Systems Administrator III

GoGuardian; United States; Remote; USD 130,000 - 150,000; Full time

Job summary

A leading company specializing in educational technology is seeking a highly skilled Systems Administrator to manage IT infrastructure and security operations. The ideal candidate will have over 7 years of experience and proficiency in cloud platforms. In this role, you will enhance system security and efficiency while collaborating with a diverse team. Join GoGuardian to contribute to innovative solutions in the education sector.

Benefits

Competitive pay

Complete health insurance

401(k) matching

Flexible time off

Paid parental leave

Qualifications

• 7+ years of experience in IT operations or security operations.
• Strong knowledge of macOS, Google Workspace, and Windows.
• Hands-on experience with MDMs and identity management systems.

Responsibilities

• Manage core IT infrastructure, including SaaS and cloud environments.
• Oversee incident management and troubleshooting for disruptions.
• Administer and maintain security systems including EDR and IAM.

Skills

IT operations

Security operations

Problem-solving

Communication

Documentation

Scripting

Education

CISSP

CISM

CompTIA Security+

Tools

AWS

GCP

Jamf

Workspace One

Job description

What We Do

At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.

What It’s Like to Work at GoGuardian

We are an outcomes-focused learning company with a steadfast focus on improving learning environments, one classroom at a time. Working with us means joining a remote team of diverse, committed, mission-driven employees who are inspired by our vision, dedicated to our customers, and ready to roll up their sleeves. Guardians put their heads together to solve problems, learn together from experiments that fail, and stand together by their work with full accountability. We balance our diligence with an inclusive culture that invites everyone to bring their whole self to work. Join us and learn why “I love the people here” is one of the most frequent comments we hear from Guardians.

The Role

We’re looking for an exceptional Systems Administrator with strong backend experience across IT infrastructure, security operations, and endpoint management. The ideal candidate is highly skilled with enterprise-level SSO and MDM systems, thrives in cloud environments, and brings a security-first mindset to everything they doYou’ll play a critical role in keeping our systems secure, scalable, and efficient while driving automation, supporting audits, and mentoring others.

What You'll Do

• Manage and support core IT infrastructure, including SaaS applications, endpoint devices, and cloud environments (e.g., AWS, GCP).
• Oversee incident and service request management via ticketing systems.
• Lead root cause analysis and troubleshooting for system and service disruptions.
• Manage asset inventory, software licensing, and user lifecycle processes
• Collaborate with internal teams to provision and maintain secure access to systems and tools.
• Monitor security alerts and respond to incidents in coordination with the security team.
• Manage SIEM, add and manage logs, and setup and manage SOC alerts.
• Administer and maintain endpoint detection and response (EDR), identity and access management (IAM), and multi-factor authentication (MFA) systems.
• Support audit readiness for frameworks such as SOC 2, ISO 27001, and others.
• Develop and enforce IT security policies, procedures, and controls.
• Participate in risk assessments and support business continuity planning.
• Drive small to mid-sized projects focused on system upgrades, security enhancements, and process automation.
• Coordinate with vendors and managed service providers (MSPs) to ensure timely delivery of services.
• Communicate outage and project status to employees and leadership
• Provide technical mentorship and guidance to junior staff

Who You Are

• 7+ years of experience in IT operations, security operations, or a related field.
• Strong knowledge of macOS, Google Workspace and Windows environments.
• Hands-on experience with MDMs, identify management systems, PAM software and DLP solutions.
• Proficiency with cloud platforms (AWS and GCP).
• Familiarity with compliance standards such as SOC 2, and ISO 27001.
• Excellent problem-solving, communication, and documentation skills.
• Proficiency with identity platforms such as Okta, and Google Workspace.
• Proficiency with MDMs software such as Jamf and Workspace One
• Relevant certifications (e.g., CISSP, CISM, CompTIA Security+) preferred.
• Experience with scripting (Python, PowerShell, Bash) and automation tools preferred.
  

What We Offer

• Competitive pay, complete health insurance, 401(k) matching, and an employee equity plan.
• Flexible time off, paid holidays, paid parental leave, and a paid year-end holiday break.
• A robust catalog of benefits that support your professional growth and personal wellbeing, including work from home funds, fertility & adoption reimbursement, and more…

Plus the intangible:

• A varied and challenging role in an innovative, global company.
• Supportive, driven colleagues who have your back and share your passion.

The typical total on target earnings for this position is $130,000 - $150,000. The range displayed on this job posting reflects the minimum and maximum target for new hire pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.

Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.

GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.

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