northern (WA, KY); Hybrid; USD 110,000 - 125,000; Full time

Benefits offered by this job

Annual educational stipend

Paid sabbatical after four years

Paid family and paternity leave

Tuition reimbursement

CFA exam stipend

Employee assistance program

Generous vacation, sick, and volunteer

Job summary

PitchBook Data, Inc. is seeking a System Administrator to design, install, configure, and maintain company computer systems including cloud servers, switches, firewalls and cloud-based tools.

You will lead IT projects end to end, coordinate with departments, and support audit activities as part of the SoC 2 process. You'll work with global teams on infrastructure migrations, software rollouts, and cross-functional initiatives, while helping to identify AI-driven improvements in IT service

Qualifications

• 4+ years minimum experience in Systems Administrator/IT Ops/Network Administrator/IT engineer positions.
• Must be authorized to work in the United States without visa sponsorship now or in the future.
• Experience with Meraki firewalls, VPNs, switches, and access points across global offices; monitor bandwidth usage and ISP contracts.
• Proficient in PowerShell.
• Experience with Microsoft Azure.

Responsibilities

• Work with all internal teams to identify and implement necessary IT solutions.
• Plan, configure, and maintain all infrastructure hardware and software systems.
• Aid with escalated helpdesk support tickets.
• Coordinate with outside vendors of hardware, software, and services to provide a seamless experience for end-users, anticipate future needs, and control organizational costs.
• Investigate, understand, and resolve problems with local and remote infrastructure.
• Administer access, permissions, and privileges for on-site resources and cloud services.
• Lead IT projects from planning through post-implementation review, including system migrations, SaaS and software rollouts, and cross-team technology initiatives.
• Support IT's contribution to the company's SoC 2 audit: coordinate evidence collection, validate controls, and document IT processes and procedures in partnership with the security team's audit lead.
• Identify and pilot AI-driven improvements to IT service delivery.
• Support the vision and values of the company through role modeling and encouraging desired behaviors.
• Participate in various company initiatives and projects as requested

Skills

Systems Administrator

IT Ops

Network Administrator

IT Engineer

Tools

Meraki

VPNs

Switches

Access Points

Microsoft Azure

Okta

Intune

Jamf

M365

Zscaler

Microsoft Teams

PowerShell

Job description

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We’re deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there’s going to be some ambiguity along the way, but we excel when we challenge ourselves. We’re willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve. Join our team and grow with us!

The System Administrator is responsible for the design, installation, configuration, and maintenance of all company computer systems—such as cloud servers, switches, firewalls, and cloud-based tools. They are also tasked with coordinating with other departments to assist in technical projects when necessary. This role leads IT projects end to end, including infrastructure migrations, software rollouts, and cross-functional technology initiatives, and supports the IT team's contribution to the company's SoC 2 audit cycle.

Primary Job Responsibilities

• Work with all internal teams to identify and implement necessary IT solutions
• Plan, configure, and maintain all infrastructure hardware and software systems
• Aid with escalated helpdesk support tickets
• Coordinate with outside vendors of hardware, software, and services to provide a seamless experience for end-users, anticipate future needs, and control organizational costs
• Investigate, understand, and resolve problems with local and remote infrastructure
• Administer access, permissions, and privileges for on-site resources and cloud services
• Lead IT projects from planning through post-implementation review, including system migrations, SaaS and software rollouts, and cross-team technology initiatives
• Support IT's contribution to the company's SoC 2 audit: coordinate evidence collection, validate controls, and document IT processes and procedures in partnership with the security team's audit lead
• Identify and pilot AI-driven improvements to IT service delivery
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Basic Qualifications

• 4+ years minimum previous experience in a Systems Administrator, IT Ops, Network Administrator or IT engineer position.
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Preferred Qualifications

• Demonstrated project management experience leading migrations, rollouts, or comparable initiatives across distributed teams
• Manage Meraki firewalls, VPNs, switches, and access points across global offices; monitor bandwidth usage and ISP contracts
• Hands-on administration of Okta, Intune, Jamf, M365, Zscaler, and Microsoft Teams
• Proficient in PowerShell
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi‑Fi)
• Experience working with Microsoft Azure
• Ticketing/issue tracking software
• Self-directed: sets and meets deadlines, multi-tasks, and prioritizes
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Benefits + Compensation at PitchBook

Physical Health

• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Dependent Care FSA
• Employee referral bonus program
• Quarterly team building events
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $110,000 - $125,000
• Target annual bonus percentage: 10%

Working Conditions

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

As set forth in PitchBook Data’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran’s discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.