Systems Administrator

Pitchbook; Seattle (WA); On-site; USD 110,000 - 125,000; Full time

Benefits offered by this job

Health benefits

Sabbatical program

Tuition reimbursement

Vacation and leave access

Bonus potential

Stock program

Office environment

Job summary

PitchBook, a Morningstar company, is seeking a System Administrator to design, install, configure, and maintain all company computer systems, including cloud servers, switches, firewalls, and cloud-based tools. The role coordinates with other departments on technical projects and leads IT initiatives from migrations to software rollouts, supporting the SoC 2 audit process.

Based in Seattle, this in-office position requires a Bachelor's degree and 4+ years of relevant experience.

Qualifications

• Bachelor's degree required.
• 4+ years minimum experience in a Systems Administrator/IT Ops/Network Admin/IT engineer role.
• Authorized to work in the United States without visa sponsorship now or in the future.

Responsibilities

• Work with all internal teams to identify and implement necessary IT solutions.
• Plan, configure, and maintain all infrastructure hardware and software systems.
• Aid with escalated helpdesk support tickets.
• Coordinate with outside vendors to provide seamless end-user experiences and control costs.
• Investigate, understand, and resolve problems with local and remote infrastructure.
• Administer access, permissions, and privileges for on-site resources and cloud services.
• Lead IT projects from planning through post-implementation review, including migrations and SaaS rollouts.
• Support SoC 2 audit readiness by coordinating evidence and documenting IT processes with security.
• Identify and pilot AI-driven improvements to IT service delivery.
• Support the company's vision and participate in cross-team initiatives.

Skills

PowerShell

Project management

Cross-team collaboration

Education

Bachelor's degree

Tools

Meraki firewalls

VPNs

Okta

Intune

M365

Azure

Job description

At PitchBook, a Morningstar company, we are always looking forward. We continue to innovate, evolve, and invest in ourselves to bring out the best in everyone. We're deeply collaborative and thrive on the excitement, energy, and fun that reverberates throughout the company.

Our extensive learning programs and mentorship opportunities help us create a culture of curiosity that pushes us to always find new solutions and better ways of doing things. The combination of a rapidly evolving industry and our high ambitions means there's going to be some ambiguity along the way, but we excel when we challenge ourselves. We're willing to take risks, fail fast, and do it all over again in the pursuit of excellence.

If you have a good attitude and are willing to roll up your sleeves to get things done, PitchBook is the place for you.

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

The System Administrator is responsible for the design, installation, configuration, and maintenance of all company computer systems—such as cloud servers, switches, firewalls, and cloud-based tools. They are also tasked with coordinating with other departments to assist in technical projects when necessary. This role leads IT projects end to end, including infrastructure migrations, software rollouts, and cross-functional technology initiatives, and supports the IT team's contribution to the company's SoC 2 audit cycle.

Primary Job Responsibilities:

• Work with all internal teams to identify and implement necessary IT solutions
• Plan, configure, and maintain all infrastructure hardware and software systems
• Aid with escalated helpdesk support tickets
• Coordinate with outside vendors of hardware, software, and services to provide a seamless experience for end-users, anticipate future needs, and control organizational costs
• Investigate, understand, and resolve problems with local and remote infrastructure
• Administer access, permissions, and privileges for on-site resources and cloud services
• Lead IT projects from planning through post-implementation review, including system migrations, SaaS and software rollouts, and cross-team technology initiatives
• Support IT's contribution to the company's SoC 2 audit: coordinate evidence collection, validate controls, and document IT processes and procedures in partnership with the security team's audit lead
• Identify and pilot AI-driven improvements to IT service delivery
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

Basic Qualifications:

• Bachelor's degree
• 4+ years minimum previous experience in a Systems Administrator, IT Ops, Network Administrator or IT engineer position.
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Preferred Qualifications:

• Demonstrated project management experience leading migrations, rollouts, or comparable initiatives across distributed teams
• Manage Meraki firewalls, VPNs, switches, and access points across global offices; monitor bandwidth usage and ISP contracts
• Hands‑on administration of Okta, Intune, Jamf, M365, Zscaler, and Microsoft Teams
• Proficient in PowerShell
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi‑Fi)
• Experience working with Microsoft Azure
• Ticketing/issue tracking software
• Self-directed: sets and meets deadlines, multi-tasks, and prioritizes
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $110,000 - $125,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments-those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices-that simply can't be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.