Systems Administrator II - Elevate IT Operations & Support

AgReserves, Inc.; Wasco (CA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and AD&

Job summary

South Valley Farms is seeking a team-oriented and analytical Systems Administrator II to join our local IT department. This role provides advanced technical support, resolves complex user issues, and serves as an escalation resource for more challenging problems.

You will work independently to diagnose and resolve incidents, strengthen support processes, improve system reliability, and promote consistent service delivery.

Qualifications

• High school or GED required, Bachelor’s degree preferred.
• 3+ years of IT support or Help Desk experience.
• Strong knowledge of Windows, Active Directory, and Microsoft 365.
• Working knowledge of networking (DNS, DHCP, VPNs).
• Ability to troubleshoot and resolve most issues independently.
• Experience with endpoint management and device imaging.
• Basic scripting skills (PowerShell preferred).
• Strong communication and organizational skills.
• #ARI

Responsibilities

• Resolve Level 2 issues and serve as escalation point for Level 1.
• Manage user accounts, permissions, and group memberships.
• Troubleshoot advanced desktop, mobile, and application issues.
• Provide basic Support Microsoft 365 administration (accounts, licensing, basic policies).
• Maintain endpoints (imaging, updates, patching). Monitor system performance and address recurring issues.
• Assist with system upgrades, deployments, and rollouts.
• Document solutions and contribute to process improvements.
• Guide and support junior technicians.
• Performs other duties as assigned.

Skills

Windows OS

Active Directory

Microsoft 365

Networking

PowerShell

Communication

Education

High school or GED required

Bachelor’s degree preferred

Tools

PowerShell

Job description

South Valley Farms is seeking a team-oriented and analytical Systems Administrator II to join our local IT department. This role provides advanced technical support, resolves complex user issues, and serves as an escalation resource for more challenging problems.

You will work independently to diagnose and resolve incidents, strengthen support processes, improve system reliability, and promote consistent service delivery.